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“Great view doesn't carry it all”

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The Lodge at Breckenridge
Ranked #5 of 23 Hotels in Breckenridge
Certificate of Excellence
Reviewed 9 August 2011

I stayed here in summer of 2006 and had lovely memories. Not so much this time. We were exhausted after two nights of no sleep. With no AC leaving the windows open is a must in summer. But with the chatter, loud music, and cigarette smoke wafting in from a wedding lasting until 11pm- it wasn’t possible to leave the windows open so we were much too warm to sleep well. Not to mention some drunk wedding guest getting loud around 2am. We figured Sunday night would be much better. No such luck. The room next to us seemed to be a large group of young people having a party. We called the front desk at 11:30pm and they did come by and knock on the door promptly. This did nothing to stop the noise however which went well after midnight, ceased briefly, and then a lot of crashing around and door slamming started up in the middle of the night. Not to mention the pot smoke that wafted in both at around 10pm then again before 8am in the morning. We used the hot tub the first night. The hot tubs look pretty old and worn out. The wood deck is substantially worse with what appears to be some rotting areas. There was also some other kind of social function taking place on Sunday night that had people milling around the hot tub area so we didn’t feel like using it in the middle of the party. Housekeeping didn’t come until well into the afternoon the second day. When we called to ask when they would be arriving we were told that they prepare the rooms expecting new guests first. There were empty beer bottles in the hallways and in the parking lot that were not cleaned up for a long time. Someone dumped a bunch of ice on one of the landings and also, inexplicably, dumped an emptied suitcase in the bushes by the stairs. We started to think we were in Cancun over spring break. And we’re too old for that. The views are outstanding, the employees very pleasant, the beds comfortable, and the summer rates are a huge bargain, which is probably what attracted the young party crowd. Still, we were exhausted after our little vacation. We may not return.

  • Stayed: August 2011, travelled as a couple
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Thank Iris042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rooroo1, General Manager at The Lodge at Breckenridge, responded to this reviewResponded 10 August 2011

The Lodge & Spa at Breckenridge along with most every other hotel/lodge in Breckenridge does not have AC in rooms. The Lodge brings many varity of guests to our hotel and we do everything we can to meet every individual guests needs during their stay. We are sorry to hear that you were disturbed by the other guests from the wedding that was held that weekend. We are also in the process of updates around the hotel and replacing things as promptly as we can. Daily housekeeping services are done in the afternoon.
Sincerely, Rhonda / General Manager

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575 - 581 of 770 reviews

Reviewed 6 August 2011

The Lodge and Spa is perched above Breckenridge with great views of the mountain range. The suite we stayed in had great mountain views, the kitchen was lacking (no stove top, dorm type fridge), no closet, and bathroom small. The lodge is pet friendly and they have a nice area to walk the dogs.

Positives:
View
Pet Friendly
Comfortable bed
Gym/ Studio
C, Breakfast

Negatives:
Could hear doors closing.
Bathroom - small
Suite didn't have an acceptable kitchen.
No beer or wine sales in lodge (welcome to bring your own).

We knew the lodge is a 5 minute drive to Main Street and booked for their views. We would stay here again but we couldn't spend more than 3 nights here).

Room Tip: make sure your room/ suite has a mountain view.
  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank CalmandFlexible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rooroo1, General Manager at The Lodge at Breckenridge, responded to this reviewResponded 10 August 2011

Our Mountain View Suites are not equipped with a full kitchen. The Mountain View Suites have a mini-kitchenette which has a microwave, mini-fridge, and countertop with a sink; these are our only rooms that have these types of amenities. All suites are guaranteed a mountain view.
The Lodge is in the process of possibly reopening our lounge area beginning the winter season of 2011/2012.
Sincerely, Rhonda / General Manager

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Reviewed 4 August 2011

We ALWAYS request a ground level room with a refrigerator and were assured that the room would meet our needs. It did; if our needs were a room up 2 flights (no elevator), no refrigerator, but lots of hot air, broken closet doors and a cracked sink. I'm writing this review from my hammock (the Lodge calls it a bed) at 3 am after a barking dog symphony.

  • Stayed: August 2011
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1  Thank RadioRuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

After spending a week here, my husband and I heartily recommend this lodge to
those who desire a beautiful, authentic, mountain lodge setting away from the
tourist center and are not "high maintenance folks." There is no room service, but
our concerns were politely addressed by the managers. Having requested a quiet
room, and despite wedding preparations and guest dogs, our sleep was never
disturbed. The view from the bedroom and the breakfast room are spectacular.
We did not use the spa.

  • Stayed: July 2011, travelled as a couple
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1  Thank mcwbgreenville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rooroo1, General Manager at The Lodge at Breckenridge, responded to this reviewResponded 10 August 2011

Thank you for your great comment, we appreciate all our reviews as they help us achieve the upmost in guest satisfaction!
Rhonda Profaizer / General Manager

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Reviewed 1 August 2011

You can not beat the view from this hotel, it is magnificent, even if you are used to the mountains it is worth the trip to this hotel. The rooms are cozy and the Sunlight Peak Suite is the best. You can bring your dog for a small charge and its so nice to have mountain air for them and you. Customer service is really lacking, the guy at the front desk when we visited was far from friendly, but that would be our only complaint. Oh and bring your own wine glasses and wine opener!

