I don't understand why this hotel is willing to sell rooms on Priceline if they're just going to treat their guest with such an unpleasant attitude for using a prepaid site. I always stay at Best Westerns in my travels, this was the first time I've booked a room at one using Priceline. It was a last minute decision to stay in Woodland on our way home from Lake Trinity. When the young woman checking us in saw that I had booked on Priceline, her whole attitude became very unfriendly. I asked for extra towels, as I was traveling with 3 teenage girls who all wanted to shower and wash their hair. She would only give me 2 towels claiming she had no more. I find this very hard to believe. When we went down for their sorry excuse for a breakfast this woman was still in duty and still very nasty.
This place should not partner with Priceline if they're going to treat their guest as second class citizens. I will think twice before giving my business to Best Western again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, getaroom.com, Travel Republic (UK), Agoda, Ebookers, Cancelon, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Shadow Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Shadow Hotel Woodland
- Best Western Woodland
- Woodland Best Western