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“Spa at Bardessono: Very Good”
Review of Bardessono

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Bardessono
Ranked #3 of 6 Hotels in Yountville
Certificate of Excellence
GreenLeadersPlatinum level
Colorado
Level 6 Contributor
377 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Spa at Bardessono: Very Good”
Reviewed 22 August 2014

We only used the spa, so this does not address the hotel or restaurants on the Bardessono property.

Two of us enjoyed two services each. The therapists were both professional and very good, and they were able to give us our both of our services without making us move rooms after the first service--a nice touch. The spa is small, so you almost get the feeling it's your private spa day. I've been to some of the biggies (Bellagio, Encore and Cosmopolitan in Vegas, others in Hawaii, Solage in Calistoga), and this is a very different feel. Small, quiet and relaxing.

Stayed August 2014, travelled with friends
Helpful?
Thank PucksterColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 24 August 2014
Dear PucksterColorado,

Thank you for visiting our Spa. Glad you liked it. It is small, as we do most of our treatments in guestrooms, the bathrooms of which are designed as spa treatment rooms themselves.

Do come back, and spend a night or two with us next time.

Kindest regards from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 August 2014

Location is exceptional, the facilities are very nice and the service was great. Just about everything you could want is within walking distance from the property, including some of the best restaurants in Napa Valley.

We really enjoyed our stay here and would consider booking again with them. You could certainly save some money and pick a cheaper place in the Valley, but Bardessono is an exceptional choice.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank GCipIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 22 August 2014
Dear GCiplll,

What a nice endorsement of our hotel and its location in Yountville. Thank you so much. We're delighted you enjoyed yourselves here and recommended us to TripAdivor readers. Plus, you took a little of the "sting" away from the previous review, which really hurt. Thank you for that, too.

Do come back...soon and often.

Warmest regards from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 August 2014

It's location in younteville can't be beat, but the knowledge of the staff and attention to detail are exceedingly poor! At these prices I'd expect a top notch staff. Book your own dinners don't rely on the concierge.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MsClay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 20 August 2014
Dear MsClay,

Thank you for staying with us in July. I am so sorry we did (or didn't do) something to prompt this review. It's difficult to figure out why you thought our service was poor and attention to detail lacking. I assume the focus of your unhappiness about us was around our Concierges and the service they provide.

Please call me at 707.204.6001, my direct line, or email me at jim.treadway@bardessono.com. I'm hoping to learn more about your experience here and to make amends directly to you, rather than via this very public forum. Plus, your experience will be a great learning opportunity for us, to preclude other negative experiences by future guests.

The headline of your review mentions "service" and "location" - our two attributes of which we are most proud. We go to great lengths to ensure all our guests receive personal, anticipatory, thoughtful, and caring service. It's therefore difficult to read of our failure with respect to serving you, but helpful, nonetheless.

We hope you'll return thereby giving us another opportunity to serve you.

Kindest regards from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 6 Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 August 2014

Loved this property. Highly recommend in Yountville.

Pros:
Great location for walking to restaurants and wine bars.
Gorgeous property.
Rooms were amazing. By far the best hotel room I have ever stay in. His and her sinks with great makeup lighting.
Helpful staff! They were happy to pull out bikes for us to take a short bike ride.

Cons:
I really cannot think of any! I loved everything!

  • Stayed December 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelerAGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 15 August 2014
Dear TravelerACG,

What a nice review. Thank you. I must admit to a little trepidation when I saw the word "Cons", then being relieved that you didn't have any for us.

We appreciate your staying with us last December, and hope you'll return...soon and often.

Warmest regards from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 August 2014 via mobile

We stayed here for several days for a close friends' wedding. Our entire stay was nothing short of exceptional. The front deal staff were fantastic; from quickly checking is in and personally showing us to our lovely room to going above and beyond by loaning us one of the luxury courtesy cars to drive in to the city of Napa to pick up medication for an ill member of the wedding party, we were so impressed with the staff.

Guy, the evening hotel manager was our personal favorite. He helped us set up several wine tastings, delivered and corked bottles for our room to be ready when we returned from dinner and made sure all of our accommodations and needs exceeded our expectations.

The rooms were wonderful; we appreciated the attention to the green aspects of the rooms (auto shades, etc.)

The attention to detail by the staff and the central location in Yountville have made it so that this will be the only place we stay in the future!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IowaFoodie7787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 13 August 2014
Dear IowaFoodie,

Thank you for staying with us last November and posting this great review. I'm so glad we took good care of you; and you're right about our Lucy Restaurant manager, Guy - he's gem. He goes out of his way for all guests, and his scope of excellence is much larger than just running a great restaurant for us.

We're delighted you settled on us as your place to stay in Napa Valley. We think you have excellent taste in hotels and towns within our spectacular destination of Napa Valley. (O.K. That was a little self-serving.....)

We look forward to your return.

Kindest regards from your Bardessono family.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 12 August 2014

This hotel is incredible. From the minute we drove up we were treated like royalty. The grounds, rooms and service were all first rate. Several big-name famous people were staying there as well, which confirmed the reputation of this hotel that we'd heard so much about before booking. It didn't disappoint. We can't wait to return!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidbS7757IW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 13 August 2014
Dear David,

Thanks so much for staying with us and posting this nice review. We're delighted you enjoyed your stay with us and appreciated all we have to offer.

Nearly all of our guests are very accomplished and excellent at what they do and/or have done in life. Some are recognizable and "high profile" and the others equally successful, though not as widely known.

It's a privilege to serve all of our guests regardless of their status in the world, and we do our best for all, while protecting the privacy of those wishing to maintain a low profile.

Do come back...soon and often.

All the best from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2014 via mobile

No need to write a long review. This place is great. Great location, great room, excellent service, and believe it or not a good value. Trust me, you get what you pay for plus some.

And a special thanks to concierge Calista. You did a great job rounding out our itinerary for my wife's and my delayed anniversary trip.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBTYountville_CA, General Manager at Bardessono, responded to this review, 12 August 2014
Dear Tom W,

What a nice review - short and sweet. Thank you so much, and we really appreciate your staying with us.

I'm delighted to learn Concierge Cali (Calista) served you well. She's wonderful and we're fortunate to have her on our staff.

We hope to see you back here soon. It's our pleasure to serve you.

Kindest regards from your friends at Bardessono.

Jim.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bardessono

Property: Bardessono
Address: 6526 Yount Street, Yountville, CA 94599-1270
Phone Number:
Region: United States > California > Napa Valley > Yountville
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Yountville
#1 Business Hotel in Yountville
#1 Green Hotel in Yountville
#1 Romantic Hotel in Yountville
#2 Luxury Hotel in Yountville
#3 Spa Hotel in Yountville
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Bardessono 5*
Number of rooms: 62
Official Description (provided by the hotel):
Green, luxurious and peaceful, Bardessono is a Napa Valley hotel and spa experience unlike any other. Nestled in the heart of Yountville, California our hotel is exceptional by nature. We offer a mindful approach to living the good life and provide a meaningful exchange between the traveler and the host. Our pledge is to care for an uncommon set of priorities in order to create a connected and insightful experience of our guests. Our menu at Lucy Restaurant and Bar offers "field-to-fork" garden-inspired cuisine and spirited libations. Our spa treatments are designed around the needs of the season. Let your story unfold, one indulgence at a time. ... more   less 
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Also Known As:
Bardessono Hotel Yountville
Bardessono Yountville, Napa Valley, CA

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