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“Fantastic hotel and amazing rooms!” 4 of 5 bubbles
Review of Andaz West Hollywood

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Andaz West Hollywood
Ranked #4 of 18 Hotels in West Hollywood
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic hotel and amazing rooms!”
4 of 5 bubbles Reviewed 14 May 2014 via mobile

The hotel is clean, modern and generous room sizes. The little extras they offer really add up to a pleasant and affordable stay in LA. All hotel members have been very polite and helpful. Special "thank you" to Edgar for fixing our AC complaint and going the extra mile for us!! As Hyatt members we were extremely happy to find an Andaz Hotel in West Hollywood to enjoy our family trip!!

Stayed May 2014
Helpful?
1 Thank Stacey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 20 May 2014
Thank you for taking the time to leave such wonderful comments about your recent stay at Andaz West Hollywood. It is delightful to hear that you enjoyed your stay. I will be sure to pass along your kind words to Edgar and the rest of the team. We look forward to the opportunity of welcoming you back to provide yet another wonderful experience for you.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,708 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (611)
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English first
Minneapolis, Minnesota
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

When I was twenty years old they called this place the Riot Hyatt! Deservadly so. I stayed there and remember rock groups throwing stuff off the balconies. Now it's just got a great, hip vibe with a wonderful,willing young and youthful staff,all willing to please. Great bar, even better rooftop pool and bar. Almost as hip as West Hollywood that invented hip!! We just love it here. We often walk to any one of literally dozens of great little restauants, bars, suishi bars in the area. (We have found that it's difficult to get picked up for drunken walking!)

Room Tip: Highest level possible facing the city
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  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 20 May 2014
I am so pleased that you chose to stay at Andaz West Hollywood on your recent trip to Los Angeles. Thank you for taking the time to share your kind feedback. We look forward to seeing you again, hopefully in the not too distant future.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 14 May 2014 via mobile

Arrived here after spending 4 days in Vegas staying at the much hyped and newest hotel on the strip TheAria . What a contrast at the Andaz . Thank you Colin for your lovely welcome and refreshments on our arrival . Room was lovely and had wonderful views of the Hollywood hills . All snacks in room were complimentry as were all non alcoholic drinks ,sodas cans ,water . In the morning free tea ,coffee, apple juice ,fruit ,in the lounge and at night 5-7pm red ,white and rose wine all complimentary in the lounge ( great way to meet fellow residents who soon became friends . Recommend this hotel 100per cent for location ,friendliness and for the great staff who work there and only to willing to go that extra mile and make you feel like a V.I.P ps ( starline hop on / off bus is a must ,cheaper to book online and great way to see hollywood , Santa Monica etc ,and it stops at the Andaz Also ate at mels diner and the saddle ranch ( both next to hotel ) and had great food . Would return in a heartbeat

Stayed April 2014, travelled as a couple
Helpful?
Thank Vonny1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 14 May 2014
I am so delighted that you chose to stay at Andaz West Hollywood and am excited to know how much you enjoyed the service provided you. I will ensure to share your kind comments with Colin and the rest of the team. On behalf of the hotel, we look forward to welcoming you back to the hotel upon your next visit to Los Angeles.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Stayed at the "Riot Hyatt" (aka Andaz West Hollywood) for a 24hr layover in May 2014. We didn't mind that our room was a low floor(3rd) : we could see and hear the traffic on Sunset Blvd, but hey, we're in LA! on Sunset! In the same hotel where Led Zeppelin used to take up several floors at a time, where rockstars in the 60s and 70s threw appliances off the balcony. What a feeling to be in the midst of W Hollywood. Sitting on the leather chaise on the glassed balcony watching the Porsche convertibles go by. There is another chair with its own TV screen. Seeing fancy cars pull up to the hotel for valet and fashionable women emerge with their little dogs...it was all the fun. The room itself was superb with the most comfy king bed. The rooftop pool area is great with large lounges. We came up here to read about the history of the hotel and to watch the sunset. We went down for breakfast 10 minutes after they finished serving, but the waitress still gave us coffee and took our order. Will definitely come back to stay next time we're in LA.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LooseFruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 14 May 2014
Thank you so much for your kind comments following your recent stay at Andaz West Hollywood. It is delightful to hear that your stay was enjoyable and comfortable during your layover. We look forward to welcoming you back soon upon your next visit to the Sunset Strip.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 May 2014 via mobile

Lovely hotel in a perfect location will definitely be back! Stayed twice here and definitely go for a city view room for the extra money. Roof top pool with the cabanas is incredible but double check as the second afternoon it was closed for a private party!

