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“Woderful hotel/Outstanding Service”
Review of Sunset Tower Hotel

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Sunset Tower Hotel
Ranked #1 of 19 Hotels in West Hollywood
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Woderful hotel/Outstanding Service”
Reviewed 6 October 2013

Last Thursday I revisited the Sunset Tower and spent an absolutely wonderful night in the Penthouse Suite - the room and the views were simply quite spectacular and an experience that I will not forget. I have stayed at the hotel a number of times in the past but this time the staff just made it even more special from James who helped me arrange lunch with an important client and co-ordinated a wonderful dinning room experience in the restaurant to Tim and the front desk staff where nothing was too much trouble - in fact I hardly ventured from the hotel!

It's wonderful to find an alternative to the bland big corporate hotels and a place that is equally comfortable as a work and leisure destination.

I travel quite extensively and it's so refreshing to find a hotel of such understated elegance and charm and I am looking forward to returning - hopefully for a longer stay - The Sunset Tower rates as my favourite hotel in the US.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Neil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
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Indianapolis, Indiana
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 October 2013

Have stayed at The Tower more then a dozen times and am never disappointed by the discreet professional staff. This stay, in particular, was spectacular. James, Miranda and Angel took care of me every morning as I dined solo in the lovely breakfast room. They deserve extra mentions for their attention to detail and adherence to service standards that I hardly receive anymore, even at the power hotels. The Tower is my favorite hotel, bar none, in LA and beyond- it continues to set the bar. MSH

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank MSH1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 October 2013

Lovely and bright old Hollywood style rooms. All staff were very friendly and always provided excellent service. Continental breakfast was delicious. Beds were very comfy too - great to recover from our 20 hours in transit!

Room Tip: The deluxe king room was lovely and a very good size
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank KikiMarie03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

Great hotel, elegant yet comfortable, welcoming and caring staff, wonderful rooms with all the amenities, excellent restaurants, breakfast especially good, room service was timely and nicely presented, super valet parking...not a "cookie cutter experience" I am looking forward to my next stay at this unique property. Bob Sawyer

  • Stayed September 2013, travelled solo
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    • Location
    • Sleep Quality
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Helpful?
Thank pchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 30 September 2013

A friend and I recently had a few nights in a terrace suite at the Sunset Tower Hotel, and I loved the old Hollywood style.

The suite itself was a lovely light-filled space and is quite roomy, although just a little tight between the bed and bathroom. The furnishings are warm, comfortable and modern. The bathroom has the best bathtub EVER and is stocked with Kiels toiletries. The minibar is also well stocked, although a bit pricey. Other amenities are plentiful and thoughtful – from the standard offerings to the nespresso machine, umbrella, iron and ironing board, wonderfully comfortable robes and yummy cookies that come with the turndown service. Floor to ceiling windows that actually open are a highlight, as is the lovely balcony - to which we regularly retreated.

I liked the modern classic style and I enjoyed the general ambiance of the hotel, but I do admit to finding the public spaces very... ummmm... discretely(?) lit. I found this kind of surprising in light-filled LA but I did adapt quickly.

We enjoyed breakfast and cocktails several times on the terrace and found the service to be extreme. There is plenty of staff, most of whom are very friendly and always ready to help. But then, we found we could wait a very long time for a missing spoon (or check, or any other item) to make it to the table, upon request. The continental breakfast is minimal but fills a void, and we enjoyed several other items from the snack and dinner menus.

Also, I note that others have mentioned the hotel and bar is without ‘pretension’ but we didn’t find this to be that case. I personally found it just a little pretentious but certainly not enough to put me off. I not only accepted the pretense but reveled in it, as part of the charm of this old Hollywood gem. Enjoy the experience with a Sunset Gimlet on the terrace – an absolute delight!

Room Tip: The suite with balcony was fantastic. We had 1202.
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  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank Oz4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
2 reviews
Reviewed 24 September 2013

For 8 years I have traveled to Sunset Towers for business breakfasts and luncheons. Its setting is private with a beautiful view of LA. The mood is comfortable and fun -- often there are celebrities and Hollywood business discussions taking place at several of the tables.The staff is professional, focused and freindly. The food terrific. I especially am fond of a young man named Angel who started out as a busboy many years ago -- today he is everyone's favorite. The next time you have an important breakfast or lunch I'd invite you to enjoy what I have for eight years -- The Sunset Towers outdoor restaurant. And one word of advice -- ask for Angel as your server!

  • Stayed September 2013, travelled on business
    • Value
    • Service
Helpful?
Thank MrPaul25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maumee, Ohio
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 September 2013

It was my second visit at the Sunset Tower and I retrieved the same very good feeling as last year. From the arrival and the courtesy of the valet, the quick and efficient check-in to the upgraded room, everything was just perfect. Also nice breakfast in the morning on a sunny terrace with nice view from LA.
Only minor point, the fitness room should deserve an upgrade but not really a big deal.
I would recommend this hotel to anyone looking a very good place to stay in West Hollywood.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Pierre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunset Tower Hotel

Property: Sunset Tower Hotel
Address: 8358 W Sunset Blvd, West Hollywood, CA 90069-1516
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in West Hollywood
#1 Luxury Hotel in West Hollywood
#1 Family Hotel in West Hollywood
#2 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Sunset Tower Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
Designed in 1929 by architect Leland A. Bryant, the Sunset Tower Hotel was a trendsetter from the moment it opened. Its location on Sunset Strip and proximity to area restaurants, nightlife, and boutiques make it a popular choice for guests visiting West Hollywood/Beverly Hills. Guests enjoy elegant Art Deco styling combined with modern conveniences and amenities including the famous Tower Bar. The Sunset Tower Hotel also features a luxurious pool area, fitness center, group facilities, and pet amenities. Tucked away inside of one of Hollywood's most recognized architectural landmarks is the Cure Salon & Spa, which features some of the most celebrated international stylists, aestheticians, therapists and med-spa practitioners. Rooms reflect the elegance of the property with stunning views from floor-to-ceiling panoramic windows, Kiehl's Bath Products, gourmet mini bar, flat screen TVs, custom furnishings and artwork. Complimentary WiFi is offered throughout the property. At Sunset Tower Hotel, our goal is to provide a Hollywood-style experience to each guest and ensure their stay is not only comfortable, but exceptional. ... more   less 
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Also Known As:
Sunset Hotel West Hollywood

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