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“First Class in Black Hawk, Colorado”

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Ameristar Casino Resort Spa Black Hawk
Ranked #1 of 5 Hotels in Black Hawk
Certificate of Excellence
Evergreen, Colorado
1 review
“First Class in Black Hawk, Colorado”
Reviewed 22 August 2012

The Ameristar is a first class property. The rooms are exquisite. The beds are very comfortable. Ameristar has thought of everything-there is a refrigerator, safe, coffee maker, iron and ironing board, hair dryer, lighter magnified mirror and wi-fi.The bathrooms have large, deep bath tubs and separate showers. Counters in the bathroom are granite and there are double sinks. In addition to the casino, the Ameristar has an indoor swimming pool on the top floor. There is also an outdoor deck with a large hot tub, two firepits and plenty of seating. There is a full service spa, and a health club. There is a wonderful buffet, which is free Sunday through Thursday (with minimum play using the star awards card). There are other restaurants as well, offering everything from light snacks to 5-star dining. There is even a Starbucks. I have recommended this hotel to many friends and everyone I know has had a poisitive experience there.

  • Stayed July 2012, travelled with friends
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Helpful?
Thank Evergreenplayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 24 August 2012
Response upon approval: Thanks for recommending us! We appreciate you taking the time to post your review and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (480)
Date | Rating
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English first
Denver, Colorado
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2012

This place is amazing. We waited a long time to check it out, but when our usual casino became a frustrating instead of fun place to visit (severely understaffed and mgr uninterested in improving), we jumped ship.

Have checked out other places in Blackhawk/Central city, and nothing comes close to Ameristar. Spacious, comfortable rooms, every amenity you can think of. Delicious buffet, always a high point of our stay—and I am not a fan of buffets, nor do I use the word "delicious" lightly.

Table gaming is excellent. Dealers, pit bosses, and cocktail servers are invariably friendly, efficient, and professional.

The place itself is beautiful. And spic-and-span.

The thing that jumped out at us right away: Every employee, from restroom cleaners to managers, are happy people. No one walks around grumpy or taciturn or snobbish. It's amazing how much that attitude contributes to making one's visit a pleasure from start to finish.

Whenever we take a break on the (heated, and a fireplace!) smoking patio, we have fun chatting with other gamblers. Have yet to meet one who was not having a good time at Ameristar, regardless of wins/losses.

Only one negative: Besides the large buffet room, there are two or three great cozy, pub-type restaurants with good food. But late at night (okay, wee hours of the morning), there is only one place available to get food, a hard-surfaced cafeteria-type deal that also has pre-made sandwiches & salads of a par with gas-station convenience store food. Food is mediocre and overpriced, and cook/counter staff are often overwhelmed by customers. At 3 am, when you're hankering for a really good cheeseburger or hearty salad and a break from gaming in the relaxing atmosphere of one of the pubs, you have to make do with this. Still, we're grateful for the 24-hr gaming :)

All in all, Ameristar is fantastic. Step inside, and you will stay. Whoever is in charge of this place is doing a wonderful job. So are all of the staff, from top to bottom. We love it. And we lose $$$ every time ;)

Room Tip: Have always stayed above 25th floor; very quiet.
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank blue m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 29 August 2012
We really value your feedback and appreciate you taking the time to post your review. I'm glad you enjoy visiting us and notice our staff's commitment to our guests. Thanks for choosing Ameristar and we hope to see you again soon!
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Loveland, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 August 2012

It is the only place we stay when in Black Hawk. We enjoy the buffet for dinner and love the breakfast in the restaurant on site. Lots of machines to play. We always have a fun time and really feel like we had a very nice get away.

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
Thank Laurie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 24 August 2012
Thanks Laurie for your loyalty to Ameristar! I'm glad you enjoy staying and dining with us. We appreciate your post!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakewood, Colorado
Level Contributor
3 reviews
Reviewed 22 August 2012

We stay at Ameristar for the clean rooms and fun atmosphere, I always seem to do well playing the slot machines, wish they had cheaper blackjack tables though. The buffet is nice and the breakfast in the Fireside room is always good. It was hot outside when we stayed, but the air conditioner worked well. The rooms are really beautiful, very classy for a hotel in a small town in the mountains. (and it is easy to get cheap rooms from this hotel/casino!).

