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“Hop, skip and jump from Healdsburg” 5 of 5 bubbles
Review of Holiday Inn Express Windsor - Sonoma County

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Holiday Inn Express Windsor - Sonoma County
Ranked #2 of 4 Hotels in Windsor
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Hop, skip and jump from Healdsburg”
5 of 5 bubbles Reviewed 21 October 2013

When we could not locate a vacancy in Healdsburg, we selected the Holiday Inn Express in Windsor. Not knowing what to expect, we arrived hoping this would be a good hotel and nice spot. We were not disappointed. The hotel is clean. The staff is friendly and helpful. The complimentary breakfast is one of the best I've seen served. And the little town of Windsor is really cute, with a good selection of restaurants. This is right in wine country and all manner of activities can be easily accessed. Yes, it is expensive, but folks if you are in wine country be prepared to pay top dollar for everything.

Room Tip: No minimum night. Has great spa and pool.
See more room tips
  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
    66
    85
    34
    15
    6
See reviews for
38
98
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Knoxville, Tn
Level Contributor
195 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 bubbles Reviewed 16 October 2013

We booked last second after another reservation in the area did not suit us. Destiny, after hearing our off hand conversation, went above and beyond what most employees would to ensure we were pleased. Due to her extra efforts, our 3 days in the area got off to a great start. The hotel is centrally located for the area, but most things are a little to far of a walk. The breakfast in the morning was very adequate. We found the rate to be very fair for the area. All in all, this is a typical HIE but with outstanding customer service. With employees like Destiny, we would stay here if ever in the area again.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vol27970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Public Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review, 17 October 2013
Thanks for your review! I'll share your comments with Destiny. She is pretty new with us so it's really great to get this kind of feedback on one of my greenies! She definitely hit the ground running with us and so far she has been really great with the guests and a dream to work with. Thanks for reaffirming that for us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clifton, Virginia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 October 2013

Stayed there one night during our journey through Sonoma County. The hotel was very clean and the staff was polite and helpful. The town square area with restaurants and pubs was only a few blocks away (we would have walked if we knew how close). Great central location for touring the Sonoma wine country.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RBandDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Public Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review, 15 October 2013
Thanks for reviewing our hotel on Tripadvisor, I'm so glad you found our location convenient to area attractions and services. Hope to see you in Windsor again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 8 October 2013

I have to admit that I would have never in a million years thought that I would pay $300 plus taxes for a night at a Holiday Inn Express....no matter how refreshed I felt in the morning. I had to be in the area for a Saturday night and this was the only hotel I could find that didn't have a two night minimum. So even though it was way too expensive, it was still less than what two nights would have cost at other hotels in the "wine country" so everything is relative.

All in all, the hotel was nice, with clean fresh rooms, very pleasant staff, and despite its location right next to freeway, it was very quiet. Clearly no frills either. I can't comment on the quality of the free breakfast. Pool area was marginal and common areas were what you would expect for a road-side hotel. Despite what others said, there is very little in walking distance and no restaurant/bar on site. You are paying for the location, not the hotel.

  • Stayed October 2013, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Koa-sfo-lih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Public Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review, 15 October 2013
Thanks for your review on TripAdvisor. I'm glad you were able to get the unrestricted booking you required over the Saturday night that you stayed with us. You are absolutely right about cost being relative to location. Sonoma County rental of any variety, whether hotel, apartment or housing can be challenging on a budget.
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Hamilton, ON
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 29 September 2013

Convenient, central location to the local attractions. Also within walking distance to coffee and restaurants. The property itself is clean and modern. Previous posters mentioned the air conditioning units - yes they are loud and difficult to control. The staff were pleasant. The afternoon cheese and fruit plate was awesome and plentiful for a full hotel. Like the eco-friendly decision to provide water in an attempt to reduce plastic bottle waste. Would I stay again - probably not. But I know it is more about Windsor itself and its location as opposed to anything associated with the hotel. A good IHG property.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris_Gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Guest Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review, 30 September 2013
Thanks for reviewing us on TripAdvisor! I'm glad you feel our hotel is a complimentry addition to the Express brand and that we provided a good stay for you. I'll have to have our maintenance department do a swat of in room AC units, this season we do seem to be getting several comments in relation to the noise they are generating.. which is no good for those of us that like to sleep at night!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level Contributor
220 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

