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“A definate change for the worse! Bring back the staff !!!”

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Quality Inn & Suites
Ranked #4 of 6 Hotels in Weed
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“A definate change for the worse! Bring back the staff !!!”
Reviewed 17 May 2013

We used to visit this hotel twice yearly. In 2010 my wife suffered some medical issues which have kept us from traveling. Well we decided this last April to try and make our trips down south again. We made it with no issues at all, except the once great hotel we stayed at has become a disaster.

We were met with a front desk staffer who just didnt care. I mentioned in our previous stays that the managers would give my wife something to step on to help get her in and out of taller beds. The staffer said, sorry we dont have that here? We were given an upstairs room after asking for a downstairs room due to our ages and conditions, again I was met with we might not have one right now, and the person was visually upset. I asked what happened to the likes of the Assistant Manager I remember (Nikki I think her name was) and her General Manager (a portly man in his 40's with a nice sense of humour who would park our vehicle and lived in the Redding area I believe). I was met with a stern 'they were fired'. If this is the case and this is the type of employees you have that satisfy your standards, well then best of luck to you. I would, for one, get those employees to return and bring the quality back to the Quality Inn, or just change the name to Dissapointing Inn.

We more than likely not try again, we will be staying elsewhere. We will call before we book our trips to see if either of those two good people who were there in 2010 have returned to help rejeuvinate your hotel. If not you lost our business; I am sorry.

  • Stayed April 2013, travelled with family
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Helpful?
3 Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Medford, Oregon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 May 2013

We needed a weekend getaway close to home. The hotel is newly renovated, with some finishing touches inside and outside still to complete. Our room was very nicely done, with a super comfortable bed and pillows. The hot tub was closed for maintenance, unfortunately, and we were disappointed by that. However, the front desk clerk was SO KIND to upgrade us to a suite with a jacuzzi tub and great view of Mt. Shasta for no additional charge! It was wonderful! The breakfast was fine, but we did have to ask to have things restocked and more coffee made. Overall, for a quick getaway or a stop during a trip, this is a very nice property.

  • Stayed May 2013, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank Lori Koljord J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Beach, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2013

Close to the Highway and decent prices. The hotel is fairly stripped down, with not much in amenities. The pool was ice cold, as it was winter when we were there. But the staff was super kind, and it was easy to get to/from Mt/ Shasta as the freeway is right in front of the hotel. Couldn't beat the rate.

  • Stayed February 2013, travelled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank ctahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 January 2013

This is one of the worst hotels I have ever seen. Holes in the walls everywhere, exposed wiring, burned out lights, indifferent staff, and filthy rooms. This place is run down, cold, torn up and uninviting in every way.

Room Tip: don't stay here
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  • Stayed January 2013, travelled with family
    • Value
    • Location
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Helpful?
3 Thank 36542sarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Weed hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2012 via mobile

My husband and I stayed here twice in a month. There is something very comforting about this particular motel, perhaps it is the combination of the well-appointed rooms, comfy pillows, quiet rooms and forest view! Slept well, woke refreshed and enjoyed their breakfast. Experiences like this, with very friendly staff, make traveling easier and enjoyable. Both times I missed the Jacuzzi I now see in the photo...what a bonus!

  • Stayed October 2012
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Helpful?
Thank Kawehilani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 20 October 2012

Just 10 minutes north of Mt Shasta, but the very best view on the mountain, better than in the town of Shasta! Accommodations in Shasta are often fully booked, just drive 10 minutes north to the town of Weed and there is the Quality Inn and Comfort Inn. The Quality inn is the one with the very best view, it does need some update, the look is tired, but the rooms are very clean and the breakfast in the morning has something for everyone. When you are in Shasta you are never in your room, so it doesnt matterif it is not fancy, what matters is that it is clean and a good sleep.

Room Tip: Ask for a room on the second floor for a better view.
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  • Stayed September 2012, travelled solo
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Helpful?
Thank Canadastealady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2012

Reservations through Hotels,com. First mistake. The motel was a dump. We arrived late afternoon with two tired 6&9yr old
Grandkids. Swimming pool was not any thing I would let the kids in. First room assigned was full of motel furniture, beds, mattresses etc. obviously not habitable. Next room assigned the card key did not work. Finally in a room minimum furnishings, no clock, frig,, micro wave oven. T.V. remote did not work. Dirty towel in bath room! Gee all for $110 per night.I noticed, even the truckers were not staying there!! Next morning upon checking out the clerk told us that they were reducing the charge from
$110 to $88. We thought well at least they are trying to make up for the their dump accommodations. To our surprise we received
our credit card statement showing a charge of $110. The hotel never charged our card, boy, did we get stroked. I called
Hotels.com in an effort to get some adjustment and they too gave the run around and refused to take any responsibility.
No more Quality Inns or Hotels.Com for me. art

  • Stayed July 2012, travelled with family
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Helpful?
1 Thank arthur c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 1830 Black Butte Dr, Weed, CA 96094-9706 (Formerly Holiday Inn Express)
Phone Number:
Region: United States > California > Weed
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Weed
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Weed
Quality Inn Weed
Weed Quality Inn
Quality Inn & Suites Weed, California

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