Made reservations online. I received reservation confirmation with a confirmation number, room description and all the paperwork I'd expect to receive. I was looking for a king bed (I'm tall) and most definitely a non-smoking room. Their rates were competitive and they were close to where I needed to stay.
I arrived at 6:30pm on the day I was to check-in and was told they had no record of my reservation. I showed my printed reservation which they acknowledged was theirs. I knew, from attempting to book rooms, that it was a difficult week to find a place to stay. They spent half an hour trying to locate a room as a replacement. I appreciate their effort.
However, they accepted a smoking room with tiny beds at another establishment as a replacement. It was an additional drive away (which I could live with) but left me in another place's room that stunk like a barmaid's blouse and had beds that barely supported my knees if I used the complete diagonal. (I have nothing against where they put me and therefore won't mention it. I just wouldn't have booked it on my own and don't consider it comparable reservations.) It also added another hour and a half to the wrong end of a very long day.
They might have great accommodations. Just make sure you can get in.
- Official Description (provided by the hotel):
- All the Charm of Country Inn. Scottish style Pub with over 250 Whisk(e)ys and Full Restaurant on site. Spacious Rooms, Fireplaces in every room, High Speed Wireless, Kitchenettes, Breakfast available for a fee. Perfect for a business trip or a vacation destination. Close to Interlocken businesses and amenities, First Bank Center, Golf courses, Breweries, Restaurants, Shopping and more. Minutes to Boulder, Denver, Westminster, and Arvada. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Ebookers, Cancelon and Evoline ltd so you can book your Hilltop Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilltop Hotel Broomfield
- Hilltop Inn And Suites