First, let me say, "customer service" is the most important. Starting before my arrival date, emails came with instructions and contact numbers. Texts got quick replies. Even when there was a problem the management company was quick to solve it.
This apartment was in the perfect location for where i had to do business. The apartment was comfortable and clean and great West Hollywood location. They could do better at having some basics provided- i.e. dishwasher soap, Kleenex, coffee staples, etc. A flashlight or some battery light also. Power went out. Flashlights on phones don't work if you can't charge your phone. Ha!
Woud definitely book it again.
My wife and I had a lovely stay. The our apartment was clean, equipped with everything you would need for a week long stay, and the manager was kind, helpful, and made us feel welcome. I would recommend this property to anyone looking for a rental in the Beverly Hills/West Hollywood area. Dr. Speirs