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“Clean rooms and friendly service”

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Fairfield Inn & Suites Ukiah Mendocino County
Ranked #4 of 15 Hotels in Ukiah
Certificate of Excellence
Mendocino, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean rooms and friendly service”
Reviewed 30 June 2014

My family and I stayed here during a trip to ukiah for my son's baseball game. When we called to make the reservation Kerri from the front desk was so nice and helpful. When we checked in we were so pleased with the room it was so clean and the staff really made us feel welcome. The breakfast in the morning was yummy. I manage a hotel myself so I am really picky when I stay somewhere but I found nothing wrong with this place it was clean comfortable and a friendly staff I highly recommend it. Next time we are back in Ukiah we will be staying here.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank melissa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil B, Manager at Fairfield Inn & Suites Ukiah Mendocino County, responded to this review, 26 July 2014
Hi Melissa C, thank you for your comments, we are glad that you enjoyed your stay. I will pass on the good words to Kerri. Hope to see you again soon. Anil B Fairfield Inn & Suites Ukiah
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161 reviews from our community

Traveller rating
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    34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Healdsburg, California
Level 4 Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 June 2014

We only stayed there one night as we were attending a wine event in Redwood Valley a bit north of Ukiah. Our second floor room in the back was extremely clean, looked newly painted or decorated, and had everything we could possibly want or need (except perhaps a second sink). The back rooms face the Hampton Inn (not unattractive) across a large parking lot, but there are plenty of trees and greenery. The beds were extremely comfortable and there was a desk with chair and also an easy chair in the large room. The TV was flat screen and large. There was a refrigerator and microwave and a phone in the bathroom.

Ukiah is a country town. It has a population of about 12,000 people (including outlying areas) and there is a shopping area across the street from the hotel. Ukiah is a great stepping-off place to the Redwood Valley vineyards/wineries to the north and to the Anderson Valley vineyards/wineries to the West. It's less than an hour south to Healdsburg with its many wineries and tasting rooms. The airport mentioned by others is tiny...perhaps two private planes may land there in a day. I do think it's a good idea to ask for a room away from the highway. We had our window open all night and had no noise problems (we were in room 204). We got to breakfast about 8:30am and there was plenty of food...hot scrambled eggs, waffles, etc. There was a very helpful employee in the room who took exceptional care of the area, food, and visitors.

Room Tip: 2nd or 3rd floor in the back.
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Vine999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil B, Manager at Fairfield Inn & Suites Ukiah Mendocino County, responded to this review, 26 July 2014
Dear Vine999, thank you for your survey. Your comments are very helpful an appreciate the time you took to fill out the survey. We are glad you enjoyed your stay and hope to see you again soon.
Sincerely AnilB Fairfield Inn & suites Ukiah
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San Leandro, California
Level 3 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 May 2014

Stayed one Sunday night after visiting the surrounding redwood forests. The beds were softer than what we're used to, but clean. Plenty of pillows. Quiet inside the room. But the ice machine next to elevator is loud.

Indoor pool and spa was warm. Water did not look clean. Or maybe it was the dim lighting? Didn't stay too long in the small pool. Pool towels were well worn and rough.

Patio area outside of pool and dining areas needed sweeping.

Good breakfast variety but bacon was tasted off. Milk and yogurt were not cold.

Used the lobby computer and printer. Very convenient.

Room Tip: Don't get a room near the loud ice machine.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zhen5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil B, Manager at Fairfield Inn & Suites Ukiah Mendocino County, responded to this review, 12 May 2014
Dear zhen5, thank you for taking the time to fill out a survey for us. Your comments are most welcomed and we will address the points you made, some of which are already being worked on.
Thank you again and hope to see you again soon.

Management, Fairfield Inn & Suites Ukiah
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Albany, Oregon
1 review
Reviewed 17 April 2014

Seriously - I am not even joking, we booked this hotel on our travel app and stay there that same night, April 1st of this year. We were driving though and were just looking for a quick night stay.

They had two people at the front desk, a younger woman and an older man. The older man served me and was super rude - even making a joke to ask if I was in town to direct gay porn, because then my trip would be business and pleasure. Incredibly rude and inappropriate - unbelievable to me at a Marriott hotel. The other attendant looked shocked and didn't know what to say.

For this reason, I would not be willing to stay at this place again. Find somewhere else, where you will be respected as you travel with your family.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JimmyFuture2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil B, Manager at Fairfield Inn & Suites Ukiah Mendocino County, responded to this review, 22 April 2014
Dear Jimmy, I sincerely apologize about the way the desk clerk conducted himself. He will be dealt with promptly. This is not our style of conducting business and I too would be upset if someone talked to me like that. I do wish that you will stay with us again on better terms but will totally understand if you chose to stay elsewhere. Should you decide to stay, please ask for me and I will make it a point to meet with you.

Again, I apologize for this terrible inconvenience you endured.

Anil Bhula GM Fairfield Inn & Suites Ukiah
707-463-3600
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas, United States
Level 6 Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 February 2014

After a long drive leaving Bend Oregon we were glad to get Ukiah and pleased to find a room at a Marriott where we expected a quality hotel. We were not so happy when the person at the front desk was loud and shared information about the guest who checked in before us. My first thoughts were if he said that about someone else what might he say about us? The bed was too soft and the mattress sunk to the middle. At 8:30 there was little breakfast left. It didn't meet the standards of any Marriott property that I have stayed in yet it cost the same

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil B, Manager at Fairfield Inn & Suites Ukiah Mendocino County, responded to this review, 2 February 2014
Hi Debbie, I sent you a response from another screen, but just in case, I will look into this matter ASAP. thank you, Anil Bhula GM Fairfield Inn & suites Ukiah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, CA
Level 4 Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 January 2014

Stayed one night on a Saturday night. Was offered a free upgrade to a suite because of Marriott rewards. Clean, nice and friendly front desk clerk. Free internet was nice. Free breakfast with waffles was good.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aruba2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 6 Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 December 2013

That makes this hotel a winner is its service.

Vicky at the front desk was extremely helpful. The television in our first assigned room was not working. She came up to our room right away to try to fix it. When she could not get it to work, she offered us another room on the same floor. When we noticed the smell of cigarette in the new room, she offered us another room. Finally, the third room was to our satisfactory. She had a smile on her face through a potential unpleasant ordeal. She made it okay.

The hotel itself is your regular budget hotel. The rooms, lobby and the dinning areas appeared to be newly renovated. It is a family friendly hotel with an indoor heated pool. The complementary breakfast is great for families. Please note that breakfast is not served until 7 AM on weekends. It is not convenient for business travelers.

Room Tip: Don't stay on the second floor above the indoor pool if you want a quiet room.
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Ukiah Mendocino County

Property: Fairfield Inn & Suites Ukiah Mendocino County
Address: 1140 Airport Park Blvd, Ukiah, CA 95482-5997
Region: United States > California > Mendocino County > Ukiah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Ukiah
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Ukiah Mendocino County 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Fairfield Inn & Suites Ukiah is located in the heart of picturesque Mendocino County. Situated only 110 miles north of the Golden Gate Bridge in San Francisco, Ukiah is a quaint town right off Highway 101. ... more   less 
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Also Known As:
Fairfield Inn Ukiah
Fairfield Ukiah
Ukiah Fairfield Inn

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