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“Faultless!”

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Best Western Plus Sunset Plaza Hotel
Ranked #6 of 19 Hotels in West Hollywood
Certificate of Excellence
Queanbeyan, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Faultless!”
Reviewed 6 May 2008

From the moment we arrived at this hotel we were impressed. Arriving on an international flight early morning we weren't expecting an early check in rather just to dump our bags for a few hours, but not only did the staff willingly allow us an early check in they also insisted we have a complimentary breakfast which was fantastic. The 4 nights we spent at this hotel was most comfortable and the location was perfect, great restaurants nearby, the double decker hop-on-hop-off bus stop directly across the road. The staff were willing to give us advice on tourist activities etc. We couldn't be happier with this hotel and for the price we were very satisfied.

  • Liked — Comfort and location
  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ozzykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (363)
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  • Danish first
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English first
Toronto, Ontario
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 May 2008

We just spent three nights here and loved it. The room was beautiful and very comfortable. The complimentary breakfast was very good and the pool area, with all the flowers is amazing. You can't beat the location in West Hollywood. The airport is about a 35 minute drive....Beverly Center or Melrose for shopping 5 minute drive. Beverly Hills..5 - 10 minutes down Sunset. The staff were great...we wanted to see the Hollywood sign and we were told to drive to the Observatory (about 20 minutes) and we got great pictures. Loved it!

  • Liked — Location and comfort
  • Disliked — Nothing
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LEVEL12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, TN
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 April 2008

Oh my goodness, the Best Western Sunset Plaza had one of the most comfortable beds ever! This was a nice, clean and comfortable hotel. I was worried about the parking at first when I saw that the lots weren't that big, but we never had a problem finding a space no matter what time it was. This hotel had a pretty decent exercise room. My only complaint was that there was no air! We left the door to the exercise room open as well as the door to the balcony open in order to feel some type of breeze. We didn't experience any problems with noise. Our room was facing the House of Blues. I would definitely stay here again.

  • Liked — The Bed!
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MoPorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 April 2008

From our experience at staying at this hotel, it was overpriced. The hotel looks great, that is undeniable. The room was nicely decorated, the bed very comfortable, and the newspaper was there early every morning. The maids were friendly and helpful.

For a complimentary breakfast it was good. Bagels, with cream cheese, or jams and butter, pastries, doughnuts, french bread, cheese, eggs, juice, coffee, tea, cereal, and fruit. excellent. also, you can use the interent in the dining room for 10 mins free.

however, here are the problems which left me feeling frustrated. the rooms have no double glazing. so even though we were at the side of the building we could hear road traffic noise. we then moved and had a room facing onto the pool. great. it looked beautiful, but it was spring break and people sat out all night using the patio furniture in front of our room drinking and making so much noise. the rooms are extremely poorly sound proofed and we could hear loud televisions from upstairs and next door. also one night there was a very loud fan noise, which when we asked why it sounded like an airplane was in our room we were told it was the fan function from another room and could not be stopped!!

reception responded to all our requests, but they were not friendly or pleasant about it, except for one lady who was very smiley and nice.

overall, i felt that for paying over $200 a night (including taxes) i should not have to put up with loud people outside my room, noise from fans and other people's tv's, and have to wear ear plugs.

on the plus side it is safe and looks nice.

  • Liked — safe, good breakfast.
  • Disliked — poor sound proofing meant we had to wear ear plugs.
  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank travellinghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enfield,UK
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2008

Stayed for 4 nights with my partner and teenage son. We had a room on 3rd floor which was quite spacious-2 Queen size beds, kitchenette, decent size bathroom.
We liked the location and the hotel looks very welcoming on arrival -pleasant from the outside and welcoming lounge area (although I didnt find the reception staff particularly helpful or friendly!)
Parking at 12 dollars per day was reasonable , the parking area was very accessible and we never had a problem finding a space.

Plenty of choice at breakfast -cereal, eggs, fresh fruit, pastries, breads, juice, tea and coffee-but dislike the disposable cutlery/crockery culture which seems common in US hotels.

Would recommend to others wanting a reasonably priced hotel in a good location

  • Liked — Location
  • Disliked — Unfriendly reception staff
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Enfield_UKDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco bay area
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2008

I have to say that my stay at the Best Western Sunset Plaza Hotel this past weekend was absolutely amazing. We stayed in a beautiful suite that included an oversized jacuzzi. (my children loved the amount of buubles produced) The courtyard has a beautiful pool and flowers blooming everywhere. The front desk staff was very friendly and courteous. Our stay included a yummy continental breakfast in a beautiful setting. This hotel is GREAT for families, GREAT for tourists and GREAT for business travelers. My room was quiet and I was NEVER disturbed by housekeeping, noise from rooms above or the room next door. ( A PLUS WHEN YOU HAVE AN INFANT AND TODDLERS) My room included a little kitchen with microwave, stove top, and fridge. The rom was BEAUTIFUL and I was told that the hotel had just under went a multi million dollar renovation. AND IT SHOWS!

  • Liked — Great staff, beautiful spacious room
  • Disliked — We had to check out!
  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank therosemonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bitterspinster
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2008

We stayed here for 6 days while I had testing at Cedars Sinai and had the most wonderful time. Check-in went smoothly and we were even upgraded to a corner suite with balcony for our entire stay. Our room was very clean with a large whirlpool soaker tub and separate glass walled shower. Beds were 2 queens and were very comfy with several pillows and a white duvet encased down comforter.We had a desk plus sitting area as well as mini fridge and microwave. The local newspaper was outside our door every morning and the housekeeping staff were very kind and polite. They never even tapped on the door until about 11 am which is nice if you like to sleep in.Our room was on the third floor facing the street behind the hotel and we slept with the windows open every night and were never bothered by too much street noise. The views were so pretty off the balcony, especially at night. Breakfast was plentiful with danish, croissants, doughnuts, mini baguettes, cheese and hard boiled eggs etc.. There was 3 kinds of juice plus coffee, milk and tea. The coffee and tea are available 24 hours a day as well. There is a computer available for guest use though it has a 10 minute limit but that was plenty of time to check email or look for a restaurant. Parking is in back of the hotel($12 a day) and is a bit of a close fit if you rent or are driving a big car or suv but we were fine with our compact. The front desk was very helpful and gave us a free printed out map of the area. The lobby was warm and inviting with a fire going in the fireplace and a bowl of fruit out in case you needed something to munch on. The pool area is flower filled and gorgeous. The pool looked clean and nice sized even though we didn't use it.Check out was quick and easy with no surprise charges.I would definately stay here again the next time we are in L.A.

  • Liked — Safe, comfortable place to stay in a great central location , Friendly helpful staff.
  • Disliked — Nothing, everything was great.
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank bitterspinster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sunset Plaza Hotel

Property: Best Western Plus Sunset Plaza Hotel
Address: 8400 Sunset Blvd, West Hollywood, CA 90069-1910 (Formerly BEST WESTERN PLUS Sunset Plaza Hotel)
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in West Hollywood
#6 Romantic Hotel in West Hollywood
#11 Business Hotel in West Hollywood
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Best Western Plus Sunset Plaza Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
A beautiful Mediterranean inspired hotel centrally located between Hollywood and Beverly Hills. Just minutes from famous beaches, Universal Studios and Walk of Fame. Daily sightseeing tours are available from the hotel lobby. ... more   less 
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Also Known As:
Best Western West Hollywood
West Hollywood Best Western
Best Western Sunset Plaza Hotel

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