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“Clean and some nice people”

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Holiday Inn Express Hotel & Suites Watsonville
Ranked #2 of 10 Hotels in Watsonville
Certificate of Excellence
GreenLeadersBronze level
Reviewed 8 November 2012

This is a good hotel, no surprises, real nice indoor pool and hot tub.
Just spent 4 days there. While it is a little farther from Santa Cruz than we would have liked, it is close to a lot of things.
The place seemed to be pretty clean (just watching the maintenance man sanitize the pool area proved how it should be done).
The breakfast they put out is one of the better ones.
Also, Melissa who was working the front desk at night was awesome, she was everything i would look for in an employee!

  • Stayed: November 2012, travelled as a couple
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Thank InnstoneDotCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 - 104 of 165 reviews

Reviewed 2 October 2012

good clean and really big rooms with separate leaving room which come almost to be a suit. nice fitness center and friendy staff. well located near shoping cnters which include fast food of various brands. however we did not have hot water in the shower. apparently it is chronic issue with all the rooms with small numbers (303 in our case). we have been moved to a bigger room (316 very nice!) so it end good for us, but bear it in mind when you get the room as I assume if the hotel is full switching rooms will be harder

Room Tip: check the hot water in the room especially with the small numbers
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Stayed: September 2012, travelled with family
Thank Shahar E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this reviewResponded 3 October 2012

Dear Sahar E,

Thank you so much for taking the time to post your comments! I am very pleased that you enjoyed the location. I am very sorry about the issue you had with the hot water; however, I am very glad that the staff was able to get you into an upgraded room. I am proud to say that we have fixed the hot water issue. After your comments we had another plumber come out and he recommended that we add some heating pumps and that seems to have fixed the problem. I want to thank you for letting us know about the problem while you were here. If no one tells us something is broken we cannot fix it; it is guests like you that help us to get better and better.

Kind Regards,
Amy Buitenhek
General Manager

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Reviewed 23 September 2012

I stayed at this hotel 2 nights to do a 105 mile bicycle ride through Monterey Valley. I usually stay at Best Western hotels, but I instead decided to try out the Holiday Inn Express and I am glad that I did as this room was much nicer than any Best Western I have ever stayed.

The room was a suite with a king sized bed in one room and a separate room that had a couch. Both rooms had a high definition 32 inch TV. The suite also had a refrigerator and microwave. The suite was large and extremely clean. Moreover, the front desk staff was very courteous, helpful, and accommodating. The parking was plentiful and free.

The only negative thing I can report is that the pillows were small and did not seem to be that great of quality.

This hotel is an excellent value, and I wholeheartedly recommend it as the place to stay when you are in Watsonville.

  • Stayed: September 2012, travelled solo
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Thank Marin_Cyclist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this reviewResponded 24 September 2012

Marin_Cyclist,

Thank you so much for taking the time to share your experience! I am so glad that you decided to try a Holiday Inn Express and that you found it to be a great hotel for you. I am sorry that you did not like the pillows, we are actually looking at replacing them in the coming months to a king size pillow! We look forward to welcoming you back in the near future.

Kind Regards,
Amy Buitenhek
General Manager

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Reviewed 21 September 2012

Perfectly kept facility - not a tatter to be seen. Large rooms. Great desk staff - friendly, welcoming, helpful. Across from shopping center with restaurants. Indoor pool. No scenic surroundings though the slough is continguous to the property but rather grown in. If you have reason to be in Watsonville or the Monterey Bay area and need a clean, function, no frills hotel, this will work well. Oh ... and hot and cold self-serve breakfast!

Stayed: September 2012, travelled with friends
Thank Edna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

This is a great place to spend the night after driving on highway 1 for a while , the rooms are nice and clean , the staff is excellent , food choices are very good around the hotel and it is moderately priced. We enjoyed our stay here. Parking is free and breakfast is included ( and very good : ) )

Stayed: August 2012, travelled with family
Thank Voyager81977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this reviewResponded 2 September 2012

Dear Voyager81977,

Thank you so much for choosing to stay with us during your trip on Highway 1; isn’t that the prettiest drive! I am so glad that you enjoyed our breakfast, we look forward to welcoming you back in the near future.

