The room was very good , clean ,roomy and had all the amenities . It was a very good value for the money , but the continental breakfast wasn't so good cold runny gravy and wasn't serviced when needed.More
The room was very good , clean ,roomy and had all the amenities . It was a very good value for the money , but the continental breakfast wasn't so good cold runny gravy and wasn't serviced when needed.MoreShow less
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our breakfast and room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
We found the Ukiah Super 8 to be a very pleasant surprise. We had found the prices at many motels in the area to have been raised a great deal, so we began to shop around. The Super 8 in Ukiah offered a very fair rate and we were totally impressed by what we found upon arrival. The manager and his clerk (a trainee) were very courteous and we found our room in perfect condition. In fact, the entire motel was in exceptional condition inside and out. We will be looking at Super 8 when we travel in the future.
It means so much to have earned your business. We appreciate the feedback regarding our area and rate. We hope to see you again in the future. Thank you for your valuable business.
The room was much more than I expected. It was clean, modern and very comfortable. They accommodated us with two connected rooms, one that had two beds and one with three. The TV had basic cable only so it was a lot of infomercials when I could not sleep, but that is okay as I needed my rest. The continental breakfast was less than average compared to many Best Westerns I have been to. That being said, the continental breakfast is complimentary so if you prefer a real breakfast, there is a restaurant right in the motel parking lot. I would definitely recommend staying here on a stopover!
We appreciate that you've taken the time to share with us regarding our parking and breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Staff was very friendly and accommodating, I stayed for four days and paid for a king room, and was told when I checked in that one would be available the next day, I never ended up getting the king room but it was still a very pleasant visit.
I have never stayed at this property. From the outside it looked like a nice two story motel.
The room was clean and comfortable for the most part.
The problem was during the night the mini refrigerator was set to auto defrost per the maint. guy that came to the room in the morning. When it went into defrost it somehow flooded the floor in front of it and the room has no carpet, vinyl floor and I slipped on the water on my way to the restroom in the middle of the night.
The next morning at Check out the manager said "I hope you enjoyed you stay with us" . This was after he knew about the frig. problem and my slip. This guy should not be a manager. A little compassion would have been a good start.
Instead he offered to take $7.00 off the bill.
I will make sure everyone and everywhere I know will hear about my slip and the management reactions.
When in Ukiah, Stay at the Best Western a block away.