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Holiday Inn Express Tracy
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Reviews (84)
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Reviewed 4 August 2013 via mobile

We flew into Sacramento drove to San Francisco was going to stay somewhere near there but no rooms... we were extremely tired pulled off into Tracy and found this place!!. Thank God cause this hotel is simply amazeing, room was huge, breakfast yummy, very clean, and Awesome beds!!.. And front desk clerk amazing people!!!.... Thank you for giving our family an awesome stay!!!

  • Stayed: August 2013
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Thank jmh2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressTracy, Director of Sales at Holiday Inn Express Tracy, responded to this reviewResponded 26 November 2013

Thank You for the great words you say about our hotel. We appreciate good people like yourselves.
Our staff are highly motivated when they see great smiles like yours.
Thank You for giving us the opportunity to make your stay enjoyable. We realize that you have many choices out there.
Thank You from the staff at Holiday Inn Express in Tracy CA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2013

On our recent roadtrip, we stayed at this location after leaving SF and heading toward Yosemite. It's located close to the freeway. I liked that it was a clean place to relax and unwind. The staff was extremely pleasant. We used the laundry facilities here too, no issues. The morning breakfast is quite decent. Being we are vegetarian, it's difficult to find places that will provide food we eat, but they did have a decent selection of fresh fruit, oatmeal, toast, etc. There's not a lot of traffic right near the property itself, so I was able to get my evening walk in too! If I'm in this area again, I will stay here.

  • Stayed: June 2013, travelled with family
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Thank Kristena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressTracy, Director of Sales at Holiday Inn Express Tracy, responded to this reviewResponded 30 July 2013

We want to thank you for the great things you say about our hotel.
We are lucky to have good guest stay here.
Thank You for putting a great smile on our faces.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2013

My family and I stayed Friday and Saturday night for a Softball Tournament in the area.
We were happy with our stay. The rooms were clean and roomy, we felt comfortable.
The staff was friendly and helpful. The beds were nice, everything worked as intended in our room. We called the front desk for extra towels and they were brought to our room with-in minutes. Breakfast was good with much to choose from, which makes for a good morning start.
This hotel is in a nice location with a Denny's across the street, which we took advantage of.
We couldn't ask for anything more! We will stay here again at the next Touney!

  • Stayed: July 2013, travelled with family
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Thank Madtown99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressTracy, Director of Sales at Holiday Inn Express Tracy, responded to this reviewResponded 30 July 2013

Hello
We at the Holiday Inn Express in Tracy want to thank you for the great things you say about the hotel.
It is people like you that put a smile on our face and give our staff the motivation needed.
We appreciate your review very much and look forward to seeing you in the near future.
From the Holiday Inn Express Family in Tracy.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2013 via mobile

I called to make a reservation and asked for their rate which she gave $89.00 rate but then i heard someone in the background talking and out of no where she said that if had change to $105.00 which I still made a reservation just cause that's where our company had a corp rate at. When I got to the room the appliances are really outdated and the sheets where ripped, don't expect that at a Holiday Inn. Not to mention this is the first Holiday Inn in which I stay at and don't offer complimentary drinks or snacks. This Hotel gives the Holiday Inn a bad name. I rather drive another 40 min and stay at the Holiday Inn in Lodi it's much nicer.

  • Stayed: June 2013
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Thank Rex-46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Tracy, responded to this reviewResponded 4 July 2013

Dear Rex-46,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room amenities and housekeeping. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

We were passing through on Friday night on way to Yosemite after late night arrival in SFO. This looked to be a good option from the road and when we checked in we were happy to be right. The rooms were clean and beds were decent for the price. We didn't hear any other guests while in our room. Breakfast was the traditional complimentary HE fare and worked fine for a quick bite and off on the road. The staff were very pleasant and helpful. For price good value and would stop by again.

  • Stayed: June 2013, travelled as a couple
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Thank Todd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Tracy, responded to this reviewResponded 3 July 2013

Dear Todd F,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We are truly delighted you enjoyed your overall experience with us and look forward to welcoming you back soon.

Sincerely,

Joel B
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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