I happened to stumble upon this hotel by chance, after my motorcycle's electrical system died in the middle of a remote national forest. I was pleasantly surprised by the clean and newly renovated and (tastefully) redecorated room, brand new furniture, flat screen TV, etc. It is my understanding that it has been acquired recently and it is under new management. In my view, this hotel offers excellent value for the money. Last, but not least, the person behind the counter, Lori Cox, was extraordinarily helpful. I was stranded and I needed to get back home several hundred miles away. Lori did a computer search and found viable public transportation options that allowed me to get home the next day. She even talked to my wife on the phone, so they could coordinate arrival times, etc.
Note to Mr. S. Patel, owner: Dear Mr. Patel: During my 40 years or so in the corporate world, I learned that good people are hard to find. I have traveled a lot for business reasons and stayed at expensive hotels, so I know good customer service when I see it. In my opinion, Lori Cox truly understands what customer service is all about. She is definitely a keeper.
All the best,
- Official Description (provided by the hotel):
- We are near the Thunderhill Raceway Park, Mendocino National Forest, Sacramento National Wildlife Refuge, as well as casinos and golf courses. The BEST WESTERN Willows Inn offers comfort and convenience you can rely on in a choice Northwestern California setting. With a convenient location off Interstate 5, this Willows, CA, hotel is the ideal spot to experience everything that scenic Northern California has to offer. Enjoy all the amenities that add up to a great stay, including spacious new guest rooms and service that makes you feel at home. Wake up to free full hot breakfast or, if you enjoy morning workouts, head to the exercise facility and grab a cup of coffee and fruit afterward. When you need to relax, take a dip in our outdoor pool. Use the free Wi-Fi to stay connected, or enjoy your favorite cable TV show in the comfort of your BEST WESTERN Willows Inn room. Conveniently located between Redding and Sacramento, our Willows, CA, hotel makes it easy for you to enjoy popular local attractions. Reconnect with nature at Mendocino National Forest, a majestic natural wonder spanning nearly one million acres of mountains, canyons and redwood trees. Located just minutes from the BEST WESTERN Willows Inn, the forest offers hiking, boating, fishing and more. Rev up for a good time at Thunderhill Raceway Park, where you can watch hot rods tear down the three-mile track. Get a glimpse of the feathered residents at the Sacramento National Wildlife Refuge, home to more than 300 waterfowl and sprawling acres of wetlands. Casa Ramos Restaurant, near to our hotel in Willows, CA, serves up authentic Mexican cuisine. For mouth-watering burgers and cold beer, head to the Last Stand Bar & Grill or enjoy all-American favorites at the Black Bear Diner. Many popular chains also have restaurants nearby. Our BEST WESTERN Willows Inn offers a business center and guest laundry for your convenience. ... more less
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- Also Known As:
- Days Inn Willows
- Willows Days Inn