We used to visit this hotel twice yearly. In 2010 my wife suffered some medical issues which have kept us from traveling. Well we decided this last April to try and make our trips down south again. We made it with no issues at all, except the once great hotel we stayed at has become a disaster.
We were met with a front desk staffer who just didnt care. I mentioned in our previous stays that the managers would give my wife something to step on to help get her in and out of taller beds. The staffer said, sorry we dont have that here? We were given an upstairs room after asking for a downstairs room due to our ages and conditions, again I was met with we might not have one right now, and the person was visually upset. I asked what happened to the likes of the Assistant Manager I remember (Nikki I think her name was) and her General Manager (a portly man in his 40's with a nice sense of humour who would park our vehicle and lived in the Redding area I believe). I was met with a stern 'they were fired'. If this is the case and this is the type of employees you have that satisfy your standards, well then best of luck to you. I would, for one, get those employees to return and bring the quality back to the Quality Inn, or just change the name to Dissapointing Inn.
We more than likely not try again, we will be staying elsewhere. We will call before we book our trips to see if either of those two good people who were there in 2010 have returned to help rejeuvinate your hotel. If not you lost our business; I am sorry.
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Weed
- Quality Inn Weed
- Weed Quality Inn
- Quality Inn & Suites Weed, California