Our cross-country road trip plans changed at the last minute because our car broke down. Though this property has a strict cancellation policy, the owner waived it, and the person who was working there was professional and kind when speaking with me on the phone. The way they handled our situation--waiving the fee--was very helpful in a situation that was already upsetting and frustrating. I would stay there at any point simply because of how well and kindly they handled our problem, and I would recommend it to anyone for that simple fact. It is easy for hotel staff and owners to be nice and accommodating when everything goes smoothly and there is nothing to accommodate; I think that when something goes wrong, as it clearly did for us, a property has a chance to show its mettle. Boulder Twin Lakes Inn staff and owner(s) were wonderful to us, and we're grateful.
- Official Description (provided by the hotel):
- Recently renovated, very quiet, modern country Inn, located in the heart of Boulder high tech companies, adjacent to a park and lots of trails. Complimentary breakfast buffet, local newspaper, high speed internet, business center, hot tub and athletic club are just few of the amenities. We offer great rates for extended stays and have a communal kitchen for guests and all rooms have refrigerator, microwave and coffee maker, plus all utensils and dishes. A great place to stay in Boulder. ... more less
- Reservation Options:
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- Also Known As:
- Boulder Twin Lakes Hotel Boulder