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“Paradise!!!!”

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Rio Celeste Hideaway Hotel
Certificate of Excellence
Reviewed 21 April 2012

When i think of paradise, I now think of the rio Celeste hideaway hotel! We stayed here for three nights and it was by far my favorite time of our trip! The hotel is beautiful and welcoming! Our casita was much more than I expected and every detail was thought out in designing them! We loved sitting on private patio! The service was amazing - I was so impressed by how everyone was so quick to answer our questions or help us out... They made me feel completely spoiled for my stay there! We had massages and it was the best massage I've had! Steven was extremely welcoming at the front desk. Wilson did a fabulous job in the restaurant - the service was great and we enjoyed our food! The two people that stand out the most were Alberto ( best piña colada!!!) and Luis at the bar! I cannot say enough positive things about these two! I was amazed by their positivity and their joy of doing their job - making the best drinks around!!! The pool was a bit chilly for me so I spent my time in the hot tubs! I appreciated that the temperature was never too hot and I enjoyed the evenings there staring up at the night sky, enjoying a drink, and listening to the jungle! The only downside to our stay is that one of the days we stayed there was the cleaning day so the pool was closed the entire day. If we had known that we would not have saved that day as our relax at the pool day! We loved our time spent here and hope to make it back soon!

Like others have said either drive in the day with a good car or have the hotel arrange transportation. We did the later and it worked out great'

  • Stayed: March 2012
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3  Thank JessEE221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 April 2012

That last road is a rough one! And it takes about 30-40 minutes to go up it. But it IS SO WORTH the bumps! There IS a short cut, but you really have to know where you are going and you must have a 4x4...only attempt it on the way out...get them to draw you a map when you are leaving. They need to finish the bridge!! It would save 1.5 hrs from Liberia. The government is not cooperating apparently. Some say it would only cost $4K to finish it! Let’s start a "bridge fund" petition, because we can't wait to go back! ;)

We rented a 4x4 and drove during the day. I would NOT recommend this drive at night! If you get in late, stay the night at an airport hotel (we stayed at Hilton Liberia and it was great). We also had GPS, which I highly recommend. We stopped to eat at La Roca on Hwy 4 before our turn off to Rio Celeste...very good!
Once you get here, you are up high in the jungle and it’s “exquisite Costa Rican style” the hotel is immaculate, super tropical, quant and beautiful…and secluded. The casitas are amazing. Large, well appointed with awesome jungle views. We were in Casita 1. We loved sitting out on our large deck in the morning to drink coffee and listen to the birds and sounds of the jungle. Walking the pathways at night back to our room was fun too with all the sounds (it was lit and we always felt safe). We didn't have hot water the first night, but a call to the front desk and it was ready in 20 min! (breaker switch or something)

We did not find the beds to be comfortable (too firm for us )…would be more comfortable if it had a foam topper. Literally our only "complaint"! Even with that we were sad to leave. The overall ambiance was so nice...you won't regret it.
The resort is nice and small, so it’s really easy to get around. We are steps from the pool, steps from the lobby..steps to the restaurant. There is a swim-up bar, that yes, was closed the whole time but the restaurant bar is 25 feet away and there is a waiter that gives you drinks at the pool. Didn’t matter at all! We are so happy we chose to stay here! We did the sugar cane tour with my mom (65) and daughter (6). We booked it thru the front desk. We rode horses up there ( the horses picked us up at the lobby!) and rode thru a small village up to a small private residence where a gal cooked homemade tortillas, empanadas and sweet bread. then we helped juice the sugar cane and had a 4 course dessert made of sugar cane ingredients. My daughter was in heaven! She even got to play with bunnies and pet chickens. Back down the hill on horseback….in the dark! That was adventurous (we just got a late start). But we saw 100’s of lightening bugs..it was so cool! The horses were so great.

The resort has one restaurant and a nice bar. The food is very good..although I wouldn’t recommend the steak (good flavor, but not a great cut of meat). The staff is super friendly and accommodating. The included breakfast was yummy.

