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“Wonderful Place!”

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The Osprey at Beaver Creek, A RockResort
Ranked #2 of 18 Hotels in Beaver Creek
Certificate of Excellence
Naperville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Place!”
Reviewed 10 February 2014

The Osprey is a fantastic place to stay. It has the perfect combination of great location, amazing service and delicious food all in a non-pretentious environment. They even provide a humidifier for the room. We will definitely return!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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382 reviews from our community

Traveller rating
    300
    53
    15
    10
    4
See reviews for
129
148
14
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2014 via mobile

The major strength of the Osprey Hotel is its location, right on the Strawberry Park lift, and 3-4 minutes from the base of the mountain. After that it fails badly. We had a room with two queen beds. The room was very small--little drawer storage. The bathroom was just a small alcove. The toilet/tub area had no privacy lock. The handle of one sink broke off during our visit. The tub drain valve did not work. The walls are thin, and we could hear conversations in the adjacent room. A complaint of numerous guests during our stay was the ONE elevator. It was so slow many guests walked the stairs. We were stuck in it once during our stay. The hotel has a small bar...no real restaurant. Food could be served in the common area; the food we had was fairly good, but the service was poor. We had room service a couple of times; the food delivered was not exactly what we had ordered either time, and no table was offered to eat from--food just delivered on a tray. There is no spa. To access the pool and hot tub one had to walk through the bar. Embarrassing.

The staff was friendly.

To refer to the Osprey as a "resort" hotel, or even "boutique" hotel is terribly misleading. It is a small, very average hotel in a resort setting.

The next time we visit Beaver Creek, we certainly will not stay at this over-rated facility.

Stayed January 2014, travelled with family
Helpful?
3 Thank Don Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cgersbach, General Manager at The Osprey at Beaver Creek, A RockResort, responded to this review, 18 February 2014
Dear Don Q,

Thank you for taking the time to provide valuable feedback regarding your recent stay at The Osprey. I’m delighted to hear you enjoy our wonderful location right next to the Strawberry Park lift and the Beaver Creek village. I am so sorry to learn of the issues you experienced with your stay and your overall disappointment in some of our features and amenities. I can assure you that we are addressing these issue to make certain we do our best to correct them. Don Q, I would love the opportunity to speak with you personally regarding your stay, so please don’t hastiest to contact me at the number provide below. To all of our guests, on behalf of the management team, we take comments like this very seriously and greatly appreciate your feedback.

Sincerely,

Chris Gersbach
General Manager
The Osprey, A RockResort

P: 970-754-7390
F: 970-754-7340
Front Desk: 970-754-7400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 February 2014

We went with another family and loved our stay at the Osprey! With the lift right outside the back door of the hotel and a ski valet on the property, it could not have been more convenient. We were steps away from Beaver Creek Village and the ski school. Our children ranged in age from 7-11 and we always felt they were safe "running" around the hotel b/c of it's smaller size. We love the Hyatt too, but with young kids, this is a much more manageable option. The nordic center is also right behind the hotel - steps away. This is where you can rent snow shoes or cross country skis. Our kids loved the outdoor hot tub and heated pool as well. Food is delicious too. They could use more options for the kids though on the kid's menu. There were only about 6 items to choose from.

Room Tip: Avoid room 104 right off of the lounge area - noisy.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank epotholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cgersbach, General Manager at The Osprey at Beaver Creek, A RockResort, responded to this review, 18 February 2014
Dear Epotholm,

We appreciate you taking the time to complete this review regarding your recent stay at The Osprey Hotel, a RockResort. I’m so delighted to hear that you and your family loved your Osprey stay. We enjoyed receiving your positive comments and have shared them with our entire staff. I’m delighted to hear your kids had such a great time and felt so safe throughout our resort. We pride ourselves on being a great family friendly resort. Comments from our guests are an invaluable tool we use to make sure we are providing superior service and surpassing guest expectations in order to truly provide the experience of a lifetime.

We appreciate your business and thank you for your recent stay! We look forward to the opportunity to host you again.

Warm Regards,

Chris Gersbach
General Manager
The Osprey, A RockResort

P: 970-754-7390
F: 970-754-7340
Front Desk: 970-754-7400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
florida
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 February 2014

Super convenient to lift.... Literally 10 feet from ski valet. Service is superb. Comfortable lobby/sitting areas. Not fancy or pretentious. Love the place. Return a couple of times a year. Haven't eaten at restaurant. Great bar and nice breakfast.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank spinesrgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 31 January 2014

You cannot beat this resort for on mountain location, the ski lift is literally right outside the back door. Access to the village, nordic center and all the shuttles is great. Having experienced a Rock Resort before, we had high expectations, and they were met. The customer service focus was great and everyone was always willing to help and was also so friendly, from the maintenance guy to the concierge. We utilized the concierge Michele for lots of questions, and she was very helpful. Our room was very nice, clean and very modern. Highly recommend The Osprey for all around best location and a comfortable stay!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JH3970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2014

We have been to the Osprey the past six seasons. We love the amazing accommodations, friendly staff and convenience. It's a great place for a family vacation or a small business meeting. Try it and you will love it.

Room Tip: Book early as possible.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lance R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle Mead, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2014

Stayed four nights,after the first went to the front desk about the our bed. Person I spoke with called house keeping to address. Hate sleeping in a hole in my bed when paying $600.00 plus per night. All they did was flip mattress, so we slept in the hole on the other side. Now for the good, great views and very close to village.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Fairway2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cgersbach, General Manager at The Osprey at Beaver Creek, A RockResort, responded to this review, 1 February 2014
Dear Fairway2014

Thank you for taking the time to provide valuable feedback regarding your recent stay at The Osprey. I’m delighted to hear you enjoyed the Views and the great proximity to the village. Sorry to learn of the issues you experienced with the comfort of your bed and your overall nightly sleep. I can assure you that we have addressing this issue to make certain this type of situation does not happen again. To all of our guests, on behalf of the management team, we take comments like this very seriously and greatly appreciate your feedback.

Sincerely

Chris Gersbach
General Manager
The Osprey, A RockResort

P: 970-754-7390
F: 970-754-7340
Front Desk: 970-754-7400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Osprey at Beaver Creek, A RockResort

Property: The Osprey at Beaver Creek, A RockResort
Address: 10 Elk Track Rd, Beaver Creek, CO 81620-5408
Phone Number:
Region: United States > Colorado > Beaver Creek
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Beaver Creek
#2 Luxury Hotel in Beaver Creek
#2 Romantic Hotel in Beaver Creek
#2 Spa Hotel in Beaver Creek
#4 Family Hotel in Beaver Creek
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Osprey at Beaver Creek, A RockResort 4*
Number of rooms: 49
Official Description (provided by the hotel):
The Osprey at Beaver Creek is the ultimate in Beaver Creek lodging, creating a modern, luxury hotel experience unlike any other you’ll find among ski resorts in Colorado or anywhere else. The Osprey creates unforgettable vacation experiences by coupling luxurious, stylish accommodations and a superior level of comfort with exemplary service from a friendly, welcoming staff. The Osprey was recently awarded the #1 Top Resort in the Continental United States by the 2012 Travel + Leisure World's Best Awards readers survey. ... more   less 
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Also Known As:
The Osprey At Beaver Creek, a Rock Hotel Beaver Creek
Inn Beaver Creek

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