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“great stay during a bad time”

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Hampton Inn & Suites Vacaville-Napa Valley
Ranked #1 of 15 Hotels in Vacaville
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 November 2013

I had the unthinkable happen while visiting Winters, CA. The unthinkable was falling and fracturing both bones in my lower leg, and rupturing a tendon in the same leg. After emergency surgery and four days in the hospital, we moved to the Hampton for a ten day stay awaiting the doctor's release to allow us to drive home to Texas. The accessible room we had was well equipped and allowed me to move as easily as could be expected for a senior on crutches. The staff helped at every opportunity, advising my wife on places to find medical supplies, shop for those things one doesn't expect to need, and which restaurants to visit, and which to avoid. They also helped us move our travel trailer and tow vehicle to a safe storage location - literally, physically helped us. "Thank you" doesn't adequately express our gratitude to the folks in Vacaville.

  • Stayed: November 2013, travelled as a couple
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Thank JamieC48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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408 - 414 of 571 reviews

Reviewed 20 November 2013

Could not sleep due to junior hockey team staying in the floor above. The front desk was advised at 10pm, and the noise dropped some but continued through the night. Make sure that if you are staying here, you don't have allergies to pets.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team H, Front Office Manager at Hampton Inn & Suites Vacaville-Napa Valley, responded to this reviewResponded 21 November 2013

I can understand how the noise from the Hockey Team would be uncomfortable for you during your stay. Our Hotel does have a team code of conduct that is signed by the parents of the athletes as they arrive. Our hotel staff is very adamant about our hotel noise policy and courtesy of other guest staying with us. In regards to your concerns about our hotel being pet friendly, I can assure you that all of our hotel rooms are cleaned and treated daily even if the room hasn't been occupied at all. We are very sensitive to our guest requests. We do have guest stay with us that have pet allergies. At their request when we are notified we are sure to find a room that hasn't been occupied by a pet, as well as to make sure the room is deep cleaned in advance to make sure our guest are comfortable when they arrive.

I do hope you choose to return to our hotel we will be sure to go above and beyond to make sure your stay is comfortable.

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Reviewed 12 November 2013

This centrally located hotel right off of I80 is the perfect stop between the Bay area and Sacramento. Quiet and clean is the main attraction. From the time you check in till the time you check out the staff there makes you feel like it is truly your home away from home.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team H, Front Office Manager at Hampton Inn & Suites Vacaville-Napa Valley, responded to this reviewResponded 21 November 2013

Thank you for your awesome review!! We are very glad that you enjoy staying with us and we look forward to your next visit with us!! We wish you and you family and Wonderful Holiday!!

Take Care,
Cassandra & Team

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Reviewed 8 November 2013

I travel often for business and pleasure. Honestly, this is the best experience I have had in a very long time. I have no negatives on this stay - front desk staff was outstanding, check in fast, room very clean and modern, lots of pillows, love the "duvet" on the bed knowing it is cleaned between guests, bathroom was fine - even the lighting was excellent in the bathroom, which is VERY rare for us women who wear makeup to actually be able to SEE to put it on! I will stay here again and refer to my friends!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
Thank Diane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team H, Front Office Manager at Hampton Inn & Suites Vacaville-Napa Valley, responded to this reviewResponded 21 November 2013

Thank you for your review! It means so much to our to team to receive such great feedback from our guest! We are very glad to hear that you enjoyed your stay with and we look forward to your next vist to the Hampton Inn and Suites Vacaville!

We wish you and your Family a Wonderful Holiday!!

Take care,
Hampton Team

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Reviewed 6 November 2013

There are many Hotels in the area. The greatest asset are team members that are polite and treat guests with value and respect. I will continue to use this location when needs bring me to the area. The facility is in a good location close to restaurants, grocery, shopping and main highways.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team H, Front Office Manager at Hampton Inn & Suites Vacaville-Napa Valley, responded to this reviewResponded 21 November 2013

Thank you for your Review Tim! We are pleased to hear that our Hampton Team made you feel comfortable and like the valued guest that you are!! We appreciate your loyalty and will look forward to your next stay with us!!

We wish you and your family a wonderful Holiday!!

Warm Regards,
Cassandra and The Hampton Team

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Reviewed 2 November 2013

Not traveling with a dog? Stay here, too! For dog "parents" they don't charge extra to bring your dog - a big plus! We stayed here and went to Napa/Sonoma area each day, about 30 minutes and a lot cheaper. The property is great, very clean and well kept. Free breakfast each morning in the very lovely atrium area and very filling, lots of choices, eggs, fruit, etc. The room was very well done, comfy bed, the a/c worked really well (a big plus for me!). Met the operations mgr, Steven, at breakfast and he's a real dog lover. I noticed him on the property often and he seemed to always be busy doing something, but would meet guests and talk with them too. The staff was wonderful, very helpful, too. chocolate chip cookies that you can pick up at the front desk, too, and take back to your room and heat in the microwave. Room has a microwave, fridge, and closet with iron and board. charging station on the desk. just an all-around great stay.

Room Tip: We were in room 110, very quiet there.
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank debiz4889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team H, Front Office Manager at Hampton Inn & Suites Vacaville-Napa Valley, responded to this reviewResponded 21 November 2013

Thank you for your review!! I shared your nice comments with Steve and It really made his day. I am very happy to hear how much you enjoyed your stay with us. We always enjoy seeing & hearing how much our guest enjoy bringing their pets to our hotel. After all, our furry friends are part of the family too! We look forward to your next visit with us!

Have a Wonderful Holiday!!
Take Care,
The Hampton Team

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Reviewed 29 October 2013

Great place to stay, clean room, service was great. The only thing wrong was that I was not treated like a Gold Member.bla bla blaoiwjf-0iwqjhnv0i1j mcv=13k3 f=-v13kfginj31=9gijv1=3mgjk-39mv1=9-9 =f`iunt9rvu`19-gfij`=-mfgj924ugf9=iu4gtfv92u`jf9n`2j9fr-uj`34itgunig-193jg9`-324jg90i`j2u34g=uj`=t9gjm93`=g0uj`2=09nujg`3m09j4n9`tg9`uj9gnj`u49gm`-motgkj-it4m`im0`2it`2imk-`j2kmtg-0`23k4tgm-0\t cik2`ir59gm

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team H, Front Office Manager at Hampton Inn & Suites Vacaville-Napa Valley, responded to this reviewResponded 21 November 2013

Thank you for your Review! We appreciate your feedback.
We appreciate your loyalty as an HHonors Gold Member, please contact me directly for your next visit with us and we'll be sure to exceed your expections on our Hilton Honors Delivery to you! We wish you and your family a wonderful Holiday! Look forward to seeing you in the future.

Kind Regards,
Cassandra

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Additional Information about Hampton Inn & Suites Vacaville-Napa Valley

Address: 800 Mason St, Vacaville, CA 95688-4643
Phone Number:
Region: United States > California > Vacaville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Vacaville
#1 Best Value Hotel in Vacaville
#1 Green Hotel in Vacaville
Price Range: £82 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Vacaville-Napa Valley 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
The Hampton Inn & Suites Vacaville-Napa Valley is near the Jelly Belly Factory, the Budweiser Bottling Company and Six Flags Marine World in Vacaville, CA. Our hotel has many amenities, including: complimentary breakfast buffet, complimentary WiFi thru out hotel, a multi-lingual staff, heated outdoor pool, spa, fitness room, business center, local area transportation and meeting rooms. Parking is free at our non-smoking hotel. We're 25 minutes away from Napa Valley and wineries. Rooms/suites include in-room microwaves and mini-refrigerators, and updated furnishings and storage solutions ... more   less 
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Also Known As:
Hampton Inn Suites Vacaville Hotel Vacaville
Hampton Inn Vacaville
Hampton Inn Hotel Vacaville
Vacaville Hampton Inn

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