This hotel was the dirtiest hotel I have ever stayed at. If it wasn't for the fact that they wouldn't let us cancel our reservation and return our money, we would have went elsewhere.
We checked in around 1:00am and found our room to be dirty and a ceiling in the bathroom that was in the process of being repaired. We figured we would deal with it in the morning. We had been driving for almost 12 hours and we had two sleeping kiddos. In the morning we had to leave and packed all our stuff back in the car. We asked if we could cancel our reservations and was told no! So our only option was to move to another room. We got back to the hotel around 3:00 to get ready for my uncles funeral....we asked for a new room...the person in the office at that point did not want to let us switch rooms. Finally we were on our way to a "clean" room...4 more rooms later...one nastier then the last, we were back in our original room. I called Hotels.com, the website that we used to find out hotel and they said that there was nothing they could do for us. The employee of Discovery Inn admitted that she wouldn't stay in the rooms she was showing me. It was an awful experience! I highly recommend not staying at this hotel! There are plenty of other hotels around in better neighborhoods! The breakfast area is also not what they advertise.....there is an older lady that stands in there and will not let you serve yourself and watches you while you eat. There was also a few people that had walked in off the streets to get breakfast as they tied their pit bull up outside! Nasty, nasty hotel!!!!
- Official Description (provided by the hotel):
- Welcome to newly renovated Discovery Inn Ukiah in the heart of Mendocino County. As a guest of our charming, spacious hotel, you'll experience friendly, professional service as well as immaculate, inviting guestrooms and suites. Discovery Inn Ukiah offers guests several accommodation choices with a number of deluxe amenities that are standard in every guestroom such as complimentary WiFi and premium cable television. All 111 guestrooms and suites are furnished with a warm, welcoming decor and provide plenty of spacious comfort for your Ukiah getaway. Microwave ovens and refrigerators are in every room, and our suites come with full kitchens. If you are traveling with your pet, we can provide special hotel lodgings in our "pet wing," where your best friend will be truly pampered. ... more less
- Reservation Options:
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- Also Known As:
- Discovery Hotel Ukiah