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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Breckenridge, Colorado

Reviews from our community

Poor - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Washington DC, District of Columbia
Level 1 Contributor
3 reviews
“Not a well run property”
Reviewed 30 March 2016 for a stay in March 2016

After checking in and going to our unit, we entered and found the unit completely reeked of smoke (this is a 100% smoke-free property). Called the front desk and was greeted with initial skepticism and denial (if it smelled like smoke, housekeeping would have said something!). They couldn't move us because they were 100% sold out. Maintenance came (it was late) - the maintenance guy was surprised by the smell and offered to leave the can of deodorizer. They bombed the place the next day - but that didn't do much good either. All of our gear and luggage reeked of smoke by the time we left. Property is not run well. Private hot tub was nice, but was NOT worth the hassle of dealing with the poorly managed property.

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Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Jul 2017
Thanks for the feedback of your stay at Trails End 219 in Breckenridge. We deeply apologize that, due to the actions of the guests prior to you, your stay in the unit was a two star one rather than a 5 star one. At Ski Country, we do take every action possible to warn and prevent all guests from smoking - including enforcing strict rules and regulations (outlined not only on our website & online check out but also in several of our pre-check in materials), check-in signatures agreeing to abide by the policy and (finally) hefty fines up to $250 if this rule is broken. However, sometimes certain individuals will still disobey. For this, we are extremely apologetic and regretful that we were at 100% capacity without the ability to relocate you. We can assure you that this is an occurrence that is rare with any and all of our properties as most individuals are respectful of the rules and guidelines of others property. Again, we are sorry, but hope that you were able to enjoy you time in Breckenridge - with so much to do and see, spending too much time inside may result in a bit of remorse anyway... :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buck H
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Would not stay here again”
Reviewed 24 January 2015 for a stay in January 2015

The pictures and description of the property were much nicer than what it actually was. The building is very close to a couple of lifts which is about the best part of this place. The oven didn't work which made our groceries go to waste. The management on the phone didn't know how to fix it. We had requested new towels since we used ours for the public pool and were told that our stay was too short (4 nights) for them to give us more towels but they did end up sending someone to replenish...6 hours later. There were no coffee filters for the coffee maker which also sucked so I made it downtown to Starbucks at 5:30am to get coffee, not so convenient. The door in the living room to the porch would not lock, the blinds did not retract either. The fireplace (i think) was making a loud ticking sound every so often that woke us up throughout every night. Obviously someone isn't keeping up with this place.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: location close to the lift and downtown
Liked least: the room and the service
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Feb 2015
Hello- Thank you for taking the time to share your experience with us. I am sorry to hear you encountered some issues during your stay. We have addressed these issues with our staff members so that we can improve upon our service for future guests. We appreciate your business and hope to see you again soon in Breckenridge!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
No pets
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