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“New Hotel!”

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Fairfield Inn & Suites Tustin Orange County
Ranked #1 of 7 Hotels in Tustin
Certificate of Excellence
San Francisco, California
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“New Hotel!”
Reviewed 16 June 2014

This hotel opened last year (Augest 2013), I remembered staying here on the first day of opening too, it was really new but was missing stuff like the trash cans. But of well, I went back again just a couple of weeks ago and it still looks the same. It's a really clean and new hotel and is a modern hotel. It also has good prices, you can usually find it for $130 or less if you have AAA or any other discount. This hotel has a market that is open 24/7 and offers free breakfast. I love this hotel, it's a nice hotel for a nice price. It also offers a nice pool. This hotel is a hassle if you don't have a car though. I recommend this hotel to everyone that I know. A good hotel for families, if you want a suite, then the next door hotel (Residence Inn) is a better hotel and has better suites then Fairfield Inn and Suites by Marriott.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank splee225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 19 June 2014
Wow! Thank you for being one of our first guests to stay and one of our biggest fans! I am elated that you are recommending us to everyone you know - we sincerely appreciate that! We look forward to welcoming you back again and again!
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185 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
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English first
South Bend, Indiana, United States
Level 5 Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 June 2014

A relatively new property which has generous rooms with plenty of room. They have walk in showers and a great work area for your end of the computer work. Many places to have a good meal just a short drive away. For the fast food lovers a Subway and a burger place is right next door. The breakfast included is just what the business type likes. The staff is very accommodating and helpful. Enjoy this hotel when you in the area!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 16 June 2014
Joseph from South Bend, that's my hometown! Thank you so much for staying with us and sharing your wonderful comments. I was happy to hear that you were able to stay productive during your business travel. We hope to welcome you back again soon!
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Orlando, Florida
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

One sentence review: This is an new, nicely decorated hotel that is convenient to the beach and Disneyland.

All I can say is wow! This hotel is at the top of it's game and certainly deserves each of the five-stars. The location opened in August of last year and features a very trendy design that blended retro and contemporary themes.

Service: Everyone was very nice! From check-in to check-out, I was impressed with all the associates and their friendliness.

Housekeeping: They are at the top of their game. Being in the hospitality industry, I did check the areas less commonly clean. The room was spotless from top to bottom and looked brand new.

Breakfast: Yum! All the great items you would expect from a continental breakfast. Plus, they add eggs & sausage.

Room: Very comfy and the best part is the walk in shower! After a long day at Disneyland, it was nice to take a hot shower to relax.

Amenities: The resort has a great fire-pit area along with a pool and hot tub. You can also visit the Market for any odds & ends you may need.

Local Area: In the immediate area, there is a Starbucks, FedEx and restaurant. Other than that, it is mainly neighborhoods and local business. But it is a great location for vacationers as it is only a fifteen minute drive to Disneyland or the beach! We also spent a day in Hollywood, which was only a 45 minute drive.

I would highly recommend the Getty Museum, which is free after $15 parking. The Griffith Observatory is another great place to see and is free with complimentary parking.

Make sure to book here on your next trip to Los Angeles. You will not be disappointed with the impeccable service, brand new accommodations and great location!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RyanN426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 5 June 2014
Wow! Thank you so much for staying with us and sharing such wonderful comments about your experience. We take time each day at our daily associate stand-up to share guest feedback, so the entire staff will be thrilled with everything you mentioned. We sincerely hope we get the opportunity to welcome you back soon!
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Antioch, California
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 3 June 2014 via mobile

My husband and I stayed at this hotel over the memorial day weekend and really had an enjoyable stay. All the rooms have microwaves and small refrigerators. Parking is free and the breakfast is good. The location is central to all of the Orange county locations we wanted to explore. Staff is very courteous and the hotel is very clean. The gym is just perfect with enough new equipment to get a great workout. Also our room key worked all weekend, we never once had to go to the front desk to get a new key which frequently happens at hotels. We would definitely stay again and again!

Stayed May 2014, travelled as a couple
Helpful?
Thank Jamillah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 5 June 2014
Thank you for choosing to stay with us over Memorial Day. We sincerely appreciate your comments about the hotel and staff, and look forward to welcoming you back again and again! Thanks!
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San Rafael, California
Level 5 Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 May 2014

Our family stayed here on Memorial Day weekend and it was great. The hotel is still very new and the rooms were all up to date and comfortable. The reception staff was very nice. The breakfast was good. There were many sports teams there:soccer, baseball and swimming, and the hotel seemed to be able to accommodate everyone. If I were back in Tustin or in that area, I would definitely stay here again.

