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“Great service, outstanding people”

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Walnut Creek Marriott
Ranked #1 of 7 Hotels in Walnut Creek
Certificate of Excellence
San Diego, California
1 review
“Great service, outstanding people”
Reviewed 8 October 2013

I have stayed over 30 nights during the last 3 months and this hotel exceed expectations in terms of its people, facilities and food. As a platinum member I have access to the concierge lounge. The food and service in the concierge room are outstanding, better that in in any other hotel I have stayed. The restaurant is also great. The general manager and the front desk staff, in [articular Gustavo, make us feel at home. I work in Berkeley and it really easy to walk to BART and be in Berkeley, San Francisco or any of the Bay area airport. Car rentals are walking distance and the hotel have a great free parking. Napa and Sonoma are very easy to reach. Overall an incomparable value at a great location with outstanding people. .

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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768 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
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  • English first
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  • Russian first
  • Spanish first
  • Any
English first
Nuneaton, United Kingdom
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 October 2013

We stayed here because all of San Fransisco was booked or charging extortionate prices ,found this one reasonably priced and was not to far away from main areas wanted to see ,staff really helpfull rooms clean tidy and just what needed view we had was of a brick wall but only stayed for one night so was ok ,self parked as charging $20 a day valet .modern lobby and bar, good experience overall.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank stewpot5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happy Valley, Oregon
Level 4 Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 September 2013

Best corporate value in Bay Area during Oracleworld week in Bay Area. Valet parking was efficient and prompt, although at $19/day, pricey for the area. Free off street parking is but 2 blocks away. The rooms were tastefully decorated, with a comfortable lobby and hosted wine reception a welcome surprise. 1980's property recently updated, but acoustics were likely overlooked, as the property is adjacent to busier highway and city streets 30 years later. Noise levels will not be welcomed by light sleepers. I always carry earplugs when I travel, but rarely need to use them. I did here.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hvlewfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coeur d'Alene, Idaho
Level 4 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2013

We were in town for a wedding. The staff was great and cheerfully upgraded our room when we discovered our original room's window overlooked the roof and felt like a basement suite. The location was really far away from any of the activities that we wanted to take in, but it was clean, quiet and the staff was very accommodating.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jodi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2013

I would like to say that this property is very nice and the staff is very great. William that works at the front desk is the greatest and they always comp my valet parking. The mobile check in works great.

Room Tip: Corner Rooms are the best
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jr876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 September 2013

We needed a place for a family stay and have had good luck with Marriott hotels. While OK, there were some things that were less than great.

Pros -
Decent sized room
Clean

Cons -
Location is too far to walk to the nice shopping/dining area (Broadway Plaza) or to BART. I imagine the hotel would be good for business in the area, but it was a poor choice for a family stay.
Parking - Self Parking is a block away, which kind of limited us to Valet, $18/night+tips
Pool - The indoor pool is marginal at best. We had bored kids, and the pool was not much help.
Service - While everyone was nice, we booked the hotel through Hotel Tonight and this confused the front desk staff. Check-in took much longer than it should have while they sorted it out. We were also told they would give us some drink coupons while we waited, but they did not come through.

Overall, I don't see us returning to this hotel when we visit the area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Cambodiarocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

We were in town for a wedding. Rooms were what you expect from from Marriott, very clean and nicely appointed. What I enjoyed the most about my stay was the courteous and helpful staff. Unfortunately, I was suffering a migraine and there is nothing worse than being sick when away from home. I was so thankful for a cool, clean and quiet room to hide in until I recovered, When I was feeling better, the room service was prompt and the food very good.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank inthedirtak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Walnut Creek Marriott

Property: Walnut Creek Marriott
Address: 2355 N Main St, Walnut Creek, CA 94596-3544
Region: United States > California > Walnut Creek
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Walnut Creek
#4 Family Hotel in Walnut Creek
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Walnut Creek Marriott 3.5*
Number of rooms: 338
Official Description (provided by the hotel):
Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, on-site fitness center, business center, fresh cuisine at Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more   less 
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Also Known As:
Walnut Creek Marriott Hotel Walnut Creek
Marriott Walnut Creek

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