We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I'd rather have Two Ciggarette Budds on my pillow please”
Review of Tustin Motor Lodge

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Tustin Motor Lodge
Ranked #3 of 7 Hotels in Tustin
A TripAdvisor Member
Tustin, CA
Reviewed 26 February 2006

Do all motels perpetuate the alleged stereotype as “TACKY” and “RUDE” establishments? Yes, only if you book a room at the Tustin Motor Lodge Motel. Not only is there the challenge of parking into compact-sized space (considered “guest parking”) but one would have to deal with the rude profiling from guest services.
This “opened 24 hour” motel doesn’t require holding reservations, but a booking upon request. In this sense, this is to mean that all available rooms will be ready and clean upon reservation. Unfortunately, there was a “mishap” and we received a room that looked already occupied.

When we entered the unit and it smelled of opened beer and smoked cigarettes.
Next to our honestly advertised color television set were roughly 40 beer bottles. Half were empty in trash bags, and the other half were full scattered all over our bathroom counter. There was a disposable razor on top of the drawers, toe nail clippers, and a used nail file on our dresser drawer. As well as a portable stereo CD player, a stack of CDs labeled in Spanish titles. We found about 20 more CDs in a trash bag in one of the drawers. Obviously, we booked a room that had an ongoing party. We questioned whether did this room was double-booked, and we were scared of encountering them. Since we were already made that the room was already lived in, how would they react to people with another key?

After witnessing this dissatisfaction, we alerted the “self-proclaimed” manager about the condition of the unit and received no help.
“Only leave it inside,” she said. “There was nothing I could do about it ‘my friend,’ she said condescendingly. She directed to me as ‘[her] friend’ I’m sorry have I met you? Her sarcasm was atrocious and the lack of performing guest services was unacceptable for this business. As a manager I would think it to be her responsibility to clean it up and she failed to have it done before we entered the unit.

The condition of the room was adequate quality. There were cigarette burns on the toilet seat and used cigarettes outside our door. Hanging in our closet was a soiled shirt with pictures of beer bottles hanging on a coat hanger covered in grime. The towels, soap, cups, and toilet paper were not sufficient for two bedroom room.

The next day when we complained about the apartment and asked for a refund or partial refund or something since we did not get what we paid for. She would do nothing to appease the situation.

As far as I’m concerned, we did not receive these services that we paid for. This was the WORST motel service I have ever experienced. Personally, I found the beer and cigarettes offensive since I take ill whenever they’re in my presence.

This is by far the worst motel I have experienced. These privately-owned, small businesses will continue to lose competition to chained businesses, like Travel Lode Motel or Motel 6, for not holding descent quality guest and room services.

  • Stayed: February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
16  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (15)
Traveller rating
Traveller type
Time of year

15 - 15 of 15 reviews

Hotels you might also like...
Also consider these accommodations in or near Tustin
1.1 mi away
Fairfield Inn & Suites Tustin Orange County
2.5 mi away
Clarion Inn & Suites Orange County John Wayne Airport
1.2 mi away
Residence Inn Tustin Orange County
Show Prices
Show Prices
Show Prices
2.6 mi away
Hampton Inn & Suites Santa Ana/Orange County Airport
2.6 mi away
La Quinta Inn & Suites Orange County Airport
4.2 mi away
Best Western Orange Plaza
Show Prices
Show Prices
Show Prices

Been to Tustin Motor Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tustin Motor Lodge

Address: 750 El Camino Real, Tustin, CA 92780-4369
Region: United States > California > Orange County > Tustin
Hotel Style:
Ranked #3 of 7 Hotels in Tustin
Price Range: £54 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Tustin Motor Lodge 2*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers and Booking.com so you can book your Tustin Motor Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tustin Motor Hotel Tustin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing