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“Hotel had many problems with noise”

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Courtyard Vacaville
Ranked #3 of 15 Hotels in Vacaville
Certificate of Excellence
GreenLeadersSilver level
California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel had many problems with noise”
Reviewed 22 June 2008

During the night at the Courtyard Marriott in Vacaville CA both rooms that are next to the room I stayd in was noisy all night loud screams, and banging, this went on for the three days I stayd thier. Alos someone keeps pounding on the windows and sliding glass doors in the middle of the night. The night staff also allows for pranks to be done like calling different rooms in the middle of the night just for kicks. If your looking for a good nights rest the Court Yard Marriott in Vacaville CA is not the place for you. When I complained to management the manager turned and talked to another employee and began speaking in spanish and laghing making me feel very uncomfortable. The freeway is next door to the hotel and makes a terible noise during the night as well. Also the management at the Courtyard Marriott has no regard for your satisfaction at all.
I would basically choose a different hotel to stay at if your planning a trip to Vacaville.

  • Liked — Nothing
  • Disliked — everything, they wash the glasses in your room with the same gloves they clean the toilets with
  • Stayed June 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank marriottsucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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  • French first
  • German first
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  • Russian first
  • Spanish first
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English first
Manchester, England
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2007

My wife and I have recently returned from a 10 night stay at the Courtyard by Marriott in Vacaville, and we had the most fantastic time. From the moment we arrived the staff were so attentive and friendly, we compared it to staying at a big house. Everywhere was clean and tidy, the bedroom was large and comfortable, the pool sparkling, the breakfast plentiful and always served with a smile. We always regret having to return home, but this time we felt as though we were leaving friends behind....but it will only be temporary because we will definitely be back. There were no noise issues with the hotel being so close to the interstate, and it is ideally situated for shopping by being so close to the Vacaville outlets. Plenty of places to eat out at night within a few minutes walk, the area seemed very safe. Anybody who finds fault with this hotel is clearly expecting far too much, it absolutely ticks all the boxes and we cannot wait to return. The only negative, if I had to pick one, is the fact that there is no lift to the upper floor, but that is only a very minor point.

  • Liked — Friendliness of staff
  • Disliked — No lift
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank UKmember999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SACVAManager, Director of Sales at Courtyard Vacaville, responded to this review, 12 July 2011
Thank you for the kind review! We strive to make the Courtyard by Marriott in Vacaville your "Home Away From Home! We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hayward, CA
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2007

We stayed two nights for a wedding on 7/07/07- the front desk people were very nice and helpful- had questions about shops in the area, etc and they were great at getting the info for us.
Our room was up on the fifth floor- had very comfortable and clean furnishings-
There was some freeway noise but with the fan and AC on you couldn't really hear it so it was comfortable for me.
The lobby was good- had coffee on at all times, and had access to two computers and a printer.
Small pool that we didn't get a chance to get in.
Wished they would have included breakfast in the room charge but as they didn't would vote for walking across the street to the Carl Jrs for their breakfast selection in the future!
Only quibble was that the maid skipped us to clean up the room but when we got back from the wedding and called they were exceedingly prompt and polite in getting us fresh towels.
So all in all- a place I would recommend.
Would be sure to ask for the higher rooms and in the back as the amusement park with roller coaster rides is right across the street from the front of the hotel.

  • Liked — room was stylish and comfortable
  • Disliked — would have liked the room to be a bit larger.
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Chasbabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, CA
Level 6 Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 26 June 2007

A friend and I stayed at the Courtyard Vacaville last weekend - we were in the area for a wedding. We were very pleased with our room, which was quiet, very sizeable, clean and well-appointed. We assumed we would have to pay for the breakfast buffet, which was simple but excellently prepared: scrambled eggs, bacon, muffins, bagels, fresh fruit, juice, oatmeal, raisins, etc. And omlettes made to order, if desired. With great coffee! We were told by our friendly waitress that if staying at the Courtyard our breakfast was free! The front desk staff were also courteous and efficient. I am very favorably impressed with this hotel, and would go back again if ever in the area. Yet another bonus: a great outlet mall just across the street! It's obvious that this Courtyard has a very conscientious manager who makes sure that all of his/her staff caters to the hotel guest.

  • Liked — Up-to-date and very smart furnishings; free buffetbreakfast; great staff
  • Disliked — No room safe!!!
  • Stayed July 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janemilyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 21 June 2007

The hotel is located right next to the interstate & it is very noisy. I can't believe a prior review indicated the property is quiet. There are some rooms facing an inner courtyard & with the windows closed it should be quieter, but in no way could it be quiet. My room was clean; however, a heavy dosage of chemical odor control type spray had been applied. I moved to a second room & the same thing. This may not bother everyone. The bed was too soft. The lobby is very nice with a big screen TV & a free computer with Internet access. The free breakfast is the best (service & selections) I’ve seen & it included scrambled eggs & sausage.

  • Liked — The free breakfast.
  • Disliked — The STRONG chemical odor control applied in the rooms. Makes you wondor what they were trying to cover up.
  • Stayed June 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank avio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, California
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 7 November 2006

In this 2 story facility there is no elevator (anyone ever hear of the Americans With Disabilities Act??). So if stairs are are problem, ask for a ground floor room when you book.

Second, this property sits just next to the freeway. If you get an outside room, you may get strong traffic noises. So if noise is an issue with you, when you book, ask for an inside facing room.

  • Liked — Price
  • Disliked — No elevator
  • Stayed October 2006, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bfson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnton, North Carolina
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 August 2006

We were pleasantly surprised with the Courtyard by Marriott. Although the hallways show a little bit of wear, the room we stayed in was newly updated and SUPER clean. The bed was quite comfy, triple sheeted, and had five pillows. The room was very quiet (we were on the side near the outlet mall). We slept well and made good use of the wireless internet. As another reviewer stated, there are no elevators, so book a first floor room if you mind the stairs. We did not use the pool, but wish we would have had the time.

The location is convenient to the outlet mall, many stores, and restaurants. Try Tahoe Joe's if you get the chance!

We would definitely recommend the Courtyard by Marriott in Vacaville to those traveling through the area.

  • Liked — SO clean!!
  • Disliked — No elevator.
  • Tips/Secrets — Book a first floor room if you mind stairs.
  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Christy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Vacaville

Property: Courtyard Vacaville
Address: 120 Nut Tree Pkwy, Vacaville, CA 95687-3251
Region: United States > California > Vacaville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Vacaville
#3 Business Hotel in Vacaville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Vacaville 3*
Number of rooms: 127
Official Description (provided by the hotel):
At Courtyard by Marriott Vacaville we're refreshing your travel experience with our NEW lobby- fusing high-tech, high-style and greater functionality for the ultimate in convenience and innovation. You'll appreciate the warm and inviting atmosphere from the moment you enter the hotel. There's flexible furniture for working, relaxing & socializing. We have our NEW Bistro with healthier food & beverage options, Hi-Tech conveniences, including HDTV and FREE Wi-Fi. And our interactive Go-Board lets you check out the news, weather, and map out your stay at the touch of a finger. Come see us soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, TripOnline SA, Hotels.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Courtyard Vacaville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Vacaville Hotel Vacaville
Vacaville Courtyard
Vacaville Marriott

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