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“Had the Best Stay!”

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Ramada Plaza West Hollywood Hotel & Suites
Ranked #14 of 20 Hotels in West Hollywood
Brisbane, Australia
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Had the Best Stay!”
Reviewed 10 June 2014

The Ramada Plaza is great value for money in an excellent location right in the centre of West Hollywood. The convenience of traders Joes, with great restaurants, hotels, coffee shops and transport right outside the hotel to anywhere in Hollywood.

Jose was more than happy to help us with any questions we had, arranged shuttles etc, and nothing was too much much trouble. Thankyou for all ur help.

We were in a group of 9 and found the rooms a good size for 3 and they were clean and modern decorated.

Highly recommended for all Hollywood stays.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJCLARKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, 10 June 2014
Thank you for your review.

Ramada Plaza WEHO has an excellent location and provides clean, nicely appointed guestrooms that are reasonably priced. Our guests within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd and La Cienega Blvd.

We’re also only eight blocks from Beverly Center, Beverly Connection and Cedar Sinai Medical Center. The hotel also offers several options regarding transportation including: taxi, town car, rental car and shuttle service.

We’re glad to hear that Jose provided you with excellent service concerning questions and arranging shuttle service. We always appreciate feedback and look forward to sharing your comments with Jose.
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2,375 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
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English first
Chicago, Illinois
Level 5 Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 June 2014

Not a lot has changed since our last stay here. We choose this hotel because of it's location, which is in the middle of "boystown" West Hollywood.

We reserved a room with a king bed and upon check-in was given room 200. Unfortunately this room is on the back side of the elevators, as are all the rooms ending n "00." As soon as we entered the room all we could here were the elevators going up and down, so we asked to be moved. We were told their were no other King rooms so we took a queen room on the 4th floor, without the elevator noise. This new room (438) over looks the front of the hotel and Santa Monica Blvd. The hotel is set back from the street so street noise was not an issue for us, though we live in Chicago, on a very busy street, so we are accustomed to city noise. The windows at this hotel, open, which is a great plus for us as we can get some fresh air, unfortunately, this room (438) is directly above the hood vents of the restaurant below, so we kept our window closed. This would be the same for rooms 338 and 238 (the hotel only has 4 floors) and the rooms directly on either side...

We did not use the pool.

Free wifi worked well for us in the room and for our friends who did sit by the pool.

Parking at the hotel is expensive - $30 per night, but this is posted on the hotel's website and we were prepared for this expense.

Housekeeping did their job everyday without inconvenience.

The parking attendants were very nice, complements to them.

The front desk staff could use a refresher course in hospitality. While they were efficient and accommodated our request to move to a different room, they seemed indifferent about everything. It was also difficult to get an acknowledgement out of them when passing by the front desk.

The hotel is in need of a makeover, but considering their high occupancy rate, it is doubtful one will be coming soon...

Room Tip: Rooms 200, 300, 400 are up against the elevators, stay away. Rooms 238, 338, 438 and their even num...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbie_and_Dennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, 9 June 2014
Thank you for your review.

We appreciate your comments. Some rooms are more quiet than others, especially in the case of having a room near the elevator. For the most part, rooms are generally quiet. We do have some rooms located on the West end of the building near our retail area. These rooms may experience noise related to HVAC units, but for the most part are quiet.

WIFI for the property has recently been upgraded with new equipment and higher bandwidth provided by a new fiber optic cable. I'm sorry you didn't have an opportunity to enjoy our outdoor heated pool and sundeck. It is a wonderful area to enjoy the sun and take a refreshing swim in the pool.

Overnight parking is not inexpensive in West Hollywood. However, our parking rates are some of the lowest in the West Hollywood, Beverly Hills, West LA, Santa Monica area. Typically most urban areas hotels charge for overnight parking.

I will share your comments with our front office staff about your concerns.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2014 via mobile

We stayed at this hotel for 5 night and I can say it was purely an amazing experience, rooms were nice and clean, pool facilities were good. Friendly and helpful staff, expect for one whom his name was IMRAN, rudest person I have ever met......
But there is one truth and that is JOSE the concierge is the best bloke in the world, we booked all our transfers and tours through Jose and always helped as much as humanly possible.
We would be hanging outside having a smoke and he would come and join in on conversations, he really made our trip a lot more memorable.
We going to come again just to say hello to you my friend.

Regards from Melbourne AUSTRALIA.

Stayed May 2014, travelled with friends
Helpful?
2 Thank Serhan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, 9 June 2014
Thank you for your review.

Ramada Plaza WEHO provides clean, nicely appointed guestrooms that are reasonably priced.

We're glad you enjoyed your stay with us. Jose does an outstanding taking care of our guests with tours, booking reservations, arranging transportation, handling luggage, etc.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Hollywood
1 review
Reviewed 3 June 2014

The hotel is not visually appealing at all. The hotel entrance is actually inside a parking garage and the restaurant is not located on-site. You have to exit the hotel and walk over to the restaurant. The front desk staff is not friendly at all. They don't smile or say hello. Also, the forced $30.00 valet parking is a ripoff. There is a parking garage across the street, but you can't leave your car overnight. I think guests of the hotel shouldn't have to pay such a high fee for parking.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, 4 June 2014
Thank you for your review.

Overnight parking is not inexpensive in West Hollywood. However, our parking rates are some of the lowest in the West Hollywood, Beverly Hills, West LA, Santa Monica area. Typically most urban areas hotels charge for overnight parking. There is no additional charge for valet parking. Self Parking and Valet Parking have the same overnight parking rate of $30.00. We actually prefer our guests to use valet parking since it’s more convenient for our customers.

The entrance to our on-site restaurant Kitchen 24, is located adjacent to the hotel entrance.

I apologize that our front office staff did not provide the level of customer service you expected. Our goal is to provide every customer with excellent guest service and review every customer review to make sure it’s accomplished. In this case, we failed to reach our goal and we will review your comments with our staff to see where we can improve our level of service.
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Additional Information about Ramada Plaza West Hollywood Hotel & Suites

Property: Ramada Plaza West Hollywood Hotel & Suites
Address: 8585 Santa Monica Blvd, West Hollywood, CA 90069-4120
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel & Suites 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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