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“Snazzy”

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Chamberlain West Hollywood
Ranked #5 of 19 Hotels in West Hollywood
Certificate of Excellence
San Diego, California
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Snazzy”
Reviewed 22 July 2014

That's the word my teenager used when describing this hotel to her older sister, which is extremely high praise. This small, well-cared for, older but very clean and updated hotel, was extremely comfortable during a recent weekend stay. It offers a great location in a wonderful, walkable neighborhood, friendly service, with plenty of amenities to keep us comfortable when we were just hanging out. The roof top pool is worth noting: great views of the Hollywood Hills, downtown and beyond, plus beverage and dining service. The rooms were very comfortable, and I liked the separated-by-steps beds/lounging area. Tiny bathroom, but fine. Only down side is the extremely expensive parking. Given that we're a bit hostage in the neighborhood with required permits, it's a bit of a slap. But overall a wonderful place and we'll likely return when we're in the area.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 23 July 2014
Dear Linda D.

I love the phrase "snazzy". Please tell your daughter I am going to use that. We are so pleased you had such a wonderful stay. Thank you for pointing out the many amenities and great location The Chamberlain offers. I hope you will reach out to me for any future reservation. I will make sure we find you a room with a larger bathroom. With so many room types the bathrooms vary in size. Please know we very much appreciate your wonderful review and your business.

Sincerely
John Douponce
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Edmonton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

Stayed for a week with my daughter whom was taking lessons. Hotel staff very accommodating as I ask to change our room for a better view and did not hesitate to do it for us. They have a complementary shuttle service driver was very kind and informative. Location is perfect for restaurants, gyms, and even rental car agency 1/2 block away. First time stay, will not be last.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 22 July 2014
Dear James K.

So nice to hear you and your daughter enjoyed your stay. Thank you for acknowledging our "great location and super service". Not sure which driver took care of you however I will share your comments with them. We look forward to seeing you again soon. Many thanks for your business.

Sincerely
John Douponce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2014

This is a very nice hotel! The interior looks great and all the facilities are clean and very well taken care of. The location is also great with plenty of affordable and healthy places to get food from. We travel a lot, and this is one of the places we have been the most satisfied with!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Mikko V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 21 July 2014
Dear Mikko V.

So nice of you to write such a great review. It sounds as if you were able to take advantage of our location and visit some of the many Cafe's and Restaurants near us. We are pleased you enjoyed your stay. Many thanks for your review and for staying with us at The Chamberlain West Hollywood.

Regards
John Douponce
General Manager
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1 review
Reviewed 20 July 2014

I very rarely leave bad reviews but this hotel was so disappointing to me considering the price/comparable hotels. Booked the hotel for a birthday getaway. The bed was so uncomfortable it was difficult to fall asleep or be lazy in the morning. The shower had so much water pressure and such a horrible shower head that it actually HURT to take a shower. Our room was on the 4th (top) floor, but must have been under the pool area or something, because all day/night long it sounded like someone was dragging boxes above us. The walls are so thin that when we were lying in bed at night trying to sleep we could hear the conversation and laughing of the people in the room next to us (but could tell they weren't being especially loud either, the walls were just so thin). I'm young and not sensitive to noise, but this was unacceptable. We planned to stay for 3 nights and couldn't even stand it after the second night so badly that we left and switched hotels for the last night, and I was SO HAPPY we did. My only wish is that we gave up after one night and got to spend our last two nights in the other hotel instead of wasting one more night at this place. The only saving grace was that the people working here were nice. In comparison, we moved to a different hotel a mile away for the same price and it was a much much better experience/comfort level. I wanted to like chamberlain because I'm all for boutique hotels, but this was incredibly disappointing. I would highly suggest against it.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 21 July 2014
Dear Sarah K.

I do apologize we did not meet your expectations. We do take all feedback very seriously and it is always a personal disappointment to not have had the opportunity to discuss any concerns while the guest is on property. Our beds are all brand new and we receive many compliments on how comfortable they are. I do want to thank you for acknowledging our very nice staff. We appreciate your feedback and your business.

Sincerely
John Douponce
General Manager
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Ashdod, Israel
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2014

The hotel located at the end of the strip, the hotel room is really big and its have free WIFI at the room.
The valet is expensive (and the parking). the hotel is 5 minute driving from the star street.
The hotel have small pool at the roof

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank ariel h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 20 July 2014
Dear ariel h.

I am delighted you felt we were a "Great hotel and that you enjoyed our big rooms and location. Thank you for staying with us. Safe travels.

Sincerely
John Douponce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 July 2014

Quirky hotel but a great place to stay. Big rooms with strange layouts (but still great), nice staff, great food, and wonderful, quiet location. Also, a quiet roof pool with amazing views. My go to spot on business trips.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 20 July 2014
Dear Sam S.

We are delighted to be your go to spot for business! Thank you for acknowledging our nice staff, great food and wonderful location. We very much appreciate your kind words and your business.

Sincerely
John Douponce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2014

My sweetie took me to the Chamberlain in West Hollwood for a 2 night stay for my Birthday. WOW. This is a delcicious spot. Nesteled between the Sunset Strip and the Shopping district of Beverly/Robertson it was a weekend Dream. We had a Cozy delicious dinner on arrivial in our suite, which was really like a small apartment. Beautifully appointed and spacious. They welcomed our well-behaved Doggie and the room was super lux. The next day after some sun and swimming in the beautiful roof top pool, we walked to a Starbucks for extra engergy and then made are way tothe shopping district. Great stores, unique fashions and acessories. We dined at a delicious Steak Houss--Oliver's that night and then had a glass of champagne by the pool overlooking the city before we hit the hay. I never wanted to leave!

Room Tip: Ask for a room with a sitting room. It's like being at home while away. a wonderful staff will...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank todd e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Chamberlain West Hollywood, responded to this review, 20 July 2014
Dear todd e.

Thank you for taking the time to share feedback from your recent stay at The Chamberlain West Hollywood. I am so pleased to hear that you enjoyed our rooftop pool, large suites, and In Room Dining. You hit on so many reason's why guests love the Chamberlain, especially our quiet location that is accessible to so much of what Los Angeles has to offer. Isn't Oliver's great? It is the newest Steak House on the Sunset Strip and has opened to rave reviews. We too were sorry you had to leave however look forward to seeing you again soon. Many thanks for your business. Woof to Rudy!

Sincerely
John Douponce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chamberlain West Hollywood

Property: Chamberlain West Hollywood
Address: 1000 Westmount Drive, West Hollywood, CA 90069-4142
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#5 Romantic Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#6 Family Hotel in West Hollywood
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. A daily Amenity Fee will be collected at the property. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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