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“BEYOND EXPECTATIONS”

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Westlake Village Inn
Certificate of Excellence
Lake Forest, IL
Level Contributor
6 reviews
3 hotel reviews
“BEYOND EXPECTATIONS”
5 of 5 bubbles Reviewed 2 February 2013

This was our second visit to the Westlake Village Inn. We were a bit apprehensive that after a perfect visit last year, we might not be able to repeat the experience. We were right. This year wasn't the same - it was even better. We stayed for two wonderful weeks and enjoyed a beautiful and clean room. The grounds were full of seasonal flowers and impeccably maintained. Once again, the friendly staff made our visit extra special. The Inn opened a new Coffee House/Wine Tasting Restaurant that was great. Friendly service and a great selection of coffee, treats and wine. The tables outside were warm and cozy with fire places in three areas. They even provided bright plaid blankets for the evening chill.

The biggest problem that we had was leaving. We would have loved to stay longer. Can't wait to return.

Room Tip: Our room was peaceful and quiet with a lovely balcony. It overlooked the golf course. The rooms ov...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rosemarie e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 12 February 2013
Dear Rosemarie, Thank you for your kind words about the property and the team here at the Inn. We are so glad that you chose to return to the property and that you enjoyed your time with us. We look forward to seeing you here again!

Best Regards,
Robert Witcher
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Write a Review

415 reviews from our community

Traveller rating
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    24
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Monza, Italy
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 28 January 2013

I stayed in this hotel a couple of weeks ago for 3 nights for business.
The rooms are spacious and very clean. The bed very comfortable.
I appreciated a lot the cleaness in the bathroom.

The surround area is amazing: golf area and a lot of green.

The breakfast is very essential - I'm sure they can do more on this side.

In the lobby you find a free coffee/tea machine and free fresh water. Very appreciated in particular in winter season - we had 3/4°C during the day and an hot coffee was really what we need!

I had no chance to try the swimming pool and other services offered by the hotel. what a pity!

I strongly suggest to book this hotel if you stay in this area (both for business and holidays).

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank glogae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 29 January 2013
Dear Glogae,
Thank you for your recent stay at the Westlake Village Inn and for sharing your experience with us. We strive to provide an excellent experience in all that we do and we appreciate knowing what we did that really resonates with our guests as well as what adjustments we may need to make. Thank you again for your comments and patronage!

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 January 2013

It's a place where is possible to rest and take a real pause form the rhythm of life.
It's really nice to wake up in the morning and see the golf course from your bed!
It's very close to the 101 and there are very nice restaurant even in the surrounding area.

Room Tip: Room on golf course area; as suggested!
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giancarlo1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 29 January 2013
Dear Giancarlo,
Thank you for your recent stay at the Westlake Village Inn and for sharing your experience with us. We seek to be just what you so aptly described and it is great to know that we succeeded in that endeavor for you. We look forward to seeing you here at the Inn again.

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, United States
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 January 2013

This property is absolutely charming. By far and away, the best hotel to stay in. If you are looking for a hotel with character and interest, then this is the one for you. The rooms are superbly furnished, very comfortable, with all amenities. Rooms are situated amongst the gardens, either with a garden view, or golf course. Great value for money. Love the Mediterraneo restaurant for breakfast.

Room Tip: I would choose a room on the ground floor.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 29 January 2013
Dear Susanne,
Thank you for your recent stay and kind words about the Westlake Village Inn. We are honored to know that our property and team made such a positive impression on you and added to your visit in our beautiful area. We sincerely hope to see you again and thank you so much for sharing this with us.

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 January 2013

Stayed here for couple of night in January for a business trip. It was really a great experience. Perfect for a holiday. The property is well spread out with a golf course. It's not a high rise and offers the luxury of space. It was reasonably priced and rooms were really spacious with a fireplace to add during winter. Breakfast spread is good and would definitely recommend this for holiday visitors.

Room Tip: Ask for the larger Suites for more space.
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jinu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 22 January 2013
Dear Jinu,
Thank you so much for your recent stay at the Westlake Village Inn and for your kind words about our property. I am very happy to see that you enjoyed your stay and that our amenities and staff were able to meet your needs. I sincerely hope to see you at our property again in the future and appreciate your feedback.

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 January 2013 via mobile

We live in the area and love the property...the restaurant, stonehaus, and Bogies are amazing! We decided to stay the night on NYE so we wouldn't have to drive, but the rooms are outdated and disappointing. We had a great night, but would have been better off taking a cab than spending over $300 on the room. We'll be back, just not to stay the night.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NicoleKalil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 2 January 2013
Thank you for your feedback regarding your New Year's Eve here at the Westlake Village Inn. I am very glad to hear that you enjoyed the party at Bogies and that the service and ambiance of our various outlets were excellent. I appreciate your feedback regarding your hotel room and I apologize that we did not live up to your expectations in that area. We will definitely consider that as we look over our plans for the property in 2013.

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midwest USA
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 8 December 2012

Stayed here on a business trip in January. The rooms were spacious, clean, and beds comfortable. The mini fridge is great to store left overs. There are plentiful nice restaurants close by. The complimentary breakfast and work out facility was great.

I highly recommend this hotel for business or leisure. The grounds are lovely.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LinguineLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert W, Rooms Director at Westlake Village Inn, responded to this review, 12 December 2012
Thank you so much for your recent stay and positive review for the Westlake Village Inn. We are so happy to hear that your stay with us went well. As operators we always like to hear the feedback from our guests about what you enjoy about the property and I appreciate you taking the time to share that with us.

We hope to see you back at the Inn soon!

Best Regards,
Robert Witcher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westlake Village Inn

Property: Westlake Village Inn
Address: 31943 Agoura Rd, Westlake Village, CA 91361-4427
Region: United States > California > Westlake Village
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Westlake Village
#3 Business Hotel in Westlake Village
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Westlake Village Inn 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Westlake Village Hotel Westlake Village

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