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“Grossly Disappointed”

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Hotel 39 Westminster
Ranked #3 of 10 Hotels in Westminster
Westminster
2 reviews
“Grossly Disappointed”
1 of 5 bubbles Reviewed 28 April 2014

The staff at this Super 8 was very nice, but they didn't have much to work with. Mold in the room, run down facility, creepy guy lingering by the elevator... it was gross. I was given 50% off (I discovered these issues too late to change rooms) but that doesn't make up for the disgusting accommodations.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8westminster, Webmaster at Hotel 39 Westminster, responded to this review, 22 May 2014
Dear Guest,

Thanks for your comments. I’m very sorry that we could not meet your expectations during your stay, but I’m glad you found the staff so accommodating and that we were able to make it up to you. We strive for complete satisfaction of all customers, and we obviously failed you in this case. For that, I sincerely apologize.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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126 reviews from our community

Traveller rating
    26
    35
    36
    18
    11
See reviews for
50
24
16
22
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Vietnamese first
  • Any
English first
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Additional Information about Hotel 39 Westminster

Property: Hotel 39 Westminster
Address: 15559 Beach Blvd, Westminster, CA 92683 (Formerly Super 8 Westminster Ca/huntington Beach Area)
Phone Number:
Region: United States > California > Orange County > Westminster
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Westminster
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel 39 Westminster 2*
Number of rooms: 32
Official Description (provided by the hotel):
Close to Disneyland, Knott's Berry Farm and Little Saigon with Outdoor Pool Hotel 39 Westminster, CA / Huntington Beach Area hotel offers a convenient location off Interstate 405 near Disneyland and Little Saigon and is just fifteen minutes from John Wayne Airport. Enjoy free 8-item SuperStart breakfast bonanza each morning, and check email and look up area attractions from your room with free Wi-Fi. Our Westminster, CA, hotel features free parking-cars only- and 24-hour front desk service, and all of our rooms include microwaves and refrigerators for your convenience. Swim in our outdoor pool if you need to unwind from a busy day. Non-smoking and handicapped-accessible rooms are available, and kids 17 and under stay free with an adult at our AAA-rated hotel. LOCAL ATTRACTIONS Find several fun and exciting attractions and activities near our Westminster, CA, hotel. Disneyland Resort, with its famous characters, shows and rides, is less than 10 miles away. Enjoy family fun and thrilling roller coasters at Knott's Berry Farm, or explore world-class Vietnamese restaurants and shop for unique gifts in Little Saigon, minutes from our hotel in Westminster, CA. Swim, shop, relax in the sun or learn to surf at nearby Huntington Beach, also known as Surf City USA. DINING OPTIONS Our Westminster, CA, hotel is close to a wide range of restaurants, including Asian fusion at Lang Ngon, Italian dishes at Buca di Beppo and casual dining at Kathy May's BBQ. Islands Restaurant, a local favorite, serves up big burgers, tasty tacos and a variety of cold beer on tap - or head to Rockin' Baja Coastal Cantina for live music and great drinks and food. ... more   less 
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Also Known As:
Super 8 Westminster Hotel Westminster
Super Eight Westminster
Westminster Super 8
Westminster Super Eight

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