When I travel for business, I usually stay at Marriott Hotels because I accumulate points on their rewards programs, and their facilities are relatively consistent.
This hotel in Walnut Creek did not meet my consistency expectations.
First off, they down graded me to a room with twin double beds. I was expecting a king. If I knew this was going to happen I would've picked a different location.
Second, they do not have enough parking, so given no other choice, I was forced to use their valet service which will be coming out of my own pocket FAIL!
Third, when I got up in the morning, I had to get online and do some things for work. Their AT&T wifi service is terrible. I was getting less than 500kbps speeds which is not acceptable for something I'm paying extra for! To make matters worse, the cellular reception is terrible a the hotel, so I was forced to use their phones, and I could not use my 3G Modem.
Overall, very dissatisfied with this location.
I forgot to mention that when I spoke to the manger, he seemed very lackadaisical about my concerns.
- Official Description (provided by the hotel):
- Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, on-site fitness center, business center, fresh cuisine at Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more less
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- Also Known As:
- Walnut Creek Marriott Hotel Walnut Creek
- Marriott Walnut Creek