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Mondrian Los Angeles Hotel
Ranked #9 of 18 Hotels in West Hollywood
Certificate of Excellence
GreenLeadersBronze level
Santo Domingo, Distrito Nacional, Dominican Republic
1 review
“Great place”
4 of 5 bubbles Reviewed 25 November 2013

Great Place. I arrived very late and my Studio Room was not available so I had to stay in a Regular Room for 1 night . Then they gave me a Complimentary Upgrade to an even better suite.
Great service and great Location...

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacintico P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello Jacintico P,

Thank you for your feedback. I am glad you enjoyed your stay with us and we met your expectations.

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,940 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (428)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
New York, New York, United States
2 reviews
5 of 5 bubbles Reviewed 21 November 2013

Very few hotels in the world focus on customer comfort and satisfaction like the Mondrian in LA. From their Guest Experience Manager Daniel to their front office managers Kaycie and Michael, a beat is never missed. The views, vibe and beautiful people are the cherry on the top and the Mondrian has become my and my entire company's go to LA 'home away from home'.

Room Tip: You want to try face South so you have the sweeping views towards the sea...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeryFrequentTravel06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello VeryFrequentTrav,

Thank you for the great review....

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

Enjoyed my short stay at the Mondrian. Nice design hotel with a friendly staff. You might think it would have a pretentious vibe but the staff is terrific. Quite clean. Nice restaurant with great outdoor seating. Had a bit of a problem with my bill. Booked and paid on Hotels.com and then got charged again by the hotel. They reimbursed me but it took several calls to reach the right person. That aside, I would stay there again.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello Gary H,

Thank you for your review..

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

I have stayed at the Mondrian several times on business trips. The facility itself is great - the amenities, cleanliness, location and staff can't be beat. However, I swear it is haunted!! The lights go on and off all night (they're touch sensitive so that could be it) but the same goes for the iPhone docking station. I just always feel like there's some kind of presence in the room. I've been hesitant to say something since I'm very sensitive to these things, but other coworkers have had similar experiences. One even checked out in the middle of the night because of it! So just beware!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MalloryJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello MalloryJM,

Thank you for the review. Since then the lights have been fixed. I can assure you Mondrian LA is not haunted. Funny though!!!

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
São Paulo, São Paulo, Brazil
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 17 November 2013

Excelente hotel, very well located and good rooms. The only issue is the SkyBar very close to some windom rooms and very noise. The concirge advices were very helpful and the guy was very attencious. The Internet access worked very well.

Room Tip: not close to SkyBar
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbaiao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello jbaiao,

Thank you for the great review... very nice feedback.

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
5 of 5 bubbles Reviewed 6 November 2013

Best support, best view of LA and Holliwood, very nice weather, fantastic club and rooms.
The pool is very quiet. The people is very nice.
The position is the center of all the best place that you can visit.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Damiano P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello Damiano P,

Thank you for the great review, I am glad you agree with me that his is the best hotel in LA..

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 4 November 2013

I'm an LA local so I'm use to the Sunset Blvd/West Hollywood scene. Booked a room for one night in Nov. Basically a 'staycation' for myself. Upon check-in I was greeted by Danny Gonzalez (Guest Services Manager) at front desk, great personality/amazing customer service. I felt at home immediately. After I told him it was my birthday weekend, I was immediately upgraded to a bigger room plus he requested complimentary champagne be brought up. This is turning out to be a great wknd indeed!

Sean, the bellhop who brought up my luggage was personable and was very knowledgeable by showing me around the room and its amenities. Several times I called the front desk and either Danny or Michael was there to help w/ any questions or inquiries I had. I love chatting with the Mondrian staff! They never made me feel like I was asking 'stupid' questions and was very friendly overall. Seriously, very professional staff.

The team at Mondrian deserves a bonus. I met Beatrice and Jason who were very helpful as well. Beatrice who's always smiling and great energy level. Jason at the concierge desk who recommended restaurants when 'The Restaurant' at the Mondrian was closed for a private event. (Asia de Cuba is closed and in process of turning into a new restaurant.)

At night we headed over to Skybar. Vito, the bottle service manager was sweet and friendly at the entrance. Great night at Skybar, friendly crowd and had a great time. Overall everyone was friendly and helpful. Made me and my girlfriends felt so welcome! Unlike a typical 'snooty' and 'snobby' Hollywood and I've been to plenty!

Yes, some rooms may be noisy but if you ask the right questions you get the answers and help you're looking for. Kudos to the Mondrian staff for making my birthday wknd a memorable one!

Room Tip: Ask for rooms away from Skybar (rooftop pool/bar) if you want plenty of sleep.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judyl1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis S, Manager at Mondrian Los Angeles Hotel, responded to this review, 10 April 2015
Hello Judyl1031,

Thank you for the great raving review. I am glad you had a blast here on your birthday.

Kind Regards,
Luis
MondrianLA@mhgc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mondrian Los Angeles Hotel

Property: Mondrian Los Angeles Hotel
Address: 8440 Sunset Boulevard, West Hollywood, CA 90069-1912
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Hollywood
#8 Luxury Hotel in West Hollywood
#10 Romantic Hotel in West Hollywood
#10 Business Hotel in West Hollywood
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Mondrian Los Angeles Hotel 4.5*
Number of rooms: 236
Official Description (provided by the hotel):
Mondrian LA is a parallel universe of perpetual possibility. Rejuvenated by Benjamin Noriega-Ortiz, this luxury boutique hotel in the heart of West Hollywood captures everything the Strip stands for - excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests will find the recently expanded lobby, accented with hues of deep purple and complemented by custom-designed furniture, a Lucite indoor swing and a mushroom-inspired concierge desk. Complimentary high speed wireless internet access is offered in the lobby. Ivory On Sunset, a restaurant which is a collaboration with John Terzian of The h.wood Group, Built Inc. and Hakkasan Group, celebrates California cuisine and comfort foods to encourage diners to embrace the restaurant's communal philosophy, while our Lobby Bar serves a full cafe menu in the morning and small plates in the evening. Up in the sky, amid the clouds of Los Angeles, guests can enjoy the stunning view from our Skybar lounge, Los Angeles' mainstay for nightlife. Exxhibit Boutique, our gift shop, offers curated items tailored for the LA scene. Mondrian is located right on the Sunset Strip, close to Fox Studios, Paramount Pictures, Staples Center, Dodgers Stadium, Hollywood Hills, Santa Monica, Rodeo Drive and Getty Museum. ... more   less 
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Also Known As:
Mondrian Los Angeles Hotel West Hollywood
Mondrian Hotel West Hollywood

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