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“Nighttime Fun”

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Ramada Plaza West Hollywood Hotel & Suites
Ranked #15 of 19 Hotels in West Hollywood
Reviewed 6 June 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Karen S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 9 June 2014

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Reviewed 6 June 2014 via mobile

We stayed at this hotel for 5 night and I can say it was purely an amazing experience, rooms were nice and clean, pool facilities were good. Friendly and helpful staff, expect for one whom his name was IMRAN, rudest person I have ever met......
But there is one truth and that is JOSE the concierge is the best bloke in the world, we booked all our transfers and tours through Jose and always helped as much as humanly possible.
We would be hanging outside having a smoke and he would come and join in on conversations, he really made our trip a lot more memorable.
We going to come again just to say hello to you my friend.

Regards from Melbourne AUSTRALIA.

Stayed: May 2014, travelled with friends
2  Thank Serhan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 9 June 2014

Thank you for your review.

Ramada Plaza WEHO provides clean, nicely appointed guestrooms that are reasonably priced.

We're glad you enjoyed your stay with us. Jose does an outstanding taking care of our guests with tours, booking reservations, arranging transportation, handling luggage, etc.

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Reviewed 4 June 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Tanya S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 5 June 2014

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Reviewed 3 June 2014

The hotel is not visually appealing at all. The hotel entrance is actually inside a parking garage and the restaurant is not located on-site. You have to exit the hotel and walk over to the restaurant. The front desk staff is not friendly at all. They don't smile or say hello. Also, the forced $30.00 valet parking is a ripoff. There is a parking garage across the street, but you can't leave your car overnight. I think guests of the hotel shouldn't have to pay such a high fee for parking.

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 4 June 2014

Thank you for your review.

Overnight parking is not inexpensive in West Hollywood. However, our parking rates are some of the lowest in the West Hollywood, Beverly Hills, West LA, Santa Monica area. Typically most urban areas hotels charge for overnight parking. There is no additional charge for valet parking. Self Parking and Valet Parking have the same overnight parking rate of $30.00. We actually prefer our guests to use valet parking since it’s more convenient for our customers.

The entrance to our on-site restaurant Kitchen 24, is located adjacent to the hotel entrance.

I apologize that our front office staff did not provide the level of customer service you expected. Our goal is to provide every customer with excellent guest service and review every customer review to make sure it’s accomplished. In this case, we failed to reach our goal and we will review your comments with our staff to see where we can improve our level of service.

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Reviewed 29 May 2014

The location of this hotel is great. Its close to bars, restaurants and shops and is on a bus route that goes near to the Walk of Fame. Parking is on the second floor (unless you pay for valet parking which isn't worth it) but there isn't a lift from the hotel to this floor. There is a ramp but it says for pedestrians not to use it. What choice is there with cases? Parking is expensive but no problem getting a space. The room is fairly typical with a fridge and coffee maker. The beds were comfortable and the room wasn't noisy except that one night the (fire?) alarm went off at midnight with no explanation. The room was clean and a reasonable price (about £100 a night for a twin room). There was no balcony. There was a bath (not just a shower) but there was no plug so it was impossible to actually have a bath in it! There is a small pool with some sun loungers but unfortunately most of it seemed to be in shade a lot of the time.

Room Tip: No balcony so sun not an issue. A high floor should be quieter.
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  • Stayed: May 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 4 June 2014

Thank you for your review.

Ramada Plaza WEHO has a wonderful location in the heart of West Hollywood. The hotel is within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd, Melrose Avenue and La Cienega Blvd. We’re also close to Hollywood Blvd, Universal Studios, Rodeo Drive, Beverly Center, The Grove, and Cedar Sinai Medical Center.

Valet parking is available to all hotel guests for no additional charge.

Our overnight parking charge remains one of the lowest in the area. Historically, West Hollywood has limited parking space available, and parking rates tend to reflect this problem. Typically, most urban hotels charge for overnight parking.

I apologize there was no drain plug in your bathtub. Our housekeeping staff is able to provide one in case there’s not one available in your bathtub, Our outdoor pool and sundeck usually receives significant sunlight on a daily basis, unless its overcast or raining, which is a rare occurrence these days in Southern California.

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Reviewed 29 May 2014

When I first booked this hotel I was a little worried as some of the reviews where not good. I took the chance as friends had stayed there and said it was a great hotel. They were right, it was in a fantastic location & within walking distance to great cafe's & bars. If you are gay you will feel right at home as it has the best gay scene ever! You feel very safe walking around the streets at night which normally would not be the case in LA. The rooms are large & very clean & the staff are excellent, always willing to help. I would highly recommened this hotel & don't believe all the bad reviews you read. We will definitely stay here again on our next visit to LA.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bards01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 29 May 2014

Thank you for your review.

We have an excellent location in the heart of West Hollywood. The hotel is within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd, Melrose Avenue and La Cienega Blvd. We’re also close to Hollywood Blvd, Universal Studios, Rodeo Drive, Beverly Center, The Grove, and Cedar Sinai Medical Center.

West Hollywood is a very diverse, safe and affluent community that offers something for everyone. We appreciate your feedback regarding the service you received and the cleanliness of our guestrooms. We hope to see you again in the near future.

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Reviewed 28 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Sergio T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded 29 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Plaza West Hollywood Hotel & Suites

Address: 8585 Santa Monica Blvd, West Hollywood, CA 90069-4120
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 19 Hotels in West Hollywood
Price Range: £133 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel & Suites 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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