Room Tip: All the rooms are great!
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  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Riters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 24 August 2012
Thanks for staying with us and posting your review. I'm glad you enjoy dining at our buffet and Fireside Kitchen. We appreciate your feedback and will look into your suggestions about the blackjack tables.
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Queen Creek, Arizona, United States
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 August 2012

My husband and I enjoyed our two-night summer stay at this casino resort very much. We got this two-night hotel room comps at the end of July 2012, while we were visiting Estes Park. We arrived quite early, way before check-in time of 4 pm; but the front desk staff started checking guests in at 2:30 instead. We treated the front desk personnel nice to ask for a quiet room away from the elevator and on high floors, which Emily (?) happily complied, even though our stay was completely complimentary. The nicely appointed large bedroom was great with five-piece bathroom features, which we sure liked the roomy bathroom with double sinks, good sized tub, walk-in shower and separate toilet room. The white towels were quite thick and absorbent. Decent under-the-counter refrigerator; coffee maker with starter kit. We certainly enjoyed the comfortable queen beds with excellent linens, and four fluffy pillows on each bed. We did not mind the mountain view, since we did not come to any resort just to look out the windows. We are only casual penny-machine players; and we like this non-smoking Ameristar Black Hawk casino. Smokers have to go outside on the patios to smoke. Although we did not win any slots, but we always managed to accrue the required daily points for free buffets. It's very easy to accrue the 25 daily base points (Sunday - Thursday); just play on the machines with 2X, 3X or 4X signs clearly posted on them. The buffets were decent with common sample fares; American, Italian, Mexican, Asian (they even have Vietnamese beef/chicken pho!) ... and dessert counters with plenty of sweets. The dessert counter also has a chocolate fountain for strawberries, rice crispie squares ... to be dipped by kitchen staff, to patrons' desires. We do not have one negative thing to say about this Ameristar property, as we plan to return there whenever we go to the beautiful Estes Park and the magnificent Rocky Mountain National Park.

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Tho C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 24 August 2012
Thanks for taking the time to share your experiences! I'm happy to hear you enjoyed your stay so much and I'm glad you took advantage of our Free Buffet with Play promotion. We look forward to seeing you next time you pass through.
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Fort Collins, Colorado
1 review
Reviewed 22 August 2012

A great place to stay and gamble. This is a 5 star property, hotel, gambling, Spa and restaurants will all meet of exceed your expectations! The staff is attentive and professional. This is a well run destination property! All the amenities you would expect at a price that is very forgiving and value oriented. Can't get that in Atlantic City at any price!!!!
Keep up the great work!

Room Tip: Best views are of the city side on high floors.
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  • Stayed August 2012, travelled with friends
    • Value
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Helpful?
Thank Billie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 24 August 2012
Thanks Billie for your feedback! I'm glad you enjoy everything our property has to offer and hope you visit again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sterling, Colorado
1 review
Reviewed 22 August 2012

I try to visit Ameristar Casino Resort at least once a month when possible. It is a very clean and customer oriented. Always very friendly and helpfull. The rooms are very very nice and quiet. I get the best rest when I visit. Don't usually win but it's the get away that matters the most. I recommend Ameristar to any one I talk to.
I always hate to see winter come because the whether some times makes it impossible to get there from northeastern Colorado. I don't go anywhere else when I'm in Black Hawk.
I can't say enough about your establishment.

Room Tip: I like the city side but the mountain side is probably quieter. Altho, All the rooms I've had h...
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, Social Media Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review, 24 August 2012
Patricia, thanks so much for your kind words and loyalty. I'm glad you appreciate our guest services and enjoy visiting us each month. We look forward to seeing you during your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ameristar Casino Resort Spa Black Hawk

Property: Ameristar Casino Resort Spa Black Hawk
Address: 111 Richman Street, PO Box 45, Black Hawk, CO 80422
Region: United States > Colorado > Black Hawk
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Black Hawk
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ameristar Casino Resort Spa Black Hawk 4*
Number of rooms: 536
Official Description (provided by the hotel):
Ameristar Casino Resort Spa Black Hawk is a completely new luxury hotel and spa in the Denver area. This Ameristar Hotel in Black Hawk has 536 spacious guest rooms with 64 suites, many featuring panoramic views of the Rocky Mountains. You’ll find a full-service day spa and the only pool in Black Hawk at this Ameristar Resort. Guests may also enjoy an on-site Fitness Center, indoor/outdoor swimming pool and a two-story casino with rustic elegance. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa Black Hawk Hotel Black Hawk

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