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Best Western Plus Sunset Plaza Hotel
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Reviews (2,192)
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1,105
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Reviewed 15 August 2014 via mobile

We stayed at the Best Western Plus Sunset Plaza for two nights on the way through LA. It exceeded our expectations in all regards!

-Awesome location right in the heart of West Hollywood.
-Nice spacious rooms.
-Super friendly staff.
-Lovely pool area.
-Excellent value for money.

For those wanting something a little bit special without blowing the budget I would highly recommend.

Tip: try to get a ground floor room with doors opening to the pool area, truly fab!

Stayed: August 2014, travelled as a couple
2  Thank TravelBugNZL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

We booked this hotel about three weeks before our trip on the advice of our travel agent. It did not disappoint. Check in was courteous and fast and within moments we were on our way to the parking garage and into our room. Parking is underground and $18 a day. Not bad considering the rest of the area hotels charge considerably more. It was also very convenient as the elevator led directly to the floors. Our room had two king beds and was overlooking the pool. It had a small kitchenette area with a sink and a mini fridge and a microwave. We used the fridge for our bottled water but didn't use the microwave. The pool is quite nice. It has flowering vines and a pergola. The outside of the hotel has nice flowering bushes. The hotel reminded me of an antique home or even a little villa. It has that 'small' intimate feel and is nicely decorated. Most importantly, its clean. Another reviewer wrote that it looked 'tired' and although there are parts of the hotel (lower levels near parking garage) that were old looking, the area where the rooms were seemed perfectly fine. We had a room on the third floor, which is essentially the same floor as the lobby. Breakfast was typical of the kind you would find in one of the US hotels. They had a selection of breads, bagels, cupcakes and cereals. They had a waffle maker and the staff made them for you upon request. Hot items included scrambled eggs, little omelette patties, ham, bacon and sausages. It was enough to get us going and not have to worry about finding somewhere to eat in the morning.

The location of the hotel can't be beaten! Its in the 'sunset strip' and within walking distance of the place to be in West Hollywood. Restaurants and entertainment venues were all close by. The Hollywood walk of fame was a 40 minute walk away and was easy to get to.

The staff in this hotel have all been very, very nice. The front desk staff have all been courteous and were always quick to say good morning, good evening or even smile and ask if we needed anything. Everyone seemed to try their best...even the on site maintenance staff were all smiling and attentive. We relied upon them for dinner suggestions and even things to see and do and we have not been disappointed by their recommendations.

We are still here and will be here for 6 nights. We would highly recommend this hotel for anyone staying in the West Hollywood area and would defintely return here if we ever come back!!

Many thanks to the staff who have made our stay so wonderful!!

Room Tip: Our room was overlooking the pool and we quite enjoyed that. The windows opened half way and reminded us of a Parisian balcony!
  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Teresuzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

Good size room. Pleasant atmosphere. Breakfast simple but included, however it is very busy so we would take our food up to the 4th floor where there were no people so very quiet. Pool quite chilly and gets busy but nice to have as it is a city hotel. Parking underneath the hotel. Laundry facilities on site.

Room Tip: Ask to overlook the pool as it is a nice view. We were on the first floor which we preferred as some rooms were on the pool level and that would have been very noisy, not very private.
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Gooz1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

We had a great stay here for 5 nights. The location is great and we walked to the walk of fame in less than an hour. Breakfast is really good with a good variety of choices and the poolarea is really cosy. We had a brickwall as a wiew, but we didn't spend much time at the hotel. The beds are really comfy!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank travel_alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

Staff excellent Helpful
The hotel is in a good location on site parking $18 not bad for LA
The rooms are a classic with real wood trim and old style design walls . Wallpaper . Go from the hotel area right out the door to your car via the parking garage the pool was nice with flowers and vines tress &plants along the way . The wi fi was a little unstable THIS is the Place to stay in LA .

Stayed: August 2014, travelled as a couple
Thank ua117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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