What a disgrace! We booked a 2 bed/2bath condo unit at Park Avenue Lofts both thru and based on the recomendations of Rocky Mountain Getaways. This is the only unit in the building that is managed by Resortquest. The rest of the units are managed by Great Western Lodging..who I wished I had booked through. I should have trusted my instincts while booking this rental over the phone and internet, but after reading some positive reviews on tripadvisor, we decided to give it a shot. First the positives: Basically, the building is in an excellent location for the people who like to be in the middle of things right in town. It is withing walking distance to everything. Our unit was on the third floor, and backed up to the parking lot, with a view of the mountains. Which was beautiful! The unit was was nicely decorated overall, with granite counter tops and stainless steel appliances in the kitchen. And a private hot tub on the 2nd floor loft area balcony.
Now the negatives! The unit was a run down and very, very disgustingly dirty. First off, the window cranks in the living room were broken.The unit was over 90 degrees with the sun beating on it all day, and we were unable to open the windows for relief. No fresh mountain air blowing in. But our first impression of the unit when we walked in was the filthy, gross stained carpeting. Not just a spot here and there, but huge dirty shoe marks, human hair, potato chips, lint. I have pictures! The refrigerator had some type of liquid spilled down the front of it with smudge marks on the outside of it. The ice maker was broken. But the kicker of it all...when we walked into the downstairs bedroom, we noticed a huge, bloody snot/fleghm ball stuck to the wall near the light switch. The light switches themselves were dirty, or missing all together. This was it for me! The battle began with Resortquest, who was responsible for any items wrong with your unit, as they manage this only unit here at Park Avenue lofts. We called for ice, and in the meantime, a young gentleman came over to our unit. We showed him all the things we were talking about. He admitted that the unit was disgusting. He even told us that the owners of these units do not fix things as they break and upkeep the units. When asked about the cleanliness, he remarked that they have been having a HUGE problem with housekeeping. That it is hard to get good housekeeping and they haven't been doing their jobs correctly overall. My next question was when the last time the Hot Tub was cleaned??? I didn't want that nasty rash that people get from hot tub bacteria. He replied, that he would be very surprised if it was even working. Most of the hot tubs in the building do not work properly. We immediately requested to move our unit to another one. Resortquest was unable to do so, due to the fact that they manage only this unit. it took ALOT of complaining and being very adamant that we would not pay for this unit. They finally moved us to a nicer facility, but not without a significant additional fee that we had to pay to upgrade! I think due to the nature of this, the least they could have done was upgrade us for the same cost of this unit. Sooo...2.5 hours after checkin, we finally were moved to another complex. We had to go back to the check in area down the street, turn in our key, and head to the next complex to check in. It was a nightmare, but once we were checked in and unpacked, we were happy. OH, and did I mention this was my birthday! We had dinner finally at 9pm and tried to salvage what was left of our day. I will write a review of our eventual stayin the other complex, which we loved and didn't want to leave. Any questions...I have pictures!
- Official Description (provided by the hotel):
- These deluxe condos are in the heart of all the action in downtown Breckenridge, just 1/2 block from Main Street. However, they are only 150yds across the street through The Village courtyard and up to the Quicksilver Lift. This wonderful property was built in 2001 and offers 1-3 bedroom condominiums. Our guests enjoy the heated underground parking, outdoor hot tub, elevator access and wonderful town or mountain views. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Travel Republic (UK) so you can book your Park Avenue Lofts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Avenue Lofts Breckenridge