Room Tip: Book the Sunlight Peak room if you can...Mountain View is a must!
  • Stayed: July 2011, travelled as a couple
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Thank roxyandrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rooroo1, General Manager at The Lodge at Breckenridge, responded to this reviewResponded 3 August 2011

Thank you for the kind words about our Lodge. We are defiantly known for having the best views in Breckenridge, but to have those views guests must book Mountain View Rooms.

We are really sorry to hear about your experience with the front desk agent. Customer service is very important to us and your comments will be addressed to the staff to ensure that our staff is giving the upmost of service!

Sincerely, Rhonda Profaizer/General Manager

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Reviewed 28 July 2011

We yelped this hotel on great family cross country trip. Stayed one night in may during big late season snow. Good value and fun family hot tubbing in snow flakes. Lots of nice eateries in town as we thought hotel breakfast so so. But hotel was ok and we have nice memories of balcony and finding a good restaurant in town.

  • Stayed: May 2011
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Thank GigiMontclair_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Beautiful setting, high ceiling vaulted rooms on second story with exposed timbers. Beds and pillows soft and comfy. So why the average rating?

This lodge shows it's age and is in need of a revitalized look and staff. Staff at the front desk were either absent or appeared uninterested in attending to customer needs. During our trip in July, there seemed to be many vacant rooms. The lodge has two whirlpools on an outside deck, but the surrounding deck area looked uninviting and not all features worked - tubs don't open until 10am and close at 10pm.

The spa includes a separately operated massage therapy, but I found this desk also unattended - therapist however was very good. Exercise equipment room seemed like a tomb. There is not much to do here during the summer months, and being a couple miles from downtown attractions, doesn't offer much beyond a great view and quiet retreat. Breakfast buffet area offers a great mountain view, but again it was rare to see attentive staff.

This place has a lot of potential, but needs a facelift to really bring out the charm, like carpeting, paint, and a good application of Murphy wood soap. As noted above, our experience was that it is under-staffed.

Room Tip: Ask for upper level room with vaulted beam ceiling.
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
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Thank spatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rooroo1, General Manager at The Lodge at Breckenridge, responded to this reviewResponded 30 July 2011

I am sorry to hear that you felt our staff was uninterested in attending to your needs. We have been well known for our customer service by many other guests. Our customer service is VERY important to us and this comment will defiantly be addressed with the staff.

Our hot tubs are open from 10am – 10pm. We have replaced the deck railing and are looking at replacing the actual deck in the future. We have added some nice reclining chairs for our guests to relax on our deck and take in some sun.

Our spa is separately operated. We do have a sign when the spa is unattended to let our guests know to come to the front desk for any of their spa needs. We are in the process of creating a direct line for the guests to call to make their reservations with The Spa.
Our exercise area includes a weight room and a cardio room. This area does not have windows.

The Lodge is located 2.1 miles from town, sitting across from Breckenridge Ski Resort. We are a quick drive up to Boreas Pass which guests can either drive the 7miles to the top or hike the road or Bankers Tank loop. There are bike and hiking trails leaving The Lodge area to either go farther up the mountain or into town. The Summit Stage, local free bus system, picks up at the end of our drive and will get our guests into town or guests are welcome to drive to town. We have a list of other activities in the area, but just like every other hotel in this area, guests must drive themselves to the other activities which are typically within a 2 – 30 mile radius.

The Lodge is well known for our views and quiet/relaxing atmosphere as we are away from the hustle and bustle of town and other 200+ room hotels in town.

The Lodge is in the process of updating things throughout the next few years. I really feel our guest service is extraordinary and I am sorry that this guest did not feel that way. We hope you take a moment to view some of the other comments in regards to how helpful our staff has been. The Lodge does not have extra staff; however the staff we do have is trained to assist with any department or any of our guests needs.

Sincerely, Rhonda Profaizer/General Manager

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Additional Information about The Lodge at Breckenridge

Address: 112 Overlook Dr, Mailing: PO Box 1078, Breckenridge, CO 80424
Phone Number:
Region: United States > Colorado > Breckenridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Breckenridge
#4 Romantic Hotel in Breckenridge
#10 Family Hotel in Breckenridge
Price Range: £117 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Breckenridge 3.5*
Number of rooms: 47
Official Description (provided by the hotel):
Welcome to The Lodge at Breckenridge, your resort for magnificent Rocky Mountain adventures. Located 90 miles west of Denver, 5 minutes from historic downtown Breckenridge and minutes away from some of the best skiing in the Rocky Mountains. Situated on a forested cliff at 10,200 feet, The Lodge overlooks Boreas Pass, Breckenridge Ski Resort and the Ten Mile Range. Here guests will find all the comfort and services they would expect from a world-class ski resort in a charming boutique hotel -- perfect for a romantic getaway, family vacation, mountain wedding or corporate retreat. Winner of The Knot's 2015 Best of Weddings. The on-site Meridian Spa offers massages, spa treatments, and signature packages perfect for pampering yourself. Traverse Restaurant & Bar serves up innovative fresh, local and seasonal culinary creations. Open Thursday - Sunday at 4:oopm. Open seven days a week starting mid-June. Whether you're coming for a vacation, corporate meeting, wedding, special event or ski trip The Lodge at Breckenridge is the perfect place to start planning your Rocky Mountain getaway. ... more   less 
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Also Known As:
The Lodge And Spa At Breckenridge Hotel Breckenridge

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