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“Great Hotel” 5 of 5 bubbles
Review of Andaz West Hollywood

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Andaz West Hollywood
Ranked #4 of 18 Hotels in West Hollywood
Certificate of Excellence
Campbell River, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 20 November 2013

Really enjoyed my stay at the Andaz. Parking is a bit expensive, but you get that in any big city. The wifi was a bit hit and miss at times but that was the only down side for me. Staff were very friendly and offer you a wine at check in. Great location, central to most things. And the Comedy Store is right next door. Oh, and the snacks and non-alcohol drinks in the room are free, which is a very nice touch.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank raspberrychs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 22 November 2013
I am so pleased that you chose to stay at Andaz West Hollywood and am delighted to know how much you enjoyed our central location, our hotel amenities and the service you received from our staff. We look forward to welcoming you back to the hotel in the near future!
Lin
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2,714 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (612)
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English first
Rockingham, Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 19 November 2013

I'm so glad we chose the Andaz in West Hollywood. Upon arrival we were instantly upgraded because we were on our honeymoon, and our room was extremely spacious and had a fabulous review of sunset boulevard! I found at this hotel its the little things that made our stay special. Coming from Australia, I really appreciated the free WiFi; there's nothing worse than traveling overseas and being disconnected from the world, especially when you are trying to look up addresses / things to do. The free mini bar and downstairs coffee was also a really nice touch. The hotel has tonnes of history, yet is modern and updated, I enjoyed learning about all the famous rock stars that had stayed at the hotel that made it so infamous :) Obviously the location on sunset boulevard is perfect and close to shops, bars, restaurants etc. and I wouldn't hesitate to come back here when I return to USA!

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 20 November 2013
Thank you for selecting Andaz West Hollywood for the very special occasion of your honeymoon. We are so pleased to hear that you enjoyed your room accommodation, the service provided by our team and our proximity to the fantastic attractions that this city has to offer. We hope to see you back soon and look forward to providing another amazing experience for you. Wishing you a lifetime of wedded bliss!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 19 November 2013 via mobile

Just stayed at the Andaz and loved it. The rooms were huge and bed very comfortable! Staff were so friendly and unlike many hotels in this area, not pretentious. Everyone very welcoming.

We only stayed two nights so didn't use the restaurant but it looked lovely. Luckily the hotel is very close to LA staple Carneys, for Chilli Dogs, and The Saddle Ranch, a crazy but fun bar with great food.

Our room had a view across Sunset and I feel was worth the extra spend. The sun lounge in the room was our favourite place. A good spot to watch the sun rise when you are jet lagged as we were!

Stayed November 2013, travelled as a couple
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 19 November 2013
Thank you for selecting Andaz West Hollywood for your most recent trip to Los Angeles. I want to thank you for your lovely comments about your stay. We are so pleased to hear that you enjoyed your accommodation along with the service provided to you by our fabulous team! We hope to see you back soon and look forward to providing another amazing experience for you.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

Stayed here for 3 nights hotel and staff were amazing, lots of nice little touches that make your stay so much better. Fab location, near all the buzz but not that near that it affects your sleep! Would definitely stay here again!

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank WendyBaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 19 November 2013
Thank you for selecting Andaz West Hollywood for your recent three day stay. We are so pleased to hear that you enjoyed the service from our team, our unique amenities and central location. On behalf of all of us here, we look forward to welcoming you back to provide yet another wonderful experience!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 November 2013

Yes its true this place was "the spot" for rock and rollers for decades back in the seventies and eighties. You can still hear the televisions crashing through the windows, joke. Very nice property well maintained and such a nice staff. Lots os options for food very close and the locations is tops also.

Stayed October 2013, travelled as a couple
Helpful?
Thank sharon e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 19 November 2013
Thank you for taking the time to share your kind comments following your recent stay here at Andaz West Hollywood. We look forward to the opportunity of welcoming you back upon your next visit to Los Angeles!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 13 November 2013

My wife and i did a tour of California and this was our first stop. As we arrived it was free wine hour, which was greatfully received. We had a drink at the bar but tended to eat out. Found a fab diner just down the road (Mel's). Room was large and comfortable with a view of the hills. The roof top was fab, wish we'd had more time there!! Only disappointment was giving a birthday card for a friend in U.K. to a member of staff who stated the hotel would post it and it didn't arrive.. We did enjoy our stay.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AboCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 14 November 2013
Thank you for sharing your experience of your recent stay at Andaz West Hollywood. I am happy to hear that you enjoyed your stay overall, including your accommodation, our spectacular views and central location. Our apologies that the card has yet to arrive to your friend as there are times where items are either delayed in delivery or lost within the mail system. I will ensure to communicate your concern to our postal provider. On behalf of the entire team, we look forward to the opportunity of welcoming you back soon.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 12 November 2013

I stayed here for four nights last week, mainly on strength of reviews here. I was especially looking forward to cool rooftop. I arrived Saturday night from a UK flight only to find one of my pet hates, the roof top closed for a private function! I went up there Sunday afternoon but there was zero service, despite about 6 guests looking for a drink.
I ended up walking across to the Sky Bar at the Mondrian. Same thing Monday when I had guests joining me for drinks after work. Breakfast is ok, $26 for eggs at the breakfast table was too expensive though. Breakfast staff were way friendlier than the bar staff, the latter weren't unfriendly but just not really bothered.
The rooms are big but bare. You can't open the windows, which weren't very clean.
Gym was nice and spacious with decent equipment and plenty of towels/water etc.
I know the Mondrian is a little OTT for some tastes but it's got way better and more friendly service.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank LANYUKTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 13 November 2013
I am terribly sorry to hear that you did not enjoy your recent stay here at Andaz West Hollywood. I sincerely apologize for the inconveniences you encountered. At Andaz, we are committed to serve every guest beyond expectations and to know that we did not satisfy you at all is a big disappointment. Please know that the matters you raised have been addressed and we are taking the necessary steps to ensure that they do not reoccur in the future. Hopefully one day we can welcome you back to create an experience more consistent with the Andaz true hospitality.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz West Hollywood

Property: Andaz West Hollywood
Address: 8401 Sunset Boulevard, West Hollywood, CA 90069-1909
Phone Number:
Region: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#4 Luxury Hotel in West Hollywood
#5 Business Hotel in West Hollywood
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
Official Description (provided by the hotel):
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd, Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt

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