We just returned from 5 days at The Osprey. This hotel in a word… fabulous!!
They were the most accomadating hotel staff I have ever stayed with. The lead personcal concierge (Scott) is the poster boy of customer service. He is truly a professional! His ability to anticipate the needs of his guest (before the guest even knows)- puts him in a class at the top! The ski vallet gentlemen (in the hotels own ski vallet office) were also extrememly friendly and helpful. AND-All of the support staff was courteous, professional, knowledgeable and friendly
Example of staff: On the first night- I walked out of room to see if I could find some ice for the ice bucket. One of the hotels housekeeping staff saw me and asked if he could help me.
I told him I was looking for some ice and he took my bucket and told me he would take it to my room. I walked back to the room and two minutes later he was standing at my door .
We stayed at this hotel January 31- February 4th. We arrived at the airport and were met upon arrival by the hotel personal concierge who (along with a local shuttle van service) whisked us off to the hotel… about a 10 minute ride.
The hotel has a very modern feel entrance; after you wind through the Beaver Creek Village area, you arrive on a narrow paved road, drive under the covered entrance. Before we could reach for the door- all doors were opened for us the huge front lobby doors were opened and we were all greeted with a warm welcome. The staff asked us how our flight was closed the car door behind us and escorted us inside. We then went to check in given a very warm welcome by the receptionist.
Check in was a very easy process- then we were escorted up to have a tour of the hotel and be shown to our room.
After the tour- we were escorted to the common area of the hotel (with a spectacular view of the slopes) to relax on the big cushy chairs while the ski rental company fitted us for skis. It was very organized and all was set up by the hotel concierge- smoothly taken care of!
My husband and I were traveling with 6 other couples. As we were getting our skis and boots all fit for us I noticed the staff taking our luggage onto the elevators. Our luggage was handled for us from arrival at the airport to our room… we didn’t have to lift a finger.
Each bedroom had a fantastic view, one side of the hotel rooms had a view of the village, and the other of the closest slopes and the mountainside… breathtaking!
Everything in the room was first class - The room was well appointed,very modern, immaculately clean, comfortable and warm with an inviting gas fireplace which you control on and off.
There was a large bathroom with granite and stone countertop,double sinks, frameless glass doors in shower, and heated, beautiful marble tile floors. Shampoo, soap, bathrobes, slippers and lots of towels were also supplied.
The only complaint and this was minor, was that the rooms don’t have AC although they do have large windows and doors that can be opened.
Just some general things…
The Osprey is a true ski in ski out (the lift is literally 10 steps from the outdoor walkway of the resort; when you finish skiing, you drop your skis and boots at ski storage, which is staffed by the Osprey and Vail Resorts, located INSIDE the hotel, and you are done).
Internet- The hotel has free internet in the in the building.
Location- It is the closest hotel to the lifts! It’s about a 1 minute walk to the main street and shops, 2 minute walk to bus stop station. An excellent location for skiers, hikers, shoppers , and families.
We enjoyed the pool/spa area, and the wet and dry saunas. In the pool area, there was a fire pit with charis around it in a circle which was great ---all times of the day!
VOLVO CAR SERVICE: The hotel allows guests to rent out the newest class of the Volvo sport utility vehicles.
The Osprey also offers complimentary shuttle service in their Volvo SUV's. This is great!
Breakfast- included in your stay!-
Breakfast was included with our rooms and every morning we looked forward to enjoying something from the great selection of fresh and tasty items (fresh breads and pastries, yogurt, fresh fruit salads, 2 hot items -eggs or bacon, cereal, etc).
Gym - the gym was spacious and had enough free weights to satisfy those needs to stay fit. There are also 2 treadmills and one eliptical machine.
All in all it was one of the best places we’ve ever stayed in. The lead concierge, Scott Tepper and his hotel staff had a great deal to do with that as they were always more than friendly, extremely helpful and went way way out of their way to make us feel comfortable during our stay. It was a perfect vacation in the magnificent beaver creek village! Everything was impecable, and perfect, from the airport welcome to the public places, the rooms, breakfast and over the top personal service.
We will return to the Osprey without hesitation!
- Official Description (provided by the hotel):
- The Osprey at Beaver Creek is the ultimate in Beaver Creek lodging, creating a modern, luxury hotel experience unlike any other you’ll find among ski resorts in Colorado or anywhere else. The Osprey creates unforgettable vacation experiences by coupling luxurious, stylish accommodations and a superior level of comfort with exemplary service from a friendly, welcoming staff. The Osprey was recently awarded the #1 Top Resort in the Continental United States by the 2012 Travel + Leisure World's Best Awards readers survey. ... more less
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- Also Known As:
- The Osprey At Beaver Creek, a Rock Hotel Beaver Creek
- Inn Beaver Creek