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“Not all it's cracked up to be.”
Review of The Roxy

The Roxy
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Hollywood Sightseeing Tour from Orange County
Ranked #11 of 36 Nightlife in West Hollywood
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Owner description: This famous venue for hard rock bands is a perfect place for star-gazing.
Reviewed 1 September 2011

We attended the Buckcherry concert on August 19, 2011. While the bands (3 all together) were great, the experience overall was not what we were expecting.
I purchased the tickets online. They were general admission tickets. I contacted the proper person to discuss the possibility of getting the "VIP Package". The lady sold it to me... She told me when our general admission tickets were scanned at the door, the bouncer would be alerted to our VIP package purchase and we would be taken to our table. This was untrue. Our tickets were scanned and we were shuffled in. No big deal. However, when we approached the man guarding the VIP booth section he rudely told us we were not permitted in that area. We tried explaining to him for about 15 minutes that we purchased the package. He basically told us he had no idea what we were talkng about. Instead of finding out for us, he sent us to fight the crowd to get back outside OUTSIDE to the will-call window. The rude, pierced, bored looking girl at the window told us it must have been a scam and that our tickets were general admission and sent us back inside. The guy we had talked to in the first place came out of the back with "the list". He found our name on it and quickly changed his tune with us. He sat us at our booth that had big RESERVED table toppers on them.... with the VIP people's names on them...... Annoying.
Having our own waitress was the ONLY benefit to sitting in the VIP section.
Our package was for 2 people; we had to jointly spend $150. The lady that talked me into the package said it would not be difficult to spend that with two people, as most people plan on eating dinner at the Roxy... Plus drinks... I figured being in West Hollywood it wouldn't be hard. We got our menus and it was bar food. Mozz sticks, jalapeno poppers, little pizzas. We both settled on chicken strip and fries baskets ($8/basket). Anywhere else, I would have been excited for the cheap food. But that was only a $16 dent in the $150 we were supposed to spend.
We had some plush booths to sit in, which was nice. Until they let more and more people into the venue and they had nowhere to go but into the VIP section. So if we sat in the booth we payed $150 for we were unable to even see the damn band! By the 3rd song Buckcherry sang we were sitting on top of the booth's back, against the wall so we could see what was going on. The waitresses struggled to get through to the VIP tables to bring drinks.
The only bathrooms were located by the main door. People were unable to even put their arms by their sides because there were so many people in there... making it physically impossible to get to the bathroom.... So in my head, what if there was an emergency? Someone got hurt? Or had a heart attack? Or there was a fire?? Unsafe.
Overall, it was not all it was cracked up to be. The people were extremely rude (besides our waitress) and the PR person I talked to about the VIP package was very misleading.
The bands rocked, our waitress was nice and the fact that there is history at the Roxy (John Belushi, John Lennon, etc.) was the only thing that made it OK.....
However, we will NEVER go back.

5  Thank nantam09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 January 2015
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Thank Agustin v
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Reviewed 25 September 2013
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Reviewed 11 November 2012
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