  • Stayed: April 2012, travelled with family
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1  Thank brookesmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2012

The hotel is in a lovely spot, with its own trail down to a swimmable pool in the river. Likewise, the nearby trail to the waterfall and Rio Celeste itself is lovely, if not a bit sweaty.

The hotel itself is well presented, with a golf cart ready to take you to your room as soon as you arrive.

The room itself is bungalow with large verandah, beautiful shower in the garden, big double bed, plenty of storage and acres of space, all quite luxurious.

The pool and jacuzzis are near, and very agreeable.

But, the detail is lacking - maintaining a high specification hotel in such a humid location takes more work than perhaps the owners realised. So the decorative pictures are already covered in mould, and there were a couple of (admittedly tiny) leaks in the roof.

But the food... Breakfast was worse than a Travelodge.

At dinner, I ordered a steak with expresso i.e. cooked with a coffee sauce and wrapped in bacon:

Waiter: How would you like that, well done or medium rare?
Me: Rare, please.
Waiter: Medium rare?
Me: No thanks, just rare.
Waiter: Medium rare?
Me: Rare!
Waiter: Okay, medium rare.

What arrived was a 6 oz cube of medium rare steak, one third of which was inedible gristle. The coffee sauce was a thin puddle in which the steak sat.
When I asked why the dish hadn't been wrapped in bacon as described, some bacon was flung in a pan and brought to me on a separate plate 10 minutes later.
No veg, save a handful of chips that had been evicted from McDonalds for being too droopy

In short, the menu is writing cheques that the chef can't cash.

Go to the Castellata restaurant 500 yards up the road. Infinitely better, just a shame that it isn't open in the evening.

  • Stayed: March 2012, travelled as a couple
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2  Thank Joan_Crawford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LGtravel, Manager at Rio Celeste Hideaway Hotel, responded to this reviewResponded 6 May 2012

Thank you very much for your candid review of your experience. Firstly, we are glad you discovered our hidden retreat and enjoyed your stay overall. That said, we are very sorry to hear about your experience in the restaurant. Please know that since your stay, we have replaced our Executive Chef and even brought on a new Sous Chef as well. Part of the delay in responding was waiting to have this new team in place for me to be able to share the news. Although this doesn't help make up for your bad experience, please know that your opinion was heard and action was taken! We hope you return to experience Rio Celeste the way we know is possible!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2012

This hotel is in a beautiful setting, and you can walk to part of the stunning, azure, Rio Celeste, and take a dip in the waterfall pools. It is quite remote.
Rooms are beautiful and tastefully decorated with private patios-ours looked into the forest, and a perfect outdoor shower.
The gardens are gorgeous and full of birds, including a green parrot that comes for banana at breakfast every day and a white rabbit that is apparently a hotel pet (I don’t know how long he will avoid the numerous hawks and vultures!) and a pool of enormous Koi. There is a nice swimming pool with hot tubs. The pool bar was closed while we were there.
Another reviewer mentioned the damp, and yes, rooms and the main hotel get damp over night-to the extent that there was a frog lurking in the computer in the main lodge when my husband opened it! However it is in a rain forest! The clue is in the name. Most places we stayed in Costa Rica which were in or abutting the rain forest were damp, more or less so depending on humidity levels.
Staff were very helpful and friendly.
The only problem here was the food which was expensive and so bad that we went without dinner the second night rather than experience it again.
Even pasta in tomato sauce was a disaster!
The included breakfast, was to be fair, fine.
I would recommend this hotel, but suggest that if you have transport, you go elsewhere for dinner.

  • Stayed: March 2012, travelled as a couple
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Thank prettyfishes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LGtravel, Manager at Rio Celeste Hideaway Hotel, responded to this reviewResponded 6 May 2012

Thank you for your comments. We are happy to hear you enjoyed the beautiful surroundings of Rio Celeste Hideaway. We are however sorry to hear about your distaste for the food. Since your stay, and as a result of honest guest feedback such as yours, we have replaced the Executive Chef and brought in a new Sous Chef as well to elevate the quality and experience in our restaurant.

