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“WHAT IS CUSTOMER SERVICE” 2 of 5 bubbles
Review of Five Branches Camper Park

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Five Branches Camper Park
Durango, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“WHAT IS CUSTOMER SERVICE”
2 of 5 bubbles Reviewed 6 September 2011

Beautiful spots, reasonable price, but obviously the host/police either did not take Customer Service 101 or they failed it miserably. Granted this was close to the end of the season, so hopefully everyone is not as grumpy and cranky throughout the season. Beautiful place to camp, but remember you are there to serve the staff, because the staff cannot be bothered to be helpful. It appears there sole purpose is to enforce and nit-pick all the rules and regulations, forgetting that without the campers, they would have no superior position.

  • Stayed September 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank RVer337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
    10
    5
    3
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    10
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Glendale, Arizona
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 7 August 2011

We have stayed at 5 Branches every year for the last 10 years. We meet wonderful people and have a wonderful time. This is the best place to wind down and relax if your life is out of control. The town has 2 really cute resturants. Jan and her crew are welcoming and friendly.The only negative is the other campers who feel that they can come into your camp and fish.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kpcamping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pflugerville TX USA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 August 2011

First time visit. Cannot say enough nice things about the park.Beautifully maintained with very friendly staff.Did day trips in and around Durango and it was great to come back to a nice peaceful park to get a good nights sleep and get ready for the nex day.Stayed 5 nights If we are in the area again we will be back. On a scale of 1-10 park is a 15.Sparkling clean restrooms Sites well spaced andoverall a very clean park. No trash anywhere The Lackeys Pflugerville TX

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank txgirl142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moab, Utah
1 review
2 of 5 bubbles Reviewed 2 August 2011

All this place needs are token operated toilets then they could literally get you coming and "Going". On a more serious note they do not take their bear problem seroius enough. We were told by guests and workers that two bears, a big one and a little one, have been in the camp every night for two weeks. Our second night at about 2AM the big one walked underneath the bed of our tent camper and went through our neighbors trash. Other than warining you when you check in and firing live rounds in the air at 5:30AM I don't think they have done much to resolve the problem. I have to beleive that most places would have had the bears humanely relocated in a more timely fashion.

  • Stayed July 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank travnort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 May 2011

We camped here in the summer of 2010 and really loved the campground. The grounds are beautiful and the lakefront RV camping spots are amazing. Met some great people and overall, enjoyed the experience here. The Columbinesand garden areas are so pretty.

I've read other reviews with complaints about the volunteers in the golf carts and we only ever found them to be helpful and pleasant. The guys at the landing for boat rentals were also great. Yes, we did have to pay for the showers via tokens IF we chose to use the public facilities, but we have an RV - so didn't think it was a big deal. I have no complaints with the campground. Great experience!

Only complaint we had was that we had other campers come over to our lakefront spot and set up their chairs (in our camping area) so they could fish. Found this to be odd, so asked about the rules and the campground staff confirmed that the lake front spots were paid for by the residents and that NO other campers can't just plant themselves and take over. They took care of it. (It was weird! I would never think to go to someone else's camping spot and establish "turf" in their area.) That was the only thing that made our trip less than 100%.

We are coming back in June 2011 and can't wait! Never tried the pancake breakfast or ice cream socials, but they weren't offered during our last stay. This place is gorgeous!

  • Stayed July 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MIkerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 26 April 2011

The only way this could get a good review is if the owner had the staff make great reviews to keep their jobs. This place is run by an angry sour old women. The staff make the rounds every 15 min in there golf carts run like a prison. Sits down in a hole with one lane road in and out.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank TrickTucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pueblo, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 January 2011

We stayed at the Landing, this was our second trip there. AWESOME!!!!!!!!!!!!!!!!
First time we just happened on this wonderful place and we were lucky enough to get into one of the mini's We loved every minute of it, we found the staff to be exceptional, the sunsets were beautiful and very peaceful, it was truly a wonderful time.
Hoping to be able to stay again in July 2011. Maybe should not say all this because then every one will go there!!!!!!!!

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank donnakco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Five Branches Camper Park

Property: Five Branches Camper Park
Address: 4677 County Road 501a, 501A, Bayfield, CO 81122-8753
Region: United States > Colorado > Bayfield
Hotel Style:
Ranked #9 of 10 Speciality Lodging in Bayfield
Number of rooms: 16
Also Known As:
5 Branches Camper Park
Five Branches Camper Park Hotel Bayfield

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