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“Very nice room - comfortable”

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Holiday Inn Express Walnut Creek
Ranked #2 of 7 Hotels in Walnut Creek
Certificate of Excellence
GreenLeadersBronze level
Northville
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very nice room - comfortable”
4 of 5 bubbles Reviewed 15 November 2013

Closer to Napa than other choices - this hotel is actually around some industrial - car parts - 7-eleven. But if you go on the other side of the freeway - you have a different world. So get there in the day time - and explore the shopping locally. If you arrive by night like I did - I was a bit intimidated at the area from the freeway to this location. Not bad- scary. Just wasn't what I expected for the reputation. Room was great. Many pillows which I appreciate. I suggest not getting a room on the street side as traffic was busy on a Friday night and I heard motorcycles a few times. So - not bad - not a 5 star - but was a good place. Breakfast was good too.

Room Tip: Not on the street side if you can avoid it.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KerryZ35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 19 November 2013
Dear KerryZ35:
Thank you so much for stying with us and for your kind review about your recent stay at our Holiday Inn Express Walnut Creek. We appreciate your business and your feedback, without both we will not be in business. Thanks again for the remarks about our hotel and we hope you visit us again sometime soon.
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540 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
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English first
Lake Orion, Michigan
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

This was a wonderful place to stay. It was within walking distance of of everything that you would need. The staff was extremely friendly and helpful. Your wish is their command. I asked for directions to the Bart, and was immediately advised that they had someone who would drive us over there. Our room was clean and comfortable. We stayed for six nights; the purpose to visit our son who lived in the area. We will definitely stay here again if we have the opportunity to visit. Also, the breakfast was great (especially the cinnamon rolls)!!!!

Stayed October 2013, travelled as a couple
Helpful?
Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 15 November 2013
Dear Cynthia G:
Thanks you for your 5 star review and for staying at our hotel. We really appreciate the time provided to write a nice review about your recent experience at our Holiday Inn Express Walnut Creek. We look forward to your next visit!
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Tallahassee, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 November 2013

A group of us from a family reunion stayed here for several nights, as part of a reunion. The rooms were comfortable -- especially the beds -- and the buffet breakfast that came with the room was pretty standard and quite acceptable. The staff were friendly and helpful and our room was clean and well-maintained. The location is so-so -- along a busy street with a lot of car repair and sales shops -- but it is convenient to the interstate and to downtown Walnut Creek. One plus about the location is that it is immediately adjacent to the Contra Costa Canal Trail, which you can walk or bicycle along for miles in either direction, and which connects you to several other Contra Costa County trails that would take you to Mt. Diablo or Briones Regional Park.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardGayle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 15 November 2013
Dear RichardGayle:
Thank you for staying with us and for your kind review. We appreciate all your feedback andd your remarks about the hotel. We ara glad to hear that we provided you with good service. We hope to see you again soon.
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California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 13 November 2013 via mobile

The place is clean-clean-clean! I've been staying there three or four nights per month since September 2013 and everything is just swell. The staff remembers me and the pool and hot tub are in a garden. That's nice.

I drive a big truck and there is truck parking across the street in front of the Volvo dealer; anytime on Sunday as the dealership is closed on Sundays. But if you need to park a big truck on weekdays, you'll have to wait until after 8 p.m., after the dealership is closed.

The breakfast is fine. I always look forward to staying here.

Stayed November 2013, travelled on business
Helpful?
Thank Herod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 19 November 2013
Dear Herod L:
Thank you so much for staying with us and for your remarkable comments about your recent experience at our Holiday Inn Express walnut Creek. We will share your comments with the entire staff for recognition. Thanks again and we look forward to your next visit to Walnut Creek.
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Redlands, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 12 November 2013 via mobile

My husband, sister, and bro-in-law stayed here for the weekend as we have family in Concord and were going to the 49ers game. Rooms are large and clean. There is a desk, large flat screen tv, one nightstand, lounge chair, dresser. My only complaints about the room is that there is no safe, and they don't have anything larger than double beds in the double occupancy room. There is definitely room for them to fit two queens, possibly even two kings. Hard to get used to when you sleep on a king at home.
Staff at the front desk was very nice. Staff in the continental breakfast area was very rude. I witnessed on more than one occasion, the staff being rude to a guest when he asked a simple question. Also another employee in the breakfast area was rude to a delivery man who was delivering food goods. I didn't understand the need for it as they were never treated in a manner that warranted that kind of response.
Breakfast was good and plentiful. There are many options to choose from.
I will definitely stay here again. The area is beautiful and the rooms/bathrooms are very clean. There is a parking structure that is well lit. There is a Chick-fil-A right next door that you can walk to. Overall, great stay.

Stayed November 2013, travelled as a couple
Helpful?
Thank TheFinals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 14 November 2013
Dear Thefinals:
Thank you so much for staying at our hotel and for providing us with a remarkable review about your recent experience. We are glad to hear that you enjoyed your stay and we are sorry to hear that you had a bad impression about one of the breakfast attendants, I brought it to their attention and the misunderstanding is resolved. We hope that next time in Walnut Creek you visit us again. Thanks again.
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South Paris, Maine
2 reviews
5 of 5 bubbles Reviewed 11 November 2013

The cleanliness and friendliness of the staff in the breakfast area were superior. The hot breakfast gave many choices and staff made sure things were replenished without getting in way.
Kudos to the ladies for their efficiency and friendliness for the five mornings we had
Breakfast there.

Stayed November 2013, travelled with family
Helpful?
Thank Terry1954556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 12 November 2013
Dear Terry1954556:
Thank you so much for your feedback and review. We are glad to hear you had a wonderful stay at our hotel and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 November 2013 via mobile

We stayed 2 nights in room 262 (2nd floor, facing pool area). Upper floor and pool-side rooms are more quiet. No noise from ceiling above you. Our room was clean. The bed was comfortable with 2 different pillows (soft & firm), nice TV, free wireless, nice tub/shower & vanity, all the usual amenities provided in high-end hotels, lounge chair w/ottoman, plus writing desk & chair. Very friendly service desk with free goodie bag provided at check in. Free hot breakfast was excellent and kept well stocked, adequate free parking in a well lighted garage under hotel. The downside is the location. You can't walk to any restaurant or shopping, but if that is a problem, stay downtown at the Marriott and pay $19/night to park your car plus more for your room and wireless Internet. This hotel is a great value and provides all the amenities of a high-end hotel. A good compromise between value and perfection. We would stay here again.

Stayed November 2013, travelled as a couple
Helpful?
Thank saltblock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review, 11 November 2013
Dear Saltblock:
Thank you for your remarks mentioned on your review about your recent stay at our hotel. I am glad to hear that your experience was very satisfactory. We hope that you visit us again sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Walnut Creek

Property: Holiday Inn Express Walnut Creek
Address: 2730 N Main St, Walnut Creek, CA 94597-2732
Phone Number:
Region: United States > California > Walnut Creek
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

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