This is not your usual Express. The rooms, facilities, and breakfast are much more upscale. The breakfast buffet has eggs, bacon, sausage, pancakes, cereals, breads, fruits, etc. Convenient location between Healdsburg and Santa Rosa. The staff are accommodating and friendly. And the rates are low.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeterJNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle C, Public Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review, 15 October 2013
I'm so happy to hear you enjoyed your stay with us and found us to be an excellent value for your travel dollars. Hope to see you in Windsor again soon. I'll pass your compliment on to the staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, Missouri USA
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 September 2013 via mobile

Enjoyed our stay here at the hotel. Check in was quick and easy. Everything was modern and very clean. Free breakfast was okay. Nice to have mini fridge and microwave in room. The AC in the room was a little loud and annoying going and off all night. Pillows were a little lumpy but linens were comfortable. Weekend price at $230.00 a night is pricey for this caliber of hotel.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank keithgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEinWindsor, Guest Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review, 22 September 2013
Thanks for reviewing our hotel on TripAdvisor and selecting us for your trip to Windsor! I know what a challenge weekend rates can be in Sonoma County but i assure you we price our hotel dependent on what the market is doing. If demand for hotel rooms is high rates will reliably follow. It's absolutely true that our exact hotel if built in, say Kentucky, would not command a 230.00 rate over summer weekends as a standard. However, in Sonoma County where all rentals are well above national averages the rates are relevant and our hotel (indeed most other hotels) still sell out at those rates because demand for rooms is very high Friday and Saturday through the summer. All hotels operate this way. Higher rates lower the demand for rooms, it helps to make sure we have rooms available a month before you are needing to book. If I ran even a 169.00 rate every weekend I would be sold out all summer by February!

That being said, you can always speak with management or sales to see if we can negotiate depending on our mutual situations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Windsor - Sonoma County

Property: Holiday Inn Express Windsor - Sonoma County
Address: 8865 Conde Ln, Windsor, CA 95492-8912
Phone Number:
Region: United States > California > Sonoma County > Windsor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Windsor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Windsor - Sonoma County 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Our beautiful Windsor Holiday Inn Express Hotel is located in the heart of Sonoma County Wine Country, nestled between Healdsburg and Santa Rosa. Leisure travelers will enjoy access to over 100 wine tasting rooms in the Russian River, Dry Creek and Alexander Valley, including world famous Rodney Strong, Kendall Jackson or the local favorites of Segeshio or Bella. It is just a short drive to view the stunning trees at Armstrong Redwoods, or capture the breathtaking Sonoma Coast. Our hotel is close to additional attractions including Safari West, Wells Fargo Center of Performing Arts, and Charles Schulz Museum, home to the 'Peanuts' gang. Our location is walking distance to the charming Windsor Town Green. Many enjoyable dining choices, boutique shopping, coffee shops and a variety of events on the Town Green such as the Farmers Market, summer concerts and family fun. Business travelers appreciate our comfortable and convenient location in proximity to the Santa Rosa Airport Business Park and Windsor Business Park. Corporate rates are available to our business travelers. We welcome federal and state government employees. The hotel offers a 24-hour business center. While lodging in our Windsor hotel guests will enjoy a complimentary hot breakfast, free wireless Internet, fitness center, indoor jacuzzi and sauna, outdoor heated pool. We look forward to having you stay with us! ... more   less 
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Also Known As:
Holiday Inn Express Windsor - Sonoma County Hotel Windsor
Holiday Inn Windsor
Windsor Holiday Inn

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