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“Best ski-in/ski-out hotel ever!”

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The Ritz-Carlton, Bachelor Gulch
Ranked #2 of 18 Hotels in Beaver Creek
Certificate of Excellence
Austin, Texas
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Best ski-in/ski-out hotel ever!”
Reviewed 28 May 2008

I stayed at the Ritz-Carlton Bachelor Gulch on a paid corporate junket so cannot speak to the hotel's dollar-for-dollar value. Having said that, this hotel was far and away the nicest, most luxiouriest, most convenient ski-in/ski-out hotel at which I have ever had the pleasure of staying. If you have the money and like to ski, no other hotel could outshine this Ritz. It's simply amazing. The lift is literally 10 yards from the back lounge area and the ski concierge has your skis waiting for you right when you walk outside. Click, snap, push off and you're on the lift. Doesn't get any easier or better than that. And during the week there was never a line at the lift so you can maximize time on the slopes. A ski fan's dream. 5-stars all the way.

  • Liked — Ski-in/ski-out location
  • Stayed February 2007, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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997 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 April 2008

I always heard about the superb customer service RC hotels offered and was looking forward to staying in one of their properties.

I stayed at RC Bachelor G for a 4 day long seminar; on the last morning of the seminar 3 of us got food poisoning from the breakfast served.

Although the property is beautiful and the employees where nice (until a real problem came up) I find it terrible disturbing that they are not willing to take any responsibility..

I lost a day of work after I came home and the trip home was anything but comfortable.

The "loss prevention department is investigating"; "it was something you ate the day before "........; I felt I was staying at a low end hotel that couldn't care less about their reputation.

Stayed April 2007
Helpful?
Thank SkiliftNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bozeman, Montana
1 review
Reviewed 25 April 2008

Last week my wife and I enjoyed a wonderful stay at this Bachelor Gulch lodge. What a spectacular building! From the timber frame ambience to the club level treatment, we were truly impressed. The service was superb, we felt wanted and were treated like royalty. If only you could always guarantee such fantastic ski conditions. We'll be back, and we can't wait to be sitting in the Great Room by a roaring fire, sipping a good cocktail and fondly recalling another fine meal and ski day.

  • Stayed March 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MustacheMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 April 2008

The room was disappointing and there were many hidden charges for everything. Staff would agree to help arrange services and/or amenities and would then allow plans to fall through without notification and bill my room anyway. The surrounding area is beautiful, but I would never come back here. The experience was so unpleasant, I am not sure I would stay in another Ritz Carlton elsewhere in the country.

  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank sandra2435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyoming
Level 6 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 24 April 2008

We stayed here for about 5 nights right after New Year's. The hotel is SUPERB, but its crowning glory is the spa.

From arrival to check-out, on every level, the service is truly superior -- professional, gracious, respectful, and friendly -- and lives up to the Ritz-Carlton name. Any special requests or calls to room service were handled very professionally and promptly. Unless you wave them off, the ski valets won't even let you take your own skis off. The staff make you feel that it is truly their pleasure to serve you. FYI, finding this level of service anywhere in Vail/Beaver Creek is becoming increasingly difficult as the area struggles with shortages of qualified service personnel, which makes the experience here even more precious.

For those with children, a ski nanny service is available, including after-skiing movie and snack to allow the adults some time to unwind after the lifts close. Also, a shuttle runs to Beaver Creek Village about every 20 mins, so access to that area is easy for beginner skiiers/boarders.

Room decor is lodge/mountain-inspired. Our room looked out onto the mountain and had a spectacularly hot fireplace. Bulgari bathroom amenities and the soaking tub were a nice touch.

Like I said, the crowning glory is the spa! The romantic grotto is a wonderful place to meet your significant other after indulging in the spa services. The spa area and lockers are well-appointed with relaxing single-sex waiting rooms, steam and sauna rooms, and freezing plunge pools (I challenge you to actually immerse yourself!)!

Outside the spa, the great room with the enormous fireplace is a wonderful place to hang out. Food in the bar area is just alright, though. Dinner at Beano's Cabin was nice. Arrival via Snowcat-pulled "sleigh" was fun, but dinner itself is less of an experience (I can't remember what I ate).

