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“Nice hotel”

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BEST WESTERN PLUS Sunset Plaza Hotel
Ranked #6 of 18 Hotels in West Hollywood
Certificate of Excellence
Ballyshannon, Ireland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice hotel”
3 of 5 bubbles Reviewed 26 May 2008

We stayed in this hotel for four nights. We found this hotel to be in a good location and the room to be of good size and very comfortable. We had a room beside the pool which was lovely. The only thing which we found a big let down was the receptionist staff, when we arrived until we left, we were not once made feel welcome by them, asking advice felt like we were putting them out having to answer us. We found the maids friendly and helpful.
There is a lovely restaurant called the Saddle Ranch across the street which is a great place to eat with a great atmosphere and very friendly staff, we would recommend going there.
This is a nice hotel with complimentary continental breakfast and a computer with complimentary internet access which were bonuses, if I were returning to LA I would consider staying here as it is a clean comfortable hotel in a good location.

  • Stayed May 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Njoy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,904 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (357)
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English first
Toronto
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 May 2008

Stayed in March with my wife and 8 year old son.
Was a very good experience. Had a European feel to it.
We were upgraded to a poolside suite.
Was some noise from others using the pool areas at night, but it is a hotel not a private home.
Beds were very comfotable.
Breakfast had lots of choice but was nothing special.
Parking was never a problem.
We go to LA about once a year, this was the first time to stay in a hotel, but given the other choices in West LA area I think we will be back for sure.

  • Liked — Great Beds
  • Disliked — Breaks was just so so
  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TOfamily269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queanbeyan, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 May 2008

From the moment we arrived at this hotel we were impressed. Arriving on an international flight early morning we weren't expecting an early check in rather just to dump our bags for a few hours, but not only did the staff willingly allow us an early check in they also insisted we have a complimentary breakfast which was fantastic. The 4 nights we spent at this hotel was most comfortable and the location was perfect, great restaurants nearby, the double decker hop-on-hop-off bus stop directly across the road. The staff were willing to give us advice on tourist activities etc. We couldn't be happier with this hotel and for the price we were very satisfied.

  • Liked — Comfort and location
  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ozzykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 May 2008

We just spent three nights here and loved it. The room was beautiful and very comfortable. The complimentary breakfast was very good and the pool area, with all the flowers is amazing. You can't beat the location in West Hollywood. The airport is about a 35 minute drive....Beverly Center or Melrose for shopping 5 minute drive. Beverly Hills..5 - 10 minutes down Sunset. The staff were great...we wanted to see the Hollywood sign and we were told to drive to the Observatory (about 20 minutes) and we got great pictures. Loved it!

  • Liked — Location and comfort
  • Disliked — Nothing
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LEVEL12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, TN
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 April 2008

Oh my goodness, the Best Western Sunset Plaza had one of the most comfortable beds ever! This was a nice, clean and comfortable hotel. I was worried about the parking at first when I saw that the lots weren't that big, but we never had a problem finding a space no matter what time it was. This hotel had a pretty decent exercise room. My only complaint was that there was no air! We left the door to the exercise room open as well as the door to the balcony open in order to feel some type of breeze. We didn't experience any problems with noise. Our room was facing the House of Blues. I would definitely stay here again.

  • Liked — The Bed!
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MoPorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 17 April 2008

From our experience at staying at this hotel, it was overpriced. The hotel looks great, that is undeniable. The room was nicely decorated, the bed very comfortable, and the newspaper was there early every morning. The maids were friendly and helpful.

For a complimentary breakfast it was good. Bagels, with cream cheese, or jams and butter, pastries, doughnuts, french bread, cheese, eggs, juice, coffee, tea, cereal, and fruit. excellent. also, you can use the interent in the dining room for 10 mins free.

however, here are the problems which left me feeling frustrated. the rooms have no double glazing. so even though we were at the side of the building we could hear road traffic noise. we then moved and had a room facing onto the pool. great. it looked beautiful, but it was spring break and people sat out all night using the patio furniture in front of our room drinking and making so much noise. the rooms are extremely poorly sound proofed and we could hear loud televisions from upstairs and next door. also one night there was a very loud fan noise, which when we asked why it sounded like an airplane was in our room we were told it was the fan function from another room and could not be stopped!!

reception responded to all our requests, but they were not friendly or pleasant about it, except for one lady who was very smiley and nice.

overall, i felt that for paying over $200 a night (including taxes) i should not have to put up with loud people outside my room, noise from fans and other people's tv's, and have to wear ear plugs.

on the plus side it is safe and looks nice.

  • Liked — safe, good breakfast.
  • Disliked — poor sound proofing meant we had to wear ear plugs.
  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank travellinghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enfield,UK
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 April 2008

Stayed for 4 nights with my partner and teenage son. We had a room on 3rd floor which was quite spacious-2 Queen size beds, kitchenette, decent size bathroom.
We liked the location and the hotel looks very welcoming on arrival -pleasant from the outside and welcoming lounge area (although I didnt find the reception staff particularly helpful or friendly!)
Parking at 12 dollars per day was reasonable , the parking area was very accessible and we never had a problem finding a space.

Plenty of choice at breakfast -cereal, eggs, fresh fruit, pastries, breads, juice, tea and coffee-but dislike the disposable cutlery/crockery culture which seems common in US hotels.

Would recommend to others wanting a reasonably priced hotel in a good location

  • Liked — Location
  • Disliked — Unfriendly reception staff
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Enfield_UKDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Sunset Plaza Hotel

Property: BEST WESTERN PLUS Sunset Plaza Hotel
Address: 8400 Sunset Blvd, West Hollywood, CA 90069-1910
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in West Hollywood
#6 Romantic Hotel in West Hollywood
#11 Business Hotel in West Hollywood
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — BEST WESTERN PLUS Sunset Plaza Hotel 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
A beautiful Mediterranean inspired hotel centrally located between Hollywood and Beverly Hills. Just minutes from famous beaches, Universal Studios and Walk of Fame. Daily sightseeing tours are available from the hotel lobby. ... more   less 
Reservation Options:
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Also Known As:
Best Western West Hollywood
West Hollywood Best Western
Best Western Sunset Plaza Hotel

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