Kind Regards,
Amy Buitenhek
General Manager

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Reviewed 14 August 2012

The curtains showed some dirt, but overall the room was clean and spacious. Very small gym (as the website says), but we were the only ones using the machines whenever we went. During the day and early evening, the indoor pool and hot tub area remains crowded. However, we made sure to visit later and we enjoyed some alone time. People do leave their wet towels everywhere, and it's very wet on all floors, so walk barefoot or wear wet shoes/slippers.

Breakfast was the usual free fare. Nothing special, but it's included, so no complaints. It's always nice to be able to grab a beverage and something to nosh on in the morning. Also, lots of free cookies in an area a few steps away from the check-in desk.

Only quibble would be the very thin ceilings/walls, which means if there are guests in surrounding rooms, you might not be able to get a good night's rest.
We stayed during the New Year's Eve and Day weekend, so they were at nearly full occupancy. The hotel occupants in the room above us were clearly audible in their making whoopie and other activities throughout the middle of the night. So, that's our only major complaint. They were clearly quite drunk and very, very loud and prevented us from enjoying some sleep. However, we also understand that happens when the insulation in a building's not the greatest.

We would consider and recommend this hotel if it was not a holiday stay or peak travel period.

Room Tip: Top floor.
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  • Stayed: January 2012, travelled as a couple
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Thank bikinghiking123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this reviewResponded 15 August 2012

bikinghiking123,

Thank you for taking the time to share your experience during New Years Eve last year! Since then we have replaced all stained curtains and mattresses for you to enjoy during your next visit. I am glad to hear that you enjoyed the breakfast and indoor pool. We hope to welcome you back in the near future.

Kind Regards,

Amy Buitenhek
General Manager

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Reviewed 11 August 2012

Good location if you don't want to stay in a run down over priced motel on the beach. Very clean. Indoor pool. Good for families. Close to grocery stores, restuaraunts & target. Nice staff!

Breakfast was ok. Good Coffee!

Great showers! Microwave, coffee pot & fridge in the room! Which are a plus for me! :)

For the price they charge the beds should be nicer. Don't expect a Hampton Inn or Hilton type bed. A bit too hard for me. I have back injuries & couldn't get comfy. Need pillow or memory foam top beds.

  • Stayed: August 2012
    • Value
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Thank ReneeFavoritePlaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this reviewResponded 13 August 2012

ReneeFavoritePlaces,

Thank you for sharing your feedback on our hotel. I am sorry that the bed was not soft enough for you; they are brand new and perhaps need some breaking in. I am very glad to hear that the location was perfect for you. We do hope that you will get the opportunity to visit us again.

Kind Regards,
Amy Buitenhek
General Manager

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Additional Information about Holiday Inn Express Hotel & Suites Watsonville

Address: 1855 Main St, Watsonville, CA 95076-6024
Phone Number:
Region: United States > California > Watsonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Watsonville
Price Range: £103 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watsonville 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Watsonville, CA!We are conveniently located midway between Santa Cruz and Monterey Bay, just off Scenic Highway 1 and Route 152. Stay over and relax with us while driving the California Coast. Spend a day at the Santa Cruz Beach Boardwalk; enjoy unlimited ocean activities including fishing, surfing, sailing, kayaking and a variety of aquatic pastimes. Experiencing the Monterey Bay Aquarium is a must. Afterward, enjoy some fresh seafood at one of the casual or fine dining restaurants on Cannery Row. Watsonville is the Strawberry Capital of the World and Driscoll Strawberries is less than 5 miles away. All 65 rooms and suites feature free high-speed Internet access, complimentary hot Express Start breakfast, microwaves, refrigerators, and telephones with voice mail message service, hair dryers, iron and ironing board. We also have an on-site fitness room, heated indoor pool and spa.We invite you to come visit us soon and experience our friendly Central Coast Hospitality! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Watsonville
Holiday Inn Watsonville
Watsonville Holiday Inn Express

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