If your travels bring you back to Costa Rica, we hope you will stay with us again and experience our new culinary offerings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2012

Rio Celeste is 16 km away from the main tourist areas of Costa Rica and nestled right next to a National Park. It truly is breathtaking to behold and no expense was spared in making it a luxury resort. The rooms are extremely large with jacuzzi tubs and outdoor showers. The staff is very friendly and all our tours were just the tour guide and us (me & my friend) - which made them really relaxed and personalized. I cannot say enough good things about Rio Celeste!

A word of warning: schedule transportation to Rio Celeste or rent a SUV to get there. The roads to Rio Celeste are rough - but I promise the journey will be worth it!

Room Tip: They are all amazing!!
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  • Stayed: March 2012, travelled with friends
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Thank Dee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

The reviews are right, this place is off the beaten path, but so worth the travel. We hired a driver for this leg of the trip and that proved to be a smart choice as the roads to get there are extremely bumpy and it could be easy to get lost without GPS. Once we arrive at this hotel, we knew we had made the right choice in picking this property to start our honeymoon.

The staff is extremely attentative and respond quickly to requests. The food was good and the staff wanted feedback and offered suggestions and alterations to meals that were really good.

The room was absolutely amazing. We received a rainforest view room and some of our most memorable experiences were spent sitting on our deck listening to the rain and listening to the forest. The room was incredibly spacious, the bathroom is huge, and the outdoor shower was fantastic. Some of the other reviews mentioned this, but the rooms do get damp (you are in a rainforest and it is expected). A dehumidifier would quickly remedy this, but the dampness is also part of the hotels rain forest charm.

The hike to Rio Celeste is a must. It is muddy, but to see the falls and the amazing blue river is worth it. We also booked the Cano Negro tour and had a fantastic time.

We would definitely recommend this hotel to anyone traveling to Costa Rica. You are secluded, so a 2-3 night stay is probably the most you'd want to do, but it will be one of the best 2-3 nights on your trip.

  • Stayed: March 2012, travelled as a couple
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Thank Double_T_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

We recently visited Rio Celeste at the end of Feb 2012 for 3 nights and we must say this was a great hotel hidden in the rain forest. You do have go on unpaved road for a short drive to get to the hotel but it is worth it (adds to the mystique). The hotel is new and beautifully decorated. The staff is very helpful and made our stay incredibly comfortable. We enjoyed a guided hike to the Tenorio National Park which was truly amazing. The hotel restaurant was pretty good and again the staff were very professional and provided excellent service. The rooms were huge with nice, spacious bathrooms with jetted tubs and even a cool outdoor shower. The private terrace was very serene as your surrounded by rain forest trees. We could not have asked for better accommodations. Hope to be back soon!

Room Tip: We were in room 21 and thought it was great room with a private setting.
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  • Stayed: February 2012, travelled as a couple
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2  Thank missingsevilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rio Celeste Hideaway Hotel

Address: La Paz de Rio Celeste | 1 kilometer southeast of the Tenorio Volcano National Park., Tenorio Volcano National Park 21304, Costa Rica
Region: Costa Rica > Province of Guanacaste > Tenorio Volcano National Park
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Tenorio Volcano National Park
Price Range: £97 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Celeste Hideaway Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
Rio Celeste Hideaway is a boutique, gourmet and ecologically orientated hotel. It provides a world of comfort and style surrounded by an untouched natural paradise. This hidden hotel is located in the middle of the Rainforest adjacent to the Tenorio Volcano National Park where the amazing Rio Celeste lies. Surrounded by lush tropical rainforest, each one of its 26 spacious casitas (bungalows) provides an exclusive retreat in which guests can relax amidst the breathtaking rainforest. ... more   less 
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