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“Home Sweet (temporary) Home!”

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Extended Stay America - Orange County - Yorba Linda
Ranked #2 of 2 Hotels in Yorba Linda
Costa Mesa, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home Sweet (temporary) Home!”
Reviewed 15 February 2014

This hotel is an exceptional value. No fuss check in was handled in a very professional friendly way. Relocating has been very stressful but no stress when it comes to having home away from home here. They make everything can be nient on site laundry to once a week made service. Even in the best hotels it's irritating having housekeeping banging on your door early or worse while trying to check out. Not here though. You are treated like it was your very own apartment. I can't believe for this price you can even set up your own voicemail on the telephone. Also any amenities that you need or maybe forgot are free at the front desk. I am really over the moon regarding the hospitality the friendly staff and the value!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandiwashere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review, 19 February 2014
Thank you for your recent review of your stay. We appreciate the kind comments about our staff, your room, and all of the amenities our hotel had to offer. It is great to know that our hotel was your "home away from home". We hope we have the opportunity to see you again in the future.
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123 reviews from our community

Traveller rating
    30
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    22
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    19
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44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
Reviewed 12 February 2014

This was my second stay at the Extended Stay America, Yorba Linda location, within the last 4 months. Each stay was about 5 weeks, so I got to know the staff and daily workings of the hotel fairly well. I can not say enough positive things about the friendliness and courteousness of the entire staff. The rooms are very clean and comfortable. They also accept pets, which is becoming more and more difficult to find, especially at an affordable yet clean place. I would not hesitate to stay here again, and would recommend this hotel to anyone.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Porkchop187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review, 14 February 2014
Thank you for writing a review of our hotel. I am thrilled that we were able to provide you with a clean, comfortable stay at an affordable rate. It’s great to hear that you found our staff members to be friendly and courteous during your stay with us. We look forward to hosting you again in the future.
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Phoenix, AZ
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 January 2014

We checked into the Extended Stay on New years Eve. As we had Priclined the room, we were given a 1 queen bed, smoking room. The room smelled HORRIBLE of smoke. With an asthmatic daughter, it was not good. After requesting a new room of at all possible from the man on duty, we were told there was nothing available. We went to dinner and came back. Celia was then on duty and did everything she could to find us a new room. She was fabulous and saved the night! The room was ordinary but comfortable enough, but more importantly, it did not smell like smoke! After we checked out and headed to Disneyland, we discovered my daughters beloved baby blanket she had since birth (she is 8) was missing. We called the hotel 3 different times and were told it was not there. Today I called again and spoke with the manager Ruby. She said she would look for it. An hour later she called me back and had found the blanket! We are very grateful and glad she took the time to find something important for us! So, overall the hotel was nothing special, but some of the staff were!

Room Tip: Ask for a room not on the 4th floor (smoking).
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  • Stayed January 2014, travelled with family
    • Value
    • Sleep Quality
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Helpful?
Thank DCSlick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level 5 Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 December 2013 via mobile

Arrived to a locked door. Stood in the doorway until an employee finally appeared. The employee didn't seem to know what she was doing, but I signed the check-in form anyway (1queen, nonsmoking.) we got up to the room and the entire floor reeked of cigarettes. Our room had an ashtray ready and smelled even worse than the hallway. My boyfriend (who is severely asthmatic) went down to request a different room and was told there were no non-smoking rooms. He asked to speak to the manager, who hung up on him. Meanwhile, another woman was trying to check in her family of 4 and had been given a room with 1 bed, also being told by the hopeless employee that nothing could be done. Absolutely shocking customer service. It was 11:45pm on Christmas Eve by that point and we had to give up. We put our suitcases back in the car and drove to the Ayers Hotel next store and were accommodated very politely. It was just an awful start to our vacation and an expensive mistake. So disappointing.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank amelisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Yorba Linda hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013

They had everything I needed and more. The staff was exceptionally competent and friendly. I was delighted to find that they allow pets to stay. It was quiet and had easy access to the freeway. I would definitely stay there again.

  • Stayed November 2013
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank dlj611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2013

We would have chosen the Ayers Hotel next door, had we realized the "guests" you are housing on the fourth floor. There would have been no point complaining to the manager, given we had already paid and that you really wouldn't have been able to fix this issue. Other than that, the rooms are mediocre. We almost got what we paid for. Needless to say, we won't be back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank Picadolfali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlton,MN
Level 5 Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 September 2013

We will stay at this place again, all the employees were very helpful and we found lots of eatery's around our area. Nice shopping area if interested in that. Very easy on and off to I-91 so that was great. Close to many places we were visiting and a very nice park nearby. Prices were a little different as 3 different prices but hey still a great place if staying in area for more then few days.

Room Tip: We were on 3rd floor facing mountains and will see if can request 4th floor facing mountains next ti...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Lillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Orange County - Yorba Linda

Property: Extended Stay America - Orange County - Yorba Linda
Address: 22711 Oakcrest Cir, Yorba Linda, CA 92887-4674
Phone Number:
Region: United States > California > Orange County > Yorba Linda
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Yorba Linda
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Orange County - Yorba Linda 2.5*
Number of rooms: 117
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