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Newellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 14 May 2014
Thank you for taking the time to share your feedback following your return visit to Andaz West Hollywood. We are so pleased to hear that you were able to enjoy the city views and time beside the pool on our rooftop sundeck. I look forward to the pleasure of welcoming you back upon your next trip to Los Angeles.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

I booked this hotel after returning to the travel agents for a second time as the previous hotel that was booked for us was in the middle of nowhere.
This hotel is an ideal hotel to stay in if you are not using a car in LA. I had a lot of negative feedback about walking and public transport in LA. It was insisted to me that I would have a hard time walking to places and the public transport was terrible. They could not have been more wrong. The hotel is a short downhill walk to Santa Monica Boulevard where you can pick up buses to Santa Monica Beach, Downtown LA and countless other places.
You can walk to Hollywood Walk of Fame and it only took us about 40 minutes. There are so many great places to eat in the surrounding areas, a lot that do extended happy hours on food and drink! Saddle Ranch, Carneys, Pinches Tacos and Mel's Diner just to name a few!
This area is definitely worth giving up your car so you can take all of West Hollywood has to offer in properly, rather than just driving through it all and missing all the hidden gems.
We arrived at hotel around 3:30 in the afternoon, and were not feeling to great due to long haul travel and the heat. We were greeted straight away by Christina, who was so efficient! She offered us something to drink straight away and we greatfully took two bottles of ice cold water. Check in was a breeze and Christina's customer service was out of this world. Any staff member we came in contact with were amazing, you could not fault them at all, they are all so friendly.
We got in the lift and went up to our room, 515, and I was worried that someone was in our room as their was music playing. But there wasn't! Music is playing from the tv as you enter your room and the tv screen has your name on it and welcomes you! The view from our room was incredible. You could see Downtown LA from our room and so much more. It was breathtaking. The bed was very comfortable and the room very spacious. The shower was a dream, there was so much room in it and the water got to a lovely temperature. The biggest bonus for me was the complimentary snacks and drinks. We needed the water everyday and it was nice to know that there was ice cold water in the fridge every day!
The tv was brillant, so many channels to choose from and all with a great reception. It was amazing to have an ipod dock in the room, we could listen to our music whenever we wanted!
The swimming pool on the roof was great, it wasn't heated but who needs a hot swimming pool when the weather is that good!
The maids cleaned the room so well every day, it was like a new room every day! We did not use the gym or the restaurant so we cannot comment on these.
I would definitely stay here again. The location is great. The staff are amazing. The hotel is perfect. Yes, it was a bit pricey, but in this case, with everything that you get, for the price you pay, it is definitely good value for money. Thanks for such an amazing stay!

Room Tip: We could hear noise from the strip, but it did not bother us as we were aware there would be noise!
See more room tips
Green Features: I really think it is great that they do not change the sheets and towels every day unless you leave a note asking them to do so. Too many hotels just change them every day, wasting far too much water and electricity.
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cupcakesprinkles1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 14 May 2014
Thank you for posting such a wonderful review about your recent stay at Andaz West Hollywood. I am so pleased to hear that you enjoyed every aspect about your stay; from the service our wonderful team provided you as well as our central location here on the world famous Sunset Strip. Please be assured that I will share your kind words with everyone. We cannot wait to welcome you back upon your next trip out to LA.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

The Andaz is a fantastic hotel offering everything u could want during a visit to LA.

The service was second to none, with staffer, Colin, going out of his way to make our stay the best it could be, upon check in and thru out our entire stay.

The Rooms are small but well styled, with ceiling to floor windows and I could've spent the whole of my days sitting on the lounge gazing out over the big city. For anyone that likes birds, we became fascinated with the family of crows that seem to live in the large billboard directly opposite the Andaz - made for great in house entertainment!

The Andaz also has a beautiful restaurant (food so fresh and delicious) and great rooftop pool/entertainment area - tip: head up early to get a good spot.

Hope to visit the Andaz again one day.

Stayed May 2014
Helpful?
Thank Elli2427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lin S, General Manager at Andaz West Hollywood, responded to this review, 13 May 2014
Thank you for taking the time to post such a kind review about your recent stay at Andaz West Hollywood. I am so happy to hear that you enjoyed your rooming accommodations and hotel's amenities. I will be sure to share your kind words with Colin and the team. We look forward to the opportunity of welcoming you back soon.
Lin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz West Hollywood

Property: Andaz West Hollywood
Address: 8401 Sunset Boulevard, West Hollywood, CA 90069-1909
Phone Number:
Region: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#4 Luxury Hotel in West Hollywood
#5 Business Hotel in West Hollywood
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
Official Description (provided by the hotel):
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd, Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt

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