We had connecting rooms, one for my sons and another for my husband and I. We were at the FS for six nights. All in all, a decent hotel set in a corporate park just off the expressway. Had a good meal at ONYX with excellent service. The hotel bar was a disaster - waited 20 minutes for a drink and ended up getting our own eating utensils from the sideboard. After waiting another 20 minutes for the check, we walked out and told the front desk to sort it out and bill my room.
By hokey I mean the weird fake waterfall in the back which I guess was built to serve as the background for like a million wedding photos as there had to be five weddings the six days we were there. Also, outside the bar at night, fake soap snowflakes get blown out of machines overhead.
As for a room choice, do not pay extra for a 'view' of the illuminated fake waterfall. We were given the absolute most horrible room in that it shared a wall with the service elevator and supply closet. The staff started talking and slamming racks into the wall at 6:00am EVERY DAY; ending at around 11:00pm. It was awful. It looks like there are two such service plazas on each floor. If you do nothing else when booking or checking in .... do not let them put you in these terrible rooms if you wish to sleep. I will look for the room numbers and post.
I did make the front desk aware of this after day one, and after telling me that they had never heard of such a complaint, finally agreed that it possibly could be an issue and would like to give me a spa treatment in compensation. No thank you! I want to sleep.
- Official Description (provided by the hotel):
- Close to both Los Angeles and Malibu, Four Seasons Hotel Westlake Village offers a convenient destination for both business and leisure with extensive meeting space, diverse dining options, acres of gardens, an award-winning spa, state-of-the-art fitness facilities and a variety of unique health and wellness programs at California Health & Longevity Institute. ... more less
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- Also Known As:
- 4 Seasons Hotel Westlake Village
- Four Seasons Westlake Village
- Westlake Village Four Seasons