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“Nice, clean, friendly staff”

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Holiday Inn Express Boulder
Ranked #16 of 22 Hotels in Boulder
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice, clean, friendly staff”
Reviewed 17 October 2013

The hotel was a nice. It was clean. It was very easy checking in and out. The staff was very helpful and friendly. There is a nice little gym. There is a very nice little pool. There was a very good selection at the free breakfast each morning - much more than I've ever seen at a free continental breakfast. It was quick and easy to get to anywhere I wanted to go in Boulder from there. Overall, if you don't need to stay in the plushest hotel with the latest decor, then this was a great value!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelindaJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 22 October 2013
Thank you so much for your kind words and the positive review about your recent stay. I'm so excited to hear that check-in was super efficient and that you feel that the staff and facilities were great! I can't wait to share your review with my staff!

I agree with you on the breakfast, I personally enjoy a different treat each morning.
Thanks again for your review and we look forward to your next stay.
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195 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ann Arbor, Michigan
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

This hotel was modern, quiet and comfortable. I liked that it was off the beaten path and away from the main downtown area. Breakfast was not great. The service was fine, not stellar, but certainly not subpar.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iheartcoheed129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 22 October 2013
Thank you for your review. We are located in northern part of Boulder, right at the base of the Foothill Mountains. We are located next to several trails such as the Wonderland Lake path, which is located behind the hotel. Although we are a little 'off the beaten path' we are still able to provide another side of the true Boulder experience.

Our breakfast changes daily, so I'm sorry your experience wasn't stellar. We value our guest's opinions and I will work with our breakfast clerk to guarantee that all guests experiences are positive ones.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 5 Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 October 2013 via mobile

The hotel was friendly and clean. The quality of the room was good too. It just lacked that something. It was a nice touch for the staff to provide guests with popcorn and cookies but if you want some atmosphere stay closer to the town.

The breakfast was average. The biggest turn off was the plastic plates, bowls and utensils. It can't be that hard to stick some crockery in a dishwasher. The environment will thank you as well.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vivienne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 22 October 2013
Thank you for your review and I'm sorry you didn't have the overall amazing experience that we aim for. Although the Holiday Inn Express is not located downtown, we are only 3 miles away up Broadway. Additionally, we are located in North Boulder (or NoBo) which has many local shops and an atmosphere all its own. Local coffee shops, bakeries, creameries, and an award winning brewery are all within walking distance of the hotel.

In regards to supplying crockery, due to Boulder health standers we have found that after weighing both cost and health code restrictions, plastic dishwasher is the best option for our guests. However we do believe that we have a social responsibility to the environment, so we have focused on doing our part in different ways. We have built a 'Conserving for Tomorrow' program, where we focus on the conservation of water and decreased use of detergent that goes back into the environment.

Again, thank you for your review and we look forward to another opportunity to offer our services and amenities.
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Hancock, Minnesota, United States
Level 2 Contributor
9 reviews
9 hotel reviews
Reviewed 8 October 2013

The rooms were clean & comfortable. The staff was friendly & helpful. there were homemade cookies each evening! The continental breakfast was excellent with a staff member replenishing items as they got low. There were quite a few tables for dining.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank fbce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 14 October 2013
Thanks so much for your review. I personally, love those cookies as well! We make them every night and we've been experimenting in trying out different varieties along with the amazing classic chocolate chip ones.

Thanks again for your review and we'll keep the cookies warm and waiting for your next visit.
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Islip, NY
2 reviews
Reviewed 8 October 2013

This was my second time staying in this hotel in the past year and will definitely stay here when I go back to Boulder. Hotel is clean and very well kept. The staff is AMAZING! They are all pleasant and helpful, whether you are in need of a bottle of water or a recommendation for dinner they are more than willing to help.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 14 October 2013
Thank you for your review and we are pleased that we were able to accommodate for your recent visit. We love having repeat guests and build our relationship. Thanks again and we look forward to your next stay.
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Groveland, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2013

We never even got to see the hotel. Concerned about the problems Boulder has had with the weather and flooding I called to check on the condition of the hotel. Imagine my surprise when I was informed that our reservation had been cancelled. I was then told that the hotel was completely booked for the next two weeks. I had put the room on hold and the following day my husband called, within the 24 hour period to confirm the reservation. The hotel staff managed to not complete the reservation. They also made it pretty clear that it had to be my fault. I have my original email with confirmation number. Thanks Holiday Inn Express. It is now Saturday and we leave Tuesday. I'm glad I called.

  • Stayed September 2013, travelled as a couple
    • Service
Helpful?
1 Thank hippychic123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 19 September 2013
I would like to start by apologizing for the miscommunication. Due to the emergency situation that is occurring, our main focus his been assisting the evacuees and helping our community that is in need. Please be aware that we value all reservations.

Additionally we offer a 24hr hold for our guests convince. This hold does require that you reach out to our 1-800 number, our front desk, or even go online and complete your reservation within that 24hr period. If you do not reach out within that 24hr window, your hold will be released. Our records show that there was not any activity on your ‘reservation’ except when you originally established the hold. Because we are currently experience an influx of reservations, when your reservation was released, it was then made available for an evacuee in need.

Again, I apologize for the miscommunication. Please feel free to contact me directly if you have any additional questions or comments.
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Travellers are raving about these Boulder hotels

Boston, Massachusetts, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 3 September 2013

Hotel was clean & staff was nice. The room was ready so they let us check in early. The outdoor pool was small but there were some kids who enjoyed it. The room was a large size with queen bed, pull out sofa bed, kitchenette with cabinets, microwave, mini fridge & small sink. Bed was comfortable, we didn't need the pull out. Was a good size room for a group of 4 to hang out. The TV comes with a video game system which I thought was cool but it was like 6.99/game so we just watched cable. I didn't have the breakfast so I can't review that but they do have popcorn, cookies, tea and coffee available all day. Location was convenient to some restaurants/bars and the bus to downtown for night life.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily S, Director of Sales at Holiday Inn Express Boulder, responded to this review, 9 September 2013
Thanks for your review and we're happy we could be apart of your Colorado experience! Please feel free to contact me directly for future bookings. Thanks again and we look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Boulder

Property: Holiday Inn Express Boulder
Address: 4777 Broadway St, Boulder, CO 80304-0511
Phone Number:
Region: United States > Colorado > Boulder
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 22 Hotels in Boulder
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Boulder 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Holiday Inn Express Boulder hotel is an all non-smoking, beautifully appointed hotel in North Boulder 4.5 miles from the University of Colorado and 5 miles from IBM, Lockheed Martin, Northrop Grumman and the Gunbarrell Business Park. The Boulder Holiday Inn Express is located within minutes of Boulder Reservoir and 1/4 mile from Wonderland Lake Hiking Trail and other great hiking trails for the outdoor adventurous. Featuring Express Start breakfast with exclusive hot cinnamon rolls, hot entrees. Free local phone calls, complimentary wireless high-speed Internet access and a business center to fit your needs. Airport transportation is available through Boulder Super Shuttle. Free wireless high-speed Internet access, 2 two-line phones, refrigerators, microwaves and coffee makers in all rooms. The Holiday Inn Express is conveniently located 3 miles from the Pearl Street Mall area and downtown Boulder. We are pet friendly with a fee. Visit Boulder, CO and Stay Smart at your home away from home the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express Boulder Hotel Boulder
Holiday Inn Boulder
Boulder Holiday Inn Express

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