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“Excellent location and facilities”

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Chamberlain West Hollywood
Ranked #6 of 19 Hotels in West Hollywood
Certificate of Excellence
Reviewed 20 July 2014

This is a very nice hotel! The interior looks great and all the facilities are clean and very well taken care of. The location is also great with plenty of affordable and healthy places to get food from. We travel a lot, and this is one of the places we have been the most satisfied with!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mikko V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 21 July 2014

Dear Mikko V.

So nice of you to write such a great review. It sounds as if you were able to take advantage of our location and visit some of the many Cafe's and Restaurants near us. We are pleased you enjoyed your stay. Many thanks for your review and for staying with us at The Chamberlain West Hollywood.

Regards
John Douponce
General Manager

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955 - 961 of 1,751 reviews

Reviewed 20 July 2014

I very rarely leave bad reviews but this hotel was so disappointing to me considering the price/comparable hotels. Booked the hotel for a birthday getaway. The bed was so uncomfortable it was difficult to fall asleep or be lazy in the morning. The shower had so much water pressure and such a horrible shower head that it actually HURT to take a shower. Our room was on the 4th (top) floor, but must have been under the pool area or something, because all day/night long it sounded like someone was dragging boxes above us. The walls are so thin that when we were lying in bed at night trying to sleep we could hear the conversation and laughing of the people in the room next to us (but could tell they weren't being especially loud either, the walls were just so thin). I'm young and not sensitive to noise, but this was unacceptable. We planned to stay for 3 nights and couldn't even stand it after the second night so badly that we left and switched hotels for the last night, and I was SO HAPPY we did. My only wish is that we gave up after one night and got to spend our last two nights in the other hotel instead of wasting one more night at this place. The only saving grace was that the people working here were nice. In comparison, we moved to a different hotel a mile away for the same price and it was a much much better experience/comfort level. I wanted to like chamberlain because I'm all for boutique hotels, but this was incredibly disappointing. I would highly suggest against it.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 21 July 2014

Dear Sarah K.

I do apologize we did not meet your expectations. We do take all feedback very seriously and it is always a personal disappointment to not have had the opportunity to discuss any concerns while the guest is on property. Our beds are all brand new and we receive many compliments on how comfortable they are. I do want to thank you for acknowledging our very nice staff. We appreciate your feedback and your business.

Sincerely
John Douponce
General Manager

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Reviewed 20 July 2014

The hotel located at the end of the strip, the hotel room is really big and its have free WIFI at the room.
The valet is expensive (and the parking). the hotel is 5 minute driving from the star street.
The hotel have small pool at the roof

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ariel h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 20 July 2014

Dear ariel h.

I am delighted you felt we were a "Great hotel and that you enjoyed our big rooms and location. Thank you for staying with us. Safe travels.

Sincerely
John Douponce
General Manager

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Reviewed 19 July 2014

Quirky hotel but a great place to stay. Big rooms with strange layouts (but still great), nice staff, great food, and wonderful, quiet location. Also, a quiet roof pool with amazing views. My go to spot on business trips.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 20 July 2014

Dear Sam S.

We are delighted to be your go to spot for business! Thank you for acknowledging our nice staff, great food and wonderful location. We very much appreciate your kind words and your business.

Sincerely
John Douponce
General Manager

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Reviewed 19 July 2014

My sweetie took me to the Chamberlain in West Hollwood for a 2 night stay for my Birthday. WOW. This is a delcicious spot. Nesteled between the Sunset Strip and the Shopping district of Beverly/Robertson it was a weekend Dream. We had a Cozy delicious dinner on arrivial in our suite, which was really like a small apartment. Beautifully appointed and spacious. They welcomed our well-behaved Doggie and the room was super lux. The next day after some sun and swimming in the beautiful roof top pool, we walked to a Starbucks for extra engergy and then made are way tothe shopping district. Great stores, unique fashions and acessories. We dined at a delicious Steak Houss--Oliver's that night and then had a glass of champagne by the pool overlooking the city before we hit the hay. I never wanted to leave!

Room Tip: Ask for a room with a sitting room. It's like being at home while away. a wonderful staff will...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank todd e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 20 July 2014

Dear todd e.

Thank you for taking the time to share feedback from your recent stay at The Chamberlain West Hollywood. I am so pleased to hear that you enjoyed our rooftop pool, large suites, and In Room Dining. You hit on so many reason's why guests love the Chamberlain, especially our quiet location that is accessible to so much of what Los Angeles has to offer. Isn't Oliver's great? It is the newest Steak House on the Sunset Strip and has opened to rave reviews. We too were sorry you had to leave however look forward to seeing you again soon. Many thanks for your business. Woof to Rudy!

Sincerely
John Douponce
General Manager

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Reviewed 19 July 2014

Had a great stay at the Chamberlain, the room was a good size and nice and peaceful.
The roof top pool is a nice way to relax and have a few drinks and lounge by the pool and work on your tan.
Parking is valet parking in the basement of the hotel and is $38 per night plus tips.
Its a good hotel and would stop there again next time i'm in L.A

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank kaikai88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 28 July 2014

Dear kaikai88.

We are so pleased you choose The Chamberlain and had a great stay with us. You are so right the pool is a nice way to relax. We thank you so much for staying with us. Hope we will see you on your next visit.

Sincerely
John Douponce
General Manager

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Reviewed 15 July 2014

My wife and I just spent three nights at the Chamberlain this past weekend. We had a great time and particularly appreciated how quiet it was. The hotel is in a great location, in between Sunset and Santa Monica Blvds, and is really convenient to all the Hollywood attractions. After hectic days in LA traffic (we went to a Dodgers game and then to the Reagan Presidential Library in Simi Valley) it was nice to come back at night to peace and quiet! We had a great breakfast the first morning at WEHO Bistro just a block or so away but had an equally good breakfast our last day at the Chamberlain Cafe. We sat out on the patio which was really nice, and had a European feel to it. Our room was quite large, clean and comfortable. The WIFI worked well, their rooftop pool was nice, and the valet parking super easy and efficient. Overall, a terrific stay. Just a few other food recommendations: try Fat Sals sandwiches a few miles away, and local seafood on PCH near Malibu at the Reel Inn...

Stayed: July 2014, travelled as a couple
Thank c1902c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this reviewResponded 16 July 2014

dear c1902c.

So pleased to hear you and your wife had such a relaxing stay with us. I must say however you had a very busy three days:). Thank you so much for pointing out our terrific location. I think also the followers on Tripadvisor will really appreciate your food recommendations. I too love WE HO Bistro, great Omelettes. We do so much appreciate your wonderful review. Coming from such a Senior Contributor it means so much that we achieved a Five Star rating from you. That is always our goal. We do hope we will see you again soon. Many thanks for staying at The Chamberlain.

Sincerely,
John Douponce
General Manager

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Additional Information about Chamberlain West Hollywood

Address: 1000 Westmount Drive, West Hollywood, CA 90069-4142
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#5 Romantic Hotel in West Hollywood
#5 Family Hotel in West Hollywood
Price Range: £205 - £344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. A daily Amenity Fee will be collected at the property. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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