We were planning to have cocktails and appetizers at the Ridge Street Wine LLC in Breckenridge Colorado as part of our rehearsal dinner evening. We contacted the owners multiple times, but almost felt like we were begging them to be their customer. At times, promises would be made by Anne to send or deliver something, only to fall short. More than one phone call went unreturned as well.
Within a week of our event, we had another incident that you would not expect from the customer’s prospective. I pointed this out to her, along the history of other poor service issues we had been receiving. She immediately cancelled our event, less than one week before the wedding!
The owner does not know how to treat a customer. You can see this from other reviews around the internet as well. If you are thinking about having an event at the Ridge Street Wine LLC, Beware!
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