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The London West Hollywood at Beverly Hills
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Reviews (1,889)
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All reviewsdouble showergordon ramsey restaurantrooftop poolcrown suiteboxwood restauranthouse carsoaking tubbel agehuge bathroomsunset stripcomplimentary breakfastlos angelesconcierge deskbeverly hillsbottle of champagnerooms are spaciousyogurt
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Reviewed 20 June 2014 via mobile

Decided to stay in LA for 2 nights on the way back to Australia from New York. Read good reviews and chose The London - delighted. Gorgeous lobby, large (huge) rooms and bathrooms and lovely breakfast included. Robes were very elegant and expensive. The pool terrace was standout with great cabanas and fire pit - and panaramic views on to LA, the Hollywood Hills and Beverly Hills. Like others, found it frustrating that residents were turfed off the pool deck at 4pm for a private party and the cocktails were the most expensive and least delicious of all throughout my trip. Still wouldn't out me off and the location is great too - one street off Sunset strip so not noisy but still in the heart of it all - next door but two to the Viper room.

Would recommend thoroughly and certainly will go back

Stayed: June 2014, travelled solo
4  Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

My second stay at the LWH. I mainly go there because of the great location and spacious rooms. Was a bit disappointed that I didn't get an upgrade or at least a room with a city view. Compared to the SLS in Beverly Hills, where I stayed this year as well, it's not exactly the liveliest of places. The lobby, the bar and even the rooftop seemed a bit empty most of the time. I also didn't appreciate the maid knocking at my door twice at 8 am, so make sure to put up the "do not disturb" sign.

  • Stayed: June 2014, travelled solo
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1  Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahDandashy, Manager at The London West Hollywood at Beverly Hills, responded to this reviewResponded 2 September 2014

Dear Peter B,

Thank you for your review of your recent stay. So sorry to hear we were unable to accommodate an upgrade on this visit. We always do our best to surprise our guests with additional upgrades when available. Unfortunately, with the busy summer, sometimes we do not have that luxury to upgrade.

But we do hope you stay with us again. And next time, please feel free to reach out to me for your room booking or after you have booked. I will gladly make sure we take care of you!

Warm regards,

Sarah Dandashy
Concierge, Les Clefs d'Or

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Reviewed 15 June 2014

The rooms are in immaculate and excellent views. The staff couldn't be kinder and more helpful. and the location is amazing. On arrival we had a bottle of champagne waiting for us as it was both our birthdays. Loads of places to eat near by and the pool on the roof top has the best views in town.

  • Stayed: May 2014, travelled as a couple
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1  Thank taraeasterling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

The London is a very stylish hotel in LA. It can be a little hard to find the entry way and sometimes the Ubers get a bit lost so be specific about where it is. It is in a great spot in West hollywood and close to all that santa monica boulevard has to offer. Walking distance is some great shopping at fantastic off the beat boutiques

The rooms are very large being an all suite hotel. The bathrooms are huge and very well lit. All the rooms we have stayed in have a double shower which is nice in hotel for all sorts of reasons

The staff are good, the pool is above average but not outstanding it does have an amazing view but for a hotel of it's size it can be hard to get a chair even midweek, I can't imagine what the weekends are like.

The food I believe is below average and although staying there more than 5 times the service at breakfast leaves a lot to be desired. We thought it might have been a one off but it is the reason we stopped staying here it just wasn't up to scratch for the money you pay. The variety is also a bit lacking for the other meals of the day

It can be great value at times and this makes up for it's shortcomings but probably better options out there

  • Stayed: May 2014, travelled as a couple
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1  Thank TheJandtheV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahDandashy, Manager at The London West Hollywood at Beverly Hills, responded to this reviewResponded 2 September 2014

Dear TheJandtheV,

Thank you for giving a thorough review of your stay with us! We too pride ourselves in our convenient location (even if Uber has difficulty finding the driveway), spacious rooms, beautiful bathrooms, and our incredible rooftop!

I am sorry to hear about the your experience with breakfast. I will pass the note on to management.

We certainly hope that you plan to stay with us in the future!

Warm regards,

Sarah Dandashy
Concierge, Les Clefs d’Or

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Reviewed 13 June 2014

Stayed here for 4 nights while visiting USC. Beautiful entrance (though hard to find when arriving for the first time at night.) Rooms were very spacious and balcony was nice. Bathroom was a nice size also and had double showers. Halls were beautifully decorated with what appears to be suede on the walls. Gordon Ramsey restaurant for breakfast was wonderful! Not a lot of variety but enough to choose from. Would definitely stay here again!

  • Stayed: March 2014, travelled with family
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1  Thank TravelgirlKaty_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SarahDandashy, Manager at The London West Hollywood at Beverly Hills, responded to this reviewResponded 2 September 2014

Dear TravelgirlKaty_Texas,

Thank you for your wonderful review! It sounds like you truly had The London experience!

This September we are launching 23 new luxury suites with separate living rooms and sleeping areas! So, maybe another visit is in order? Thank you again!

Warmest regards,

Sarah Dandashy
Concierge, Les Clefs d’Or

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