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“That's the way, I like it, Uhuh, Uhuh” 5 of 5 bubbles
Review of St. James Place

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St. James Place
Certificate of Excellence
Denver, Colorado
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“That's the way, I like it, Uhuh, Uhuh”
5 of 5 bubbles Reviewed 11 August 2011

It's always great to getaway. Living in Colorado, we like to go to the Mountains, for the peace, the cooler weather and the views. Our 'go to' area is Beaver Creek, and on this trip we stayed at St. James Place. We've stayed here before. The last time was probably 6-8 years ago. We rented a 2 bedroom with a den. Let me start by saying that often the decor of mountain lodgings lean the Cowboy way. Don't get me wrong. I was born in Colorado, however sometimes I feel that just because we are in the West doesn't mean the decor has to be of the West. I've seen it all, from chaps and spurs to Indian artifacts, made in China, and furniture from the William Kid signature line. Thankfully, this was not the case here. Granite counter tops, wood floors and tasteful furnishings greeted us when we opened the door. Ok, sure there was an antler chandelier but we are in the West aren't we? This place was so roomy that my daughter and her friend not only had a bedroom to themselves but also a "chill" room. There goes the Den. The full kitchen had plenty of plates, glasses, silverware, etc. It only lacked in cooking utensils as it had the bare minimum. The Master bathroom was full tilt marble, complete with shower and tub and dual sinks. Overall, the unit was very nicely furnished, with TV's in every room (flat screen, DVD in the living room), gas fireplace, washer/dryer and thick, luscious towels. Other positives are the indoor pool, the big, well equipped workout room and a helpful, responsive staff. I have nothing major negative to say except that our stay was too short. The only suggestion I have is to equip the kitchen with more cooking utensils. Some people do cook on vacation, you know. Thanks for a great stay.

Room Tip: Try and stay away from a room facing the Park Hyatt. Too much vehicle traffic noise.
See more room tips
  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank chigurhanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
McLean, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 February 2011

We take an annual snowboarding trip every year and spend $4K - $6K and treat ourselves to a necessary "unplugged" vacation. We don't mind paying a little extra to stay at nice places and visit nice locations - thus we chose to stay directly in Beaver Creek Village and paid a premium to stay in St. James Place. We even chose to pay for a 2-bedroom, since all the 1-bedrooms were booked at the time. Our trip length was for a 6-night stay.

We arrived, went through the gated check-in (both the village and the lodging are both gated acces). We got our room keys and made our way back into the "Private Residences" section. We opened the door and were greeted by bright sunshine and cars, buses, and trucks rolling by just a few feet outside the window/porch. Because the unit was actually slightly below ground level, we were looking at the wheels and door panels of the passing vehicles. Even with alll the doors/windows closed, the vibration and noise was clear.

(Aside from this issue, the room was absolutely gorgeous, high-end fit-out, appliances, decor, etc.)

We knew we'd have to keep the blinds closed to keep the visual distraction to a minimum and there would be no way to escape the noise, which would keep us up all night.

We immediately called the front desk and asked for another room. The evening-shift guys tried very hard to be helpful, but there were no 2-bedrooms available. We asked about 1 bedrooms and was told there'd be one available starting the next night, if we wouldn't mind changing rooms. We agreed and they said they'd leave a note for the next day's staff. They even agreed to move our bags during the day while we were on the slopes.

The next morning, on our way out to our first day on the slopes, we stopped by the front desk to let them know we put all our bags right by the front door. The person behind the counter started to apologize, said she hadn't seen the note from the night shift soon enough and granted the current occupants a late check-out. No big deal, we'd be on the slopes anyway, right? So we thought it was a done deal.

We come off the slopes and our bags are not moved, though the room is available. They had called my cell and left a vmail, but for some reason I never recieved it (until about 5 hours later). She just wanted to check with us, since the manager told her we would not be receiving the difference in room rate between a 2-bedroom and 1-bedroom unit. We already knew there were no other 2-bedrooms available and after a fitful night's sleep with the traffic literally just 10-feet outside the window, we knew we had to move.

The manager's justification for not providing ANY accommodation? She cited the 30-day refund policy as the reason she couldn't (wouldn't, really) make any adjustment. We still moved rooms and the subsequent 3rd floor room was on the interior and shielded from road noise. Making the move was quick and painless.

The new 1-bedroom unit was NOT in the "Private Residences" section and the room showed it - the appliances were several grades lower than in the other unit, the carpet a bit dingy, etc. So, now we're paying the same amount for a beautiful 2-bedroom unit that was in a crap location for a tired, dated 1-bedroom location in a fantastic location.

As mentioned in other reviews, this lodging is also on the exact opposite end of the village from where you need to go to get on the lifts. Next time, I'd stay in one of the closer lodging choices (there are several to choose from) and perhaps pick a brand-name (like the Park Hyatt).

Oh - one other tip - skip the Sunday night Wine & Cheese welcome session. Turns out they get everyone gathered and then subject you to sales pitches from various local vendors who want to address the whole room at once - so it's not really a time for socializing, meeting others, etc.

  • Stayed February 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank TitansDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
spartanburg
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 December 2010

The location to Beavercreek Village is perfect and it seems as each stay there gets better and better. The staff really tries to be helpful and concerned for your family's welfare and safety. The staff offers good advice concerning staying in the correct room and adventures to look for.

The perfect place for a small or large group.
David Mitchell

South Carolina

  • Stayed December 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mdmitchell56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 12 November 2010

Nobody let us know the pool and hot tub were undergoing maintenance and we brought 6 college students with us that were looking forward to those activities. Also, no hot water for 4 days...everyone took cold showers. Limited time with staff at the front desk and no restaurants open except the pizza place. Called number given to us to request another hot tub/pool we could access, and no help given after 3 phone calls. The fella working on the pool/hot tub told us they were giving the people staying at St. James Place access to another pool/hot tub while the maintenance was going on but when I asked the Assistant Manager, he said we don't do that. But, the lady working behind the desk said they would make arrangements but our college kids had already headed back as they were only there for the weekend Parked in a garage that had access to the resort but had to haul our luggage up two flights of stairs outside. Assistant Manager spoke to me on Wednesday (we checked out early because the experience was horrible) and Assistant Manager lied to me saying hot water was working and they didn't have to make any adjustments to get it working. I asked the maintenance guys if they had to do anything to get it working and they said they had it turned down because nobody was at the resort to save money and they had to turn it up. Unethical Assistant Manager...unacceptable. No responsibility taken for any of the problems we encountered...not a good way to do business.

  • Stayed November 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank travelsalot003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highlands Ranch, Colorado
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 24 September 2010

Just finishing up a beautiful week here in Beaver Creek, Colorado at St. James Pl. Anytime I am able to trade my timeshare in Vail for St. James Pl., I jump on it. The resort is right on the Beaver Creek square. Many of the units have recently been refurbished. I was able to spend the week in a 3-bedroom, 3-bath villa (#306). It would sell for around $1.3 million if sold. Everything is top notch and this week is especially feautiful with the changing of the color of aspen. We enjoyed the Vail Oktoberfest in Vail Village at the beginning of our stay. What a fantastic time we had there! If you ever get the chance to come to Colorado, this is one of the finest timeshare trades you can make. As far as restaurants.....many great places to go but I would stay away from Tuscanini....the food is very mediocre (no flavor and small portons at a large price) and the service is the same.

  • Stayed September 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank flyme2themoon123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 March 2010

We just returned from Beaver Creek and had stayed at the St. James. It was absolutely wonderful. We had originally reserved a studio and when we arrived, they had put us in a 1 bedroom. It was huge and had a fireplace and full kitchen. We were surprised because we had planned on eating out every meal because we thought we wouldn't have a kitchen. The amenities in the hotel were top notch. They helped with every request; the room was incredibly clean; and the hot chocolate in the lobby was the best. They gave us a ski locker that was about 100 yards from the slopes. It was a crawling distance from the Dusty Boot(our new found favorite place) and that helped for our trip home! We've read many reviews on this site and thought we'd add our own. My wife is very particular about the quality of rooms we stay at and this one did not dissapoint at all. We would gladly return and would look forward to trying out a bigger unit with more of our family. This was a romantic/skiing trip and it served it's purpose well.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BirminghamBigJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 February 2010

This is the first time I have written a review online...But I just had to share how the St. James really made our ski vacation perfect. The staff and hotel exceeded our expectations. Catherine in the reservations office started us off by answering all our questions and choosing the acommodations that would be perfect for us. Janice the concierge helped us in so many ways getting ready prior to the trip and again once we arrived. There were many others that helped also, but I cannot remember all their names. Our one bedroom suite had a beauiful view of the courtyard and a balcony...it was so nice to be able to step outside the room for some fresh air in the morning. The suite was very spacious and much larger than what we would have expected. It was room 314. the living room had plenty of room for us to relax with a large sofa and two big easy charis, as well as a large open space for my daughter to play. There was a dinning room table to accommodate 6pp but could probably accommodate 10 if needed....It was so wonderful to have a kitchen, especially one so spacious with all the conveniences of home. Also I did not realize how wonderful it would be to have a washer and dryer in the suite to wash all the ski gear each day. I could have traveled with one less piece of luggage. We loved the way their were two spacious bathrooms and the one bathroom openned to the bedroom with a toilet and sink and sunk-in tub and then it openned to a second bathroom with a very spacious shower and sink and toliet which also had a door to the foyer. The indoor hot tub and pool were great, as well as the outdoor hot tub. There was always complimentary coffee and hot chocolate in the lobby and a lovely lobby area where you could sit and relax with a baby grand paino...They were also complimentary granola bars in the lobby....Anytime I called the operater the phone was answered immediately and whenever I needed something it was always brought up very quickly. They had ski lockers for our skis that was right on the walking ground level, which makes it very convenient to walk to the slopes. One of my main reasons for choosing this hotel was because we wanted a five star hotel as well as proximity to ski school. Every morning my daughter loved to pass the fountain and see if it was awake (it was always doing a different dance- as she called it) and then we would walk pass the ice skating ring and then ski school was right there...it was so great, especially having skis with us. Everything about the entire hotel was wonderful. There were also wonderful little surprises about the village that were great. Because we stayed at the St James we recveived a 20% discount at Alta sports to rent skiis and they were attached to the hotel and very easy to work with. We also enjoyed the Dusty Boot also attached....they will grill your salmon the way you like it to go ontop of your salad. One of my personal favorites was the complimentary shot of hot chocloate with whipped cream at the top of the Centenial Lift everyday at 9:30am. There were chefs walking around with silver trays and complimentary cookies at the base of the mountain at 3pm everyday. The kids Ski school was amazing, my 4 year old who was never on skiis, was skiing down the mountain by Day #4. Simon was the head of the school and was so amazing ..as well as his staff, including Flinn and Emma, who was great....Also Apre Ski at the Park Hyatt was wonderful.....And only momemts away from the St. James.....so that was fabulous...We loved that everything was so close to the St James and that we could be everywhere in moments... Just a perfect Ski vacation and we cannot wait to go back next year!

Stayed February 2010, travelled with family
Helpful?
1 Thank TravelingFamilyPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. James Place

Property: St. James Place
Address: 210 Offerson Rd, Beaver Creek, CO 81620-5401
Phone Number:
Region: United States > Colorado > Beaver Creek
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 41 Speciality Lodging in Beaver Creek
Price Range (Based on Average Rates): £££
Hotel Class:3 star — St. James Place 3*
Number of rooms: 31
Official Description (provided by the hotel):
Located in the heart of Beaver Creek - walking distance to all of the village amenities. ... more   less 
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Also Known As:
St. James Place Hotel Beaver Creek
St James Place Beaver Creek
Beaver Colorado Creek James Place St

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