Room Tip: Ask for a room not facing the freeway.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ncovelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 2 June 2014
We really appreciate you staying with us and sharing your terrific comments! I was delighted that you enjoyed the hotel and staff, and look forward to welcoming you back if you are in the area again. Thanks!
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AK
Level 5 Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 28 May 2014

Stayed for one night after attending a baseball game in Anaheim.

Got a good AAA rate for 2 queens. We did have trouble finding the right road, as our map on our iphone led us to a dead end. We figured it out on our own.

Upon arrival, I noticed everything about the grounds and hotel seemed fresh, new and maintained. Check in was smooth. We asked for a quiet room on opposite side of freeway and was given a room on 2nd floor.

Upon entering the room, noted the door was VERY heavy to open. Room was extremely clean and well furnished. Looking out the window, we had a horrible view of the rooftop mechanical equipment. My husband wanted to get a different room, but I was fine with it, since we were really only there to sleep, so we stayed.

Beds were very comfortable with great sheets and pillows! The A/C unit is a under the window wall type, and was a bit loud. For a brand new hotel, I think that is not acceptable. We ended up turning it off for the night, and the room was comfortable enough.

Bathroom was huge with a nice large shower, no tub.

We went down for the complimentary breakfast at 8:15-the breakfast is available until 9:00. The place was PACKED. There was one person maintaining the dining area, and the food supply was empty. For hot food, they had scrambled eggs, sausage, oatmeal and then the basic cold cereals, cut watermelon, yogurt, bagels etc. Only problem was, they were out of eggs, oatmeal and sausage. We were able to fill up on yogurt and fruit, but it would have been nice to have the option to have the oatmeal or eggs.

We didnt use the pool area, but did sit outside near it to eat our breakfast. The outside is well furnished, clean and new.

I will stay here again for sure if I am ever in need of a hotel in this area!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fs5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 2 June 2014
Thank you for staying with us and posting such a wonderful review about our hotel! I am happy you were able to enjoy the room, outdoor area, and amenities, while being close in proximity to the baseball game you attended. I hope you come back again soon!
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Seattle, Washington
Level 5 Contributor
60 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 26 May 2014 via mobile

Had 2 days to burn in so cal before I could check into another Marriott property. Gave this a shot due to the location and a friends recommendation. I was very impressed. It is brand spanking new. The room was very nice and comfortable. Staff was great. Breakfast was good. Only complaint was the walls were somewhat thin. Didn't have any issues with neighbors but could definitely hear our neighbor whenever he coughed. Exceeded expectations and would stay here again. Btw SIRI WILL Mis route you so be prepared for that.

Stayed May 2014
Helpful?
1 Thank sumnereli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, 28 May 2014
Thank you for spending a couple of days with us while in Southern California! I am thrilled we exceeded your expectations and look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Tustin Orange County

Property: Fairfield Inn & Suites Tustin Orange County
Address: 15011 Newport Ave, Tustin, CA 92780-6402
Region: United States > California > Orange County > Tustin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Tustin
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Fairfield Inn & Suites Tustin Orange County 3.5*
Official Description (provided by the hotel):
Enjoy comfortable rooms, convenient amenities and exceptional customer service when you book a stay at Fairfield Inn & Suites Tustin Orange County, one of the newest hotels in all of Orange County. Our hotel in Tustin, CA offers quick access to a variety of exciting area attractions, including Disneyland(R), Tustin Ranch Golf Club, Angel Stadium, UC Irvine and John Wayne Airport. Guest rooms at our hotel feature modern decor, plush bedding, free Wi-Fi and flat-panel TVs with cable and satellite. Before venturing out to explore all that Southern California has to offer, stop by our lobby for a hot, delicious and free buffet breakfast! At the end of the day, relax by our outdoor pool, or enjoy a workout in our well-equipped gym. Our Tustin hotel also offers free airport transportation and four event rooms. At Fairfield Inn & Suites Tustin Orange County, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about the Fairfield 100% Guarantee.(R) ... more   less 
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