Others have noted that the prices here are steep. Yes, they are, but please remember that this is Beaver Creek/Vail and prices are high anywhere you go during ski season.

Bottom line: We can't wait to go back. The spa is calling to us so insistently that we're making another trip this summer.

Recommended for: couples, families, ski-in/ski-out for non beginners, non-skiiers who like to "spa," summer hiking, spa break

  • Stayed January 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wannafiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 April 2008

The hotel itself and the location are both fantastic, positioned right at the base of the lift ski valets fetch your gear for your every morning (which I will address a little further later on in this review...)

We stayed in an amazing penthouse right up in the eaves of the hotel - it had a roaring fireplace, lots of comfortable sofas to relax on after a hard day on the slopes and perhaps the most comfortable beds I have ever slept in. Downstairs in the hotel is a lovely spa with everything you would expect - saunas, steamrooms and everything else all beautifully appointed as well as a huge outdoor pool and hot tubs.

We ate at Spago every day and the new Colorado branch of this well known LA eatery didn't disappoint - lots of fantastic unfussy food which was well suited to the mountain setting. Apart from Spago the hotel's eating options are relatively thin on the ground - particularly lacking is a good breakfast buffet, which is always nice before a long day on the slopes.

The only thing to detract from the holiday was the staff who always seemed slightly on the backfoot and never quite sure what to do. I am imagining that due to the seasonal nature of the work the staff never really have the length of experience working in a luxury hotel that you find elsewhere.

A very good example of this is the ski valets - they are all very charming and helpful but never seemed quite sure where our skis were... On the second day they lost mine and my sister's altogether never, to my knowledge, being found. Luckily they were rentals but still! It meant that we spent the first hour or so of the day waiting while they hunted for our skis - then having to get refitted for new ones from the rental shop. I can only imagine that in the confusion they were returned to the rental place by accident and were then impossible to distinguish from everyone elses. At any rate NOT something that should ever happen. Having stayed at great places like Stein Eriksen in Deer Valley I know that the ski valet system is extraordinarily good when it works right....

I know these issues sound huge but in the grand scheme of things they pale. We all had a fantastic holiday and would certainly go back to the Ritz Carlton in future. While the staffing issues are annoying overall this hotel is well deserved of its good reputation.

  • Liked — Great Location and Spago
  • Disliked — Inexperienced staff
  • Stayed March 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank kiwinick81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 31 March 2008

We stayed at this property in May during the off-season, but it sure didn't take away from the beauty of this resort.

The rooms were nice and large with a wonderful bathroom that had a separate tub and shower. The hotel staff was almost over accomodating and they always remembered your name.

Breakfast at the hotel was very good and the service was excellent.

The best part of our stay was the spa. We both enjoyed our treatments and would return for this alone.

I don't know that I would pay or could afford the in-season rates at this resort, but I definitely stay here again.

Stayed May 2006
Helpful?
1 Thank Hoosier70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Bachelor Gulch

Property: The Ritz-Carlton, Bachelor Gulch
Address: 130 Daybreak Rdg, Beaver Creek, CO 81620-5404
Phone Number:
Region: United States > Colorado > Beaver Creek
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Beaver Creek
#2 Luxury Hotel in Beaver Creek
#2 Spa Hotel in Beaver Creek
#4 Business Hotel in Beaver Creek
#5 Family Hotel in Beaver Creek
#6 Romantic Hotel in Beaver Creek
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Bachelor Gulch 5*
Number of rooms: 237
Official Description (provided by the hotel):
A year-round mountain resort, The Ritz-Carlton, Bachelor Gulch combines the comfort of Colorado luxury hotel with the finest outdoor adventures. Located on Beaver Creek Mountain, The Ritz-Carlton, Bachelor Gulch offers an unforgettable escape in the heart of the majestic Colorado Rocky Mountains. ... more   less 
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Also Known As:
Ritz Carlton Bachelor Gulch Hotel Beaver Creek
Beaver Creek Ritz Carlton
Ritz Avon
Ritz-Carlton Avon
Avon Ritz-Carlton
Ritz Carlton Beaver Creek

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