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“Style without substance”

The Rooftop by Gordon Ramsey at The London
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Neighbourhood: West Hollywood
Description: Well known property in WeHo. This reviews the rooftop restaurant.
Reviewed 27 October 2013 via mobile

Oh dear, I had such high hopes for this restaurant, however it was such a let down. The restaurant was quiet and overpriced. The food was lack lustre. The beef steak was like something you'd get on a plane. Service was great with a good bar, but Gordon needs to do a lot more to spice it up.

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1  Thank SouthWestBest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (51)
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31 - 35 of 51 reviews

Reviewed 26 October 2013 via mobile

I came here with a friend for lunch and everything is wrong in this place. The sides are not listed on the menu. I asked to the waiter to put fries instead of salade in my awful chicken plate and he brought me chicken with green salade on it and fries on the side (after a 25 minutes wait). When i got the check i discovered that i was charge for the fries as well.when i told him that i was not happy about it, tim had a bad attitude and he was a bit rude. They also could not locate the manager and made us wait another 10 minutes. They did not change our bill and we left. This place should be on hell's kitchen

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Thank Trip112233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

Mr Ramsey's inability to pronounce the word 'restaurant' has really hit the mark on the roof of the London Hotel. This is not a restaurant. It is - at best - a cafe. There is no cooking involved bar what would be considered essential for a short-order breakfast chef. Food preparation with the over-all design of Chef Ramsey provides good ingredients but the slap-dash service and poor preparation lets the Chef down - badly.

Sushi is well-made but pre-made and chilled. The sea-food platter is excellent, with bought not home-made red sauce but not really cooking, is it? A Cesar salad, served in a giant Perspex cocktail-shaker is a nice idea, but not when the lettuce is chopped into bite-size portions fit for a cow. The two croutons were both the size of a small loaf. The half-hearted shake given by the waitress barely mixed anything before been deposited on the plate. It would have been comical, if it wasn't so sad.

As this is a cafe near a swimming pool City regulations require plastic cups, so don't be surprised by the pick-nick wares. The service was abysmal - kids on summer break without a clue. Cheery smiles don't cut the mustard when you want a drink.....

The only redeeming feature is the cost, which is very reasonable, though the wine list was expensive and cocktails even more so. This place is a bit of a runt.....

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2  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

Good , but not great. The fish is disappointing , service is too formal. You can expect what you get from Gordon Ramsey , no surprises.

Thank LJTang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013 via mobile

The food is delicious with interesting and delicious combinations Surroundings are beautiful and if you have a table by the window the view across LA was gorgeous This is the third time we have been there

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